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InterContinental Centre Hotel Toronto

InterContinental Centre Hotel Toronto is a 4 star hotel in Toronto, Ontario, Canada 225 Front Street West, Toronto, ON, Canada
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Guest Reviews
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Close to the CN Tower and the Financial District but complaints about costs

  • Many guests enjoyed the views from their rooms
  • Several guests liked the hotel's close proximity to popular Toronto attractions like the CN Tower and the Rogers Centre
  • Hotel has numerous leisure amenities including an indoor pool and a spa
  • Several guests thought that the hotel was expensive
  • Several guests indicated that they disliked paying extra for parking, Internet, and/or breakfast
  • Some guests also thought that the restaurant food was overpriced

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Rooms:1 Adults:2 Kids:0
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Number of Children: (per room)

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Editor's Analysis
Updated on Sep 17, 2013
The Intercontinental Toronto Centre is located on the south side of Front Street West, between Simcoe Street and John Street in Toronto, Ontario.

The 25-storey hotel has 586 guest rooms or suites and those include thirteen smoking rooms. Room amenities include coffee makers, minibars, hair dryers, 24-hour in-room dining, ironing equipment, televisions, work desks, bathrobes, and air conditioning.

Facilities at the pet friendly hotel ($50 per stay) include valet parking ($45/day), a 24-hour fitness centre, 18,000 square feet of meeting rooms, and a business centre. There are numerous leisure facilities at this hotel including a hair salon, an indoor pool, a spa, a whirlpool, a steam room, and a restaurant/bar.

Toronto attractions or destinations near the hotel include the Metro Toronto Convention Centre (170m), the CN Tower (600m), and Union Station (500m). The Rogers Centre, the Air Canada Centre, and the harbourfront area of Lake Ontario are all within 1km of the hotel as well (distances - Google Maps).

Check in time at this property is at 3pm while check out time is at noon.

Verified with the Concierge: pets cost $50 per stay and the hotel has thirteen non-smoking rooms.
The Good
Guests that visited the Intercontinental Toronto Centre typically enjoyed their stays. In particular the location of the hotel and the views that were afforded from the rooms impressed a lot of guests.

Guests that thought that the hotel had an advantageous location mentioned the property's proximity to one or more of several Toronto destinations. The CN Tower, the Financial District, the Theatre/Entertainment District, and the Rogers Centre were attractions/destinations that were brought up by many guests. Some guests also mentioned that the hotel was near to shopping and/or the lake/harbourfront area.

Several guests enjoyed the views that were offered from their guest rooms. One guest, for example, liked that his room "had a view of the CN Tower" while another guest enjoyed "great views of the lake." Some guests also felt that their rooms were of a good size and many guests felt as though both the rooms and property in general were clean.

The Bad
Guests that did not enjoy this hotel were predominantly critical of the prices that the hotel charged. 

Many guests seemed to be taken aback by the room rates as several patrons described the hotel as "overpriced" or "expensive." One guest, for example, said he/she "found this hotel overpriced and underserviced" while another guest claimed that the property was "too expensive for what they offered."

Additional charges for parking, Internet, and breakfast left some people feeling as though they were getting nickled-and-dimed. Parking was called "pricey" and one guest mentioned that his/her costs skyrocketed due to his/her "need" to go in and out multiple times. Many guests felt that the room rates were high enough that Internet access and breakfast should have been included in room rates.

Guests that ate at the hotel's restaurant generally liked the food but many guests thought that charges were expensive. guest ratings averaged to 4.0 points out of 5 and 83% of guests recommended the hotel. guest ratings averaged to 8.7 points out of 10 and the hotel ranked 5th of 87 properties. guest ratings averaged to 8.8 points out of 10 and the site had 111 reviews.

Concierge: pets cost $50 per stay and the hotel has thirteen non-smoking rooms.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.

Guest Reviews
Very Good
Guest Rating Explained
Rating: 8.4 / 10 Details

No. of guest reviews: 1323
Guest Recommended: Yes
Guest Ranking Explained

InterContinental Centre Hotel Toronto is #33 out of 141 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Karel from Peterborough, ON CA rated InterContinental Centre Hotel Toronto 7 out of 10 on January 01, 2014 Verified Guest Hotel Review
Hotel review by guest is Positive
Joanne from Ste-catherine, QC CA rated InterContinental Centre Hotel Toronto 9 out of 10 on August 01, 2013 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Joann from Toronto, ON CA rated InterContinental Centre Hotel Toronto 9 out of 10 on June 25, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Lyndsay from Manchester, NJ US rated InterContinental Centre Hotel Toronto 9 out of 10 on March 16, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Ed from Kitchener, ON CA rated InterContinental Centre Hotel Toronto 8 out of 10 on September 25, 2005 Verified Guest Hotel Review

"felt that we were well taken care of. The staff were very professional and helpful.The room was very nice and the bed was very comfortable! Thanks for a great stay"
Hotel review by guest is Positive
Robert from Sydney, AU rated InterContinental Centre Hotel Toronto 8 out of 10 on June 23, 2005 Verified Guest Hotel Review

"My wife and I ordered a meal in our room on the night before we left Toronto. The quality of this food was very poor. We ordered a club sandwich and fries. The club sandwich was just edible and the salad could only be described as very basic-ie lettuce. The fries were inedible-soggy and burnt.We sent them back and the replacement was the same! Inedible. I would not recommend the in room food service. This would alter my decision when I stay in Toronto again."


  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Secretarial Service
  • Connecting Rooms
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Laundry service
  • Shops
  • Photocopier
  • Salon
  • Massage
  • Spa & Wellness Centre
  • Steam Bath
  • Internet Connection (wireless)
  • Shower
  • Pool Indoor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Ice Machine
  • Self Laundry

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Very Good

#33 out of 141 hotels in Toronto city based on 1323 guest reviews

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Sheraton Centre Toronto Hotel

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