Novotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North YorkNovotel Toronto North York

Pet-friendly North York hotel near subway with indoor pool, restaurant and some renovated rooms

Pros
  • Free Wi-Fi & wired Internet, free pet stays
  • The hotel's location was praised for its proximity to public transit and highway access
  • Numerous guests were pleased with the level of customer service they received
  • The hotel's rooms were found to be clean and well equipped
Cons
  • Small rooms and slow Wi-Fi were reported by a few reviewers
  • Some guests found the hotel dated and too expensive
  • Indoor parking is $17 per night
Freebies
Free Wi-Fi
Free Internet
Editor's Analysis
Updated Mar 23, 2015
Overview
Located about a 2-minute walk from North York Subway Station and a 3-minute drive from the nearest Highway 401 on-ramp, Novotel Toronto North York is geared towards travellers who prefer a pet-friendly hotel with on-site dining, an indoor pool and easy access to the highway and public transit. 

This hotel caters well to families with promotions for the Toronto Zoo, Black Creek Pioneer Village and Canada's Wonderland. Up to 2 children under the age of 16 stay free and the hotel offers a balanced children's menu at the restaurant and safe play areas. Families are also allowed to check out up to 5 pm on Sundays.

Each of this smoke-free hotel's guest rooms comes equipped with air conditioning, free Wi-Fi and wired Internet, cable TV, a coffeemaker, a cooler, an in-room safe, a hair dryer, an iron and ironing board. Rooms with a balcony, mini-fridge, MP3 plug-in,sofabed, bathrobe and slippers are also available, as are wheelchair-accessible rooms. Up to two pets (under 35 lbs) per room are permitted free of charge.

Hotel amenities include an indoor saltwater pool, a sauna, fitness facilities, meeting/banquet space, a 24-hour business centre, an elevator and on-site dining at Trio Restaurant, which serves breakfast, lunch, dinner and room service daily. Indoor parking is an additional $17 per day including tax with in-and-out privileges. 

Yorkdale Shopping Centre is about a 12-minute drive away, while Toronto's city centre can be found 25 minutes away by car. Toronto Centre for the Arts is roughly a 6-minute walk from the hotel and Toronto Pearson Airport (YYZ) is a 17-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, June 2, 2014
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

Many guests were pleased with the hotel's location, describing it as safe and close to public transit, shopping, restaurants, highway access, Lastman Square, a movie theatre and a liquor store. One patron noted, "The hotel is central to many amenities and allows travel around the city by subway without having to take a vehicle and trying to find a place to park".

The hotel's staff were the source of numerous compliments by reviewers, who characterized them as helpful, accommodating, friendly and efficient. One guest remarked, "In my opinion it is always the people you deal with who make the difference, and your staff were not only delightful to speak with but very helpful, polite and professional".

Several lodgers were pleased with their accommodations at the hotel. They described their rooms as clean, quiet, spacious, well equipped and modern, with comfortable beds. A few travellers criticized their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's added costs and rooms.

A few guests were disappointed with the added costs they incurred during their stay. They found the added parking fee, the room rates and the restaurant prices to be expensive and felt a free breakfast should have been included in the room rates. 

Although several lodgers were pleased with their clean and well-equipped rooms, a few reviewers complained about their accommodations. They reported small-sized rooms, dated decor, worn fixtures and furniture, slow and spotty Wi-Fi and uncomfortable beds. 

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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 90% recommendation rate from 853 reviews.

TripAdvisor.com guest reviews ranked the hotel #64 of 142 Toronto hotels with an average rating of 3.5 out of 5 from 405 reviews.

Booking.com guest reviews rated the hotel 7.9 out of 10 from 154 reviews.

The author corresponded with the hotel on June 2, 2014 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.8
Good
#
65 / out of 138
hotels in Toronto

Rated 7.8/10 based on 4132 reviews

Ranked #65 out of 138 hotels in Toronto

4132
Map Marker Novotel Toronto North York
3 Park Home Avenue, Toronto, ON