Canadian Hotel Guide - Guide to Hotels in Canada
Home Hotels by Province Hotels by Major City Reservation Review / Edit Book Online or Call 1-800-359-6279
Home > Ontario Hotels > Toronto Hotels > Novotel Toronto Centre
Canadian Hotel Guide - Guide to Hotels in Canada
Book Toll Free from Canada and the USA

Novotel Toronto Centre

Novotel Toronto Centre is a 3 star hotel in Toronto, Ontario, Canada 45 The Esplanade, Toronto, ON, Canada
Estimated Price
$171
CAD
Photos

Photos
Map
Guest Reviews
Amenities
Booking Information

Related Sites:

Other Hotels
in Toronto by Accor
Novotel Toronto North York (22.4 km)

3-minute drive from city centre, good rates, clean rooms, a few Wi-Fi concerns

Pros 
  • Free Wi-Fi
  • The hotel was praised for its downtown locale and proximity to attractions
  • Many lodgers were pleased with the hotel's fair rates
  • Several reviewers enjoyed their clean and well-equipped rooms
Cons 
  • A few guests complained of slow Wi-Fi and noise transfer

Book Online! Check Rooms & Rates
Check-in:
Check-out:
Rooms:1 Adults:2 Kids:0
Number of Rooms:
Number of Adults: (per room)
Number of Children: (per room)

Cancel
Tip: Book online! It's faster than by phone, and 100% secure.


Editor's Analysis
Updated on Apr 5, 2014
Overview
Located about a 2-minute drive from the nearest Gardiner Expressway on-ramp and a 3-minute drive from Toronto's city centre, the Novotel Toronto Centre is geared towards vacation or business travellers who require a pet friendly and centrally located hotel with easy highway access, on-site dining and meeting/banquet space.

Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, an in-room safe, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a separate bedroom and a minibar are also available, as are smoking, non-smoking and wheelchair-accessible rooms. One pet under 40 lbs is permitted per room free of charge.

Hotel amenities include an indoor pool, a sauna, a hot tub, a fitness centre, meeting/banquet space, a business centre, laundry services, vending machines, a bar and on-site dining at Cafe Nicole, which serves breakfast, lunch and dinner daily. Parking is an additional $25 per day. 

The CN Tower can be found about 3 minutes away by car, while both Union and King Metro Stations are 8 minutes away on foot. The Toronto Eaton Centre offers shopping a 3-minute drive from the hotel and Pearson International Airport (YYZ) is roughly a 21-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $25/night, 1 pet under 40 lbs per room free, wheelchair accessible. (Call Date: March 17, 2014)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, value and rooms.

The hotel's location was praised by numerous guests, who described it as central and close to restaurants, shopping, public transit, the Air Canada Centre, the CN Tower, the Eaton Centre, St. Lawrence Market and Ripley's Aquarium. One patron noted, "Definitely would recommend this hotel for anyone travelling to Toronto and also looking for a perfection location just outside the city centre with lots of things to do around the corner".

Many lodgers were pleased with the hotel's value, describing the rates as fair, great and excellent. One guest remarked, "Brilliant value for money and better than many other hotels I have stayed in that claim higher star ratings".

The hotel's accommodations were enjoyed by several travellers. They described their rooms as clean, quiet, spacious and well equipped, with comfortable beds. A few guests did have complaints about their lodgings, however (see below).

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.

Although the majority of reviewers were pleased with their clean and well-equipped rooms, a few guests criticized their accommodations. They reported slow Wi-Fi, poor views, dated decor and noise transfer from guests in adjacent rooms and the hallways.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 92% recommendation rate from 1,815 reviews.

TripAdvisor.com guest reviews ranked the hotel #47 of 141 Toronto hotels with an average rating of 4 out of 5 from 994 reviews.

Booking.com guest reviews rated the hotel 8.3 out of 10 from 584 reviews.

