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Novotel Toronto Centre

Novotel Toronto Centre is a 3 star hotel in Toronto, Ontario, Canada 45 The Esplanade, Toronto, ON, Canada
Estimated Price
$152
CAD
Photo 1 - Novotel Toronto Centre, 45 The Esplanade, Toronto, ON, Canada Show All Photos
Spacious rooms, affordable price, but some guests didn't like the parking fee
Pros 
  • Some guests liked being within walking distance of several restaurants and bars
  • Clean guest rooms according to some guests
  • Many guests felt that the price was affordable
  • Spacious rooms according to some guests
  • A few guests thought that the staff were friendly and helpful
  • Free wireless Internet
Cons 
  • Dated decor in rooms according to a few guests
  • Complaints of weak WiFi signal
  • Parking costs extra

Other Hotels in the Area
Victoria Hotel Toronto (0.3 km)
Cosmopolitan Toronto Hotel & Spa (0.3 km)
The King Edward Hotel (0.3 km)
One King West Hotel & Residence (0.4 km)
The Fairmont Royal York (0.6 km)
Holiday Inn Express Toronto Downtown (0.6 km)
Trump International Hotel & Tower Toronto (0.6 km)
Cambridge Suites Hotel (0.6 km)
Westin Harbour Castle (0.7 km)
Strathcona Hotel Toronto (0.7 km)
Hotel Le Germain Maple Leaf Square (0.7 km)
St. Lawrence Residences & Suites Toronto (0.7 km)

This Hotel is in...
Downtown Toronto
Toronto Financial District

This Hotel is Near...
Air Canada Centre (0.5 km)
CN Tower (1.1 km)
Hockey Hall of Fame (0.2 km)
Rogers Centre (1.3 km)
Toronto Island Airport (2.4 km)
Toronto Union Station (0.5 km)

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Editor's Analysis
Updated on Mar 12, 2012
Overview
The Novotel hotel is located 1.4km from the city centre of downtown Toronto and 350m from the Hockey Hall of Fame. The hotel is also central to several restaurants, bars and pubs. Other area attractions include the CN Tower, the Air Canada Centre, Rogers Centre, Union Station, Eaton Centre, the Financial District and St Lawrence Market - all within 3km of the hotel (Google Maps).

The hotel has an on-site restaurant and lounge. In addition, there is a pool and a hot tub located on site. Other property amenities and services include a fitness centre, free wireless Internet throughout the entire hotel, meeting rooms, banquet facilities, business services, room service and on-site parking ($23 per day). 

All 262 guest rooms feature a television, a hair dryer, an iron/ironing board, a desk, a coffee maker, a mini-bar, pay-per-view movies, a multi-line phone, voicemail and a safe. Guests can request a refrigerator and a wake-up call from the front desk.
The Good
The Novotel Hotel received multiple praises and the majority of guest reviewers liked the location and the staff. There were mixed reviews regarding the guest rooms, but most guests were pleased with the accommodations.  

The fact that the hotel is within walking distance of several restaurants and bars was appreciated by many guest reviewers. Some guests liked being near the heart of downtown Toronto and a few guests liked having a bike rental facility across the street from the hotel. 

The majority of guests were happy and satisfied with the comfort level of the guest rooms. Several guests felt that the beds were comfortable and some guests praised the hotel for providing Duvet comforters and clean rooms. 

Several guests commented on reasonable and affordable rates, and many guest reviewers felt that the accommodations were "roomy" and "spacious." Some guests also had positive remarks regarding the staff and they were described as "helpful" and "friendly."





The Bad
Negative feedback regarding the hotel primarily involved the Internet, the parking fee and the decor in the rooms.

The hotel offers free wireless Internet, but a few guests complained of weak signals and being unable to access the Internet from certain areas within the hotel. 

The dated decor triggered a few negative remarks. Some guests felt that the guest rooms needed to be "modernized" or "spruced up." One guest reviewer stated that a flat screen television would had been nice in his guest room. 

On-site parking is available at the Novotel Hotel. However, the hotel charges a parking fee and this resulted in several negative remarks. The nightly parking fee is $23 and many guests felt that the surcharge was "too expensive."
Booking.com guest review ratings averaged 8.4 out of 10 points.

