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"The location of this hotel is perfect while waiting for your flight or having just got off a long flight. Everything you need including outside access to your room if you have lots of luggage. A nice coffee and pastries table in the lobby if you want to grab a bite prior to take off. Shuttle service is fast and efficient. Check in was quick, easy and courteous."
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"customer service very helpful,room was clean and very comfortable. The location was good for our stay as we were part of the Visalus Canadian Launch at the Doubletree, which was booked. All round it was a very restful room to come back to after a long day out. The lounge service was great too."
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"very comfortable for the right price"
"The fan was really noise and the shower needs to have more pressure coming from the shower head"
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"Good
The hotel is close to the airport, the room is spacious and clean, quiet, the staff are very curteous.Free Internet, 24hr coffee, clean linen etc..
Downside
1)Breakfast (just muffins) served from 3AM to 7AM!!! you can take it for granted that if you want good hot breakfast you have to pay by going to the Courtyard next door.
2) The shuttle is very old somewhat unkempt seats and old, dont forget to call them when you arrive as there is no regular shuttle unless you call you will be waiting outside..
3)If your room is close to the ice machine, you had it."
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"staff was very friendly and helpful, coffee was alwasy fresh, rooms were clean and cozy"
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"We booked at your hotel because of the continental breakfast which was advertised. We were counting on the breakfast so that we could get to the airport in time. When I went down to get breakfast, there was none left, and we had no time to go to a restaurant to eat. The staff were not terribly concerned."
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"My husband and I have stayed at this hotel many many times. It is by far the best hotel to stay and leave your car while on holidays.
When you walk into the hotel your always greeted with a smile. There is no improvement to made to this staff at the front desk or the shuttle drivers, beause they are the best I've ever dealt with. This is one place where you never have to say "keep up the good work" cause you know they always do. For some reason, everytime we stay there, the room always seems like it just been remodled. The planes can be a bit noisey, but that's understandable, the airport is very close by, and you stay there because of that reason. I have recommended this hotel to my friends and they all loved it.
Norm & Liz"
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"Have stayed at the Carlingview on previous occasions to do 'stop-over' prior to flying out of Pearson and to leave vehicle in hotel lot for period of vacation. Hotel staff have always been friendly and helpful. Shuttle services very good. Plan to continue to use this hotel for future travel plans.
Christine Kramer"
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"Excellent service especially the shuttle service too & from the airport."
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"Keep up the good work. Good value and clean, friendly and courteous staff. Thank you."
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"I have recommended this hotel to other people I know that require a stop over hotel for travelling purposes. They have been very pleased with the hotel as well."
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"One little comment... the driver of the shuttle on Friday January 28th in the morning was very nice... He couldn't do enough for us to keep us warm after returning to a very cold morning...."
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"We were at the hotel for such a short stopover, but it served the purpose."
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"A business center or computer with internet access in the lobby would be helpful. I don´t always carry my laptop with me. Mattresses could have been more comfortable."
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"Sure don't recommend using the attached Mr Greek restaurant for room service. $30 plus meal out on tin plates and styrofoam with plastic utensils doesn't cut it!! Next time i will walk to something close!"
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"Great location, very convenient, well maintained."
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"We only stayed overnight in order to catch a plane the next morning. The availability of shopping and other attractions was not of prime interest to us. There are 4 or 5 restaurants within walking distance which gave us a choice in dining. The hotel provides a shuttle to the airport and will allow you to leave your car in their parking lot for up to two weeks while you vacation. A nice feature for vacationers."
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"I really appreciated the Receptionist telephone assistance in getting from the airport to the hotel via the shuttle. She was extremely patient and kind as I fumbled my way around in the lovely new Terminal trying to find the pick-up point for the shuttle."
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"Convenient for an over night stop. However, my complaints would have to be directed to the smoking odour in our non smoking room which bothered my asthma and prevented me from having a good nights rest. Obviously the room had never been striped of the smoking odours of previous guests."
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"A little noisy because of the planes."
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"As an overnight stay for a trip out of the airport, it was perfect. The room was clean, check-in and out was fast and easy. They have free parking for up to 2 weeks while you are out of the country and free 24-hour shuttle to and from the airport. What more could you ask for? It was the perfect stop-over hotel for our purposes."
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