The author called the hotel on March 17, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.0
Very Good

#55 out of 141
Guest Rating Explained
Rating: 8.0 / 10 Details

No. of guest reviews: 218
Guest Recommended: Yes
Guest Ranking Explained

Novotel Toronto Centre is #55 out of 141 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Unknown
Randy from Emsdale, ON CA rated Novotel Toronto Centre 8 out of 10 on May 05, 2013 Verified Guest Hotel Review

"Awesome Location -"
"Great place to stay - close to everything you could need or want. Bed super comfy, bathroom nice and large, fitness centre nicely equiped only downside was the TV no flat screen just an older tube type TV. Other than that we would side there again"
Hotel review by guest is Positive
David from Bolton, ON CA rated Novotel Toronto Centre 7 out of 10 on December 02, 2012 Verified Guest Hotel Review

"good time with easy accessible restaurants & pubs."
"health club & swimming pool lovely."
Hotel review by guest is Positive
Verified Guest from Acton, ON CA rated Novotel Toronto Centre 10 out of 10 on September 05, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
David from Trenton, ON CA rated Novotel Toronto Centre 9 out of 10 on July 12, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
John from London, ON CA rated Novotel Toronto Centre 7 out of 10 on June 16, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Kathy from Pembroke, ON CA rated Novotel Toronto Centre 9 out of 10 on May 20, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Joseph from Indianapolis, IN US rated Novotel Toronto Centre 8 out of 10 on October 09, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Suzanne from North Fort Myers, FL US rated Novotel Toronto Centre 7 out of 10 on September 21, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Eric from Duncansville, PA US rated Novotel Toronto Centre 9 out of 10 on August 15, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Tiffield, GB rated Novotel Toronto Centre 10 out of 10 on May 28, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Windsor, ON CA rated Novotel Toronto Centre 7 out of 10 on April 19, 2010 Verified Guest Hotel Review

"No air conditioning access in april."
"The main issue we had was that we could not control the temperature in the room. We couldnt put the air conditioning on. Which made our time in the room uncomfortable."
Hotel review by guest is Positive
Lasse from Tampere, FI rated Novotel Toronto Centre 8 out of 10 on March 31, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Chris from Kitchener, ON CA rated Novotel Toronto Centre 9 out of 10 on October 02, 2009 Verified Guest Hotel Review

"Great hotel and well worth the money I paid. Right downtown, close to everything but quiet in the room. Service was great. Couldn't keep the sheet on the bed as there was no fitted sheet, other than that I had a great stay!"
Hotel review by guest is Positive
Verified Guest from London, GB rated Novotel Toronto Centre 9 out of 10 on April 16, 2006 Verified Guest Hotel Review

"i thought the staff were helpful loved the swimming pool gym and whirlpool the sauna was gimmicky as it did'nt produce much heat (wonder if this was because it was electric) the rooms were nice (simple no flowery beddings)and the breakfast buffet was great includeing the buffet."
Hotel review by guest is Negative
Mark from Toronto, ON CA rated Novotel Toronto Centre 4 out of 10 on April 15, 2006 Verified Guest Hotel Review

"The matress was poor and I had the worst sleep I had in a hotel in years. Need to get new matress in the room I stayed it was soft and lumpy"
Hotel review by guest is Positive
Douglas from Hamburg, NY US rated Novotel Toronto Centre 8 out of 10 on February 23, 2006 Verified Guest Hotel Review

"We were surprised that, at checkout, we were charged an additional fee for parking. We assumed that parking was included in the room charge. The additional $20 per night was a bit of a shock."
Hotel review by guest is Positive
Steven from Parish, NY US rated Novotel Toronto Centre 9 out of 10 on October 11, 2005 Verified Guest Hotel Review

"We had booked a smoking room but did not get one when we arrived. This was not discovered right away as we had immediate plans. Later that evening when we returned, we checked at the main desk and were advised we were not in a smoking room. The desk clerk did say they would change our room, but since it was already quite late we decided to keep the room."
Hotel review by guest is Negative
Jason from Hamilton, ON CA rated Novotel Toronto Centre 4 out of 10 on August 28, 2005 Verified Guest Hotel Review