TripAdvisor.com ranked the Novotel Hotel #42 out of 120 hotels in Toronto. Guest ratings averaged 4 out of 5 points. 

Hotels.com average guest ratings were 4.1 out of 5 points. 
Editor's Analysis by Valencia H.
Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.


Guest Reviews

8.2
Very Good

#38 out of 114
Guest Rating Explained
Rating: 8.2 / 10 Details

No. of guest reviews: 2169
Guest Recommended: Yes
Guest Ranking Explained

Novotel Toronto Centre is #38 out of 114 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
David from Bolton, ON CA rated Novotel Toronto Centre 7 out of 10 on December 02, 2012 Verified Guest Hotel Review

"good time with easy accessible restaurants & pubs."
"health club & swimming pool lovely."


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Hotel review by guest is Positive
Verified Guest from Acton, ON CA rated Novotel Toronto Centre 10 out of 10 on September 05, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
David from Trenton, ON CA rated Novotel Toronto Centre 9 out of 10 on July 12, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
John from London, ON CA rated Novotel Toronto Centre 7 out of 10 on June 16, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Kathy from Pembroke, ON CA rated Novotel Toronto Centre 9 out of 10 on May 20, 2011 Verified Guest Hotel Review

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Hotel review by guest is Positive
Joseph from Indianapolis, IN US rated Novotel Toronto Centre 8 out of 10 on October 09, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Suzanne from North Fort Myers, FL US rated Novotel Toronto Centre 7 out of 10 on September 21, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Eric from Duncansville, PA US rated Novotel Toronto Centre 9 out of 10 on August 15, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Tiffield, GB rated Novotel Toronto Centre 10 out of 10 on May 28, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Windsor, ON CA rated Novotel Toronto Centre 7 out of 10 on April 19, 2010 Verified Guest Hotel Review

"No air conditioning access in april."
"The main issue we had was that we could not control the temperature in the room. We couldnt put the air conditioning on. Which made our time in the room uncomfortable."


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Hotel review by guest is Positive
Lasse from Tampere, FI rated Novotel Toronto Centre 8 out of 10 on March 31, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Chris from Kitchener, ON CA rated Novotel Toronto Centre 9 out of 10 on October 02, 2009 Verified Guest Hotel Review

"Great hotel and well worth the money I paid. Right downtown, close to everything but quiet in the room. Service was great. Couldn't keep the sheet on the bed as there was no fitted sheet, other than that I had a great stay!"

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Hotel review by guest is Positive
Verified Guest from London, GB rated Novotel Toronto Centre 9 out of 10 on April 16, 2006 Verified Guest Hotel Review

"i thought the staff were helpful loved the swimming pool gym and whirlpool the sauna was gimmicky as it did'nt produce much heat (wonder if this was because it was electric) the rooms were nice (simple no flowery beddings)and the breakfast buffet was great includeing the buffet."

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Hotel review by guest is Negative
Mark from Toronto, ON CA rated Novotel Toronto Centre 4 out of 10 on April 15, 2006 Verified Guest Hotel Review

"The matress was poor and I had the worst sleep I had in a hotel in years. Need to get new matress in the room I stayed it was soft and lumpy"

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Hotel review by guest is Positive
Douglas from Hamburg, NY US rated Novotel Toronto Centre 8 out of 10 on February 23, 2006 Verified Guest Hotel Review

"We were surprised that, at checkout, we were charged an additional fee for parking. We assumed that parking was included in the room charge. The additional $20 per night was a bit of a shock."

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Hotel review by guest is Positive
Steven from Parish, NY US rated Novotel Toronto Centre 9 out of 10 on October 11, 2005 Verified Guest Hotel Review

"We had booked a smoking room but did not get one when we arrived. This was not discovered right away as we had immediate plans. Later that evening when we returned, we checked at the main desk and were advised we were not in a smoking room. The desk clerk did say they would change our room, but since it was already quite late we decided to keep the room."