"The pool was too small as well as the sauna.... Worstly the jacuzzi was like 1.5 feet deep and not really warm..... It all taste like salt too... I prefer chlorine... Not being allowd to hook up a gamecube or DvD player was really depressing too. 17 dollars for parking is pretty insane too.... 1 Day passes at most lots don't cost that... you'd think a parking lot at a place your staying would be less, and maybee not smell like raw sewage."
Hotel review by guest is Negative
Verified Guest from Elliot Lake, ON CA rated Novotel Toronto Centre 4 out of 10 on July 28, 2005 Verified Guest Hotel Review

"It was difficult to check in. I asked for a NON-smoking room was told that there were "freshened" smoking rooms only left. I was assigned a room on the 6th floor. When I opened the door I was shocked to find it occupied (as were the occupants) I went back to reception, and was assigned to a non-smoking room on the 7th floor. THe process was time consuming and frustrating - as a frequent traveller I have enough experience to make cirical judgements on service - this was not acceptable."
Hotel review by guest is Negative
Verified Guest from Thunder Bay, ON CA rated Novotel Toronto Centre 4 out of 10 on July 25, 2005 Verified Guest Hotel Review

"we had reserved a room with two double beds, but got one king size bed (for the 3 of us) so one had to sleep on the floor. I can get a $40 motel if I want to sleep on a floor. Also, parking was $20 per day, and there were no parking lots left, but they still charged us!"
Hotel review by guest is Positive
Kerry from Bradford, ON CA rated Novotel Toronto Centre 8 out of 10 on April 17, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Iroquois Falls, ON CA rated Novotel Toronto Centre 8 out of 10 on April 11, 2005 Verified Guest Hotel Review

"I DON'T WHAT IS GOING AT THIS HOTEL. I STAYED THEIR THREE YEARS AGO, AND I GUESS IT MUST HAVE CHANGED HANDS. RECEPTION AREA HAS TO GET MORE ORGANIZED. BUT OTHER THEN THAT IT WAS GREAT. I WILL BE BACK IN ANOTHER 3 YEARS."
Hotel review by guest is Positive
James from Duns, WY rated Novotel Toronto Centre 7 out of 10 on June 30, 2004 Verified Guest Hotel Review

"Albert was very helpful and very friendly."
Hotel review by guest is Positive
Hye-ung from Pointe-claire, QC CA rated Novotel Toronto Centre 6 out of 10 on March 13, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Kingston, ON CA rated Novotel Toronto Centre 8 out of 10 on February 06, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Pickering, ON CA rated Novotel Toronto Centre 7 out of 10 on December 20, 2003 Verified Guest Hotel Review
Hotel review by guest is Positive
Lorraine from Toronto, ON CA rated Novotel Toronto Centre 9 out of 10 on November 30, 2003 Verified Guest Hotel Review

"Ken Hewitt from reception made our check in super fast and easy, he was pleasant and actually laughed at my joke (which was not funny) but hey! We had blast and you made my husbands birthday a memorable one. Thank you!"


Amenities

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Ballroom
  • Salon
  • Jacuzzi
  • Massage
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Cell phone/mobile rental
  • Shoe Shine
  • Self Laundry

 You should let others know this page is helpful by clicking the +1 button


Other hotel options in Toronto:
More Frequently Booked
8.1 Very Good
Hilton Toronto
C$227
Higher Rated By Guests
8.0 Very Good
Hyatt Regency Toronto
C$220
Sometimes Less Expensive
7.2 Good
Ramada Plaza Toronto
C$169


Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

Copyright © 2002-2014 The Canadian Hotel Guide. All rights reserved. | Terms of Use | Privacy Policy | About Us | Help | Photo Credits | Email Us | Last Published 06.30.2014
Just in case you were wondering...
The hotel you clicked through to is now known as: Novotel Toronto Centre