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Hotel review by guest is Negative
Jason from Hamilton, ON CA rated Novotel Toronto Centre 4 out of 10 on August 28, 2005 Verified Guest Hotel Review

"The pool was too small as well as the sauna.... Worstly the jacuzzi was like 1.5 feet deep and not really warm..... It all taste like salt too... I prefer chlorine... Not being allowd to hook up a gamecube or DvD player was really depressing too. 17 dollars for parking is pretty insane too.... 1 Day passes at most lots don't cost that... you'd think a parking lot at a place your staying would be less, and maybee not smell like raw sewage."

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Hotel review by guest is Negative
Verified Guest from Elliot Lake, ON CA rated Novotel Toronto Centre 4 out of 10 on July 28, 2005 Verified Guest Hotel Review

"It was difficult to check in. I asked for a NON-smoking room was told that there were "freshened" smoking rooms only left. I was assigned a room on the 6th floor. When I opened the door I was shocked to find it occupied (as were the occupants) I went back to reception, and was assigned to a non-smoking room on the 7th floor. THe process was time consuming and frustrating - as a frequent traveller I have enough experience to make cirical judgements on service - this was not acceptable."

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Hotel review by guest is Negative
Verified Guest from Thunder Bay, ON CA rated Novotel Toronto Centre 4 out of 10 on July 25, 2005 Verified Guest Hotel Review

"we had reserved a room with two double beds, but got one king size bed (for the 3 of us) so one had to sleep on the floor. I can get a $40 motel if I want to sleep on a floor. Also, parking was $20 per day, and there were no parking lots left, but they still charged us!"

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Hotel review by guest is Positive
Kerry from Bradford, ON CA rated Novotel Toronto Centre 8 out of 10 on April 17, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Iroquois Falls, ON CA rated Novotel Toronto Centre 8 out of 10 on April 11, 2005 Verified Guest Hotel Review

"I DON'T WHAT IS GOING AT THIS HOTEL. I STAYED THEIR THREE YEARS AGO, AND I GUESS IT MUST HAVE CHANGED HANDS. RECEPTION AREA HAS TO GET MORE ORGANIZED. BUT OTHER THEN THAT IT WAS GREAT. I WILL BE BACK IN ANOTHER 3 YEARS."

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Hotel review by guest is Positive
James from Duns, WY rated Novotel Toronto Centre 7 out of 10 on June 30, 2004 Verified Guest Hotel Review

"Albert was very helpful and very friendly."

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Hotel review by guest is Positive
Hye-ung from Pointe-claire, QC CA rated Novotel Toronto Centre 6 out of 10 on March 13, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Kingston, ON CA rated Novotel Toronto Centre 8 out of 10 on February 06, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Pickering, ON CA rated Novotel Toronto Centre 7 out of 10 on December 20, 2003 Verified Guest Hotel Review

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Hotel review by guest is Positive
Lorraine from Toronto, ON CA rated Novotel Toronto Centre 9 out of 10 on November 30, 2003 Verified Guest Hotel Review

"Ken Hewitt from reception made our check in super fast and easy, he was pleasant and actually laughed at my joke (which was not funny) but hey! We had blast and you made my husbands birthday a memorable one. Thank you!"

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Hotel Address: 45 The Esplanade, Toronto, ON, Canada

Overview & Amenities


Novotel Toronto Centre

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Convention Center
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Volleyball
  • Lake
  • Computer
  • Photocopier
  • Desk
  • Facsimile
  • Ballroom
  • Salon
  • Jacuzzi
  • Massage
  • Internet Connection (wireless)
  • Bathrobes
  • Towels
  • Shower
  • Bathtub/Shower Combination
  • Pool Indoor
  • Cots
  • Highchairs
  • Coffee Shop/Cafeteria
  • Breakfast in the Room
  • Executive Floor
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Cell phone/mobile rental
  • Shoe Shine
  • Self Laundry
  • Bedding/Pillow Choices

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Other Hotels
in Ontario by Accor

Novotel Toronto North York (22.4 km)
Novotel Toronto Vaughan Centre (37.6 km)

Nearby Cities
Vaughan (17.4 km)
Markham (19.2 km)
Mississauga (20.5 km)
Richmond Hill (22.4 km)
Brampton (24.8 km)

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