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Holiday Inn Toronto International Airport

7.4 | Good
MAP CALL

Popular Toronto airport hotel 4 min to YYZ with airport shuttle, indoor pool and restaurant

Pros
  • Free amenities: Wi-Fi, local calls
  • Several lodgers enjoyed their clean and well-equipped rooms
  • Many guests praised the hotel's proximity to the airport and highway access
  • Many reviewers gave the hotel's staff top marks
  • Guests enjoyed the restaurant on site
  • Guests who held events at the hotel gave the staff and food services rave reviews
Cons
  • Self-parking costs $18 and valet parking costs $22 per night
  • Spotty Wi-Fi connections a problem for some guests
  • Some guests said the rooms were tired (but currently being renovated)
Freebies
Free Wi-Fi
Editor's Analysis
Updated Jun 24, 2015
Overview
Located about a 4-minute drive from Toronto Pearson International Airport (YYZ) at the Highway 427 interchange, this friendly hotel provides a handy stopover for guests travelling by air who want to stay near to the airport. Easy highway access, on-site dining, a 24-hour airport shuttle service and extended parking offer even more convenience for guests of this hotel.

This smoke-free and pet-free hotel offers 456 rooms and suites over 11 floors. Each guest room comes equipped with air conditioning, free Wi-Fi, free local calls, a 37" cable TV with HD channels and pay-per-view movies, a coffeemaker, a work desk with ergonomic chair, a massage shower, a hair dryer and an iron and ironing board. Suites may offer a separate bedroom and living area, a sofabed, a powder room, a second TV (37" or 42"), a jetted tub and heated bathroom floors. Rooms are furnished with 2 double beds or 1 king bed. This hotel also offers accessible rooms.

Self-parking on the hotel's outdoor lot is $18 per night and the hotel offers valet parking for $22 per night. A 24-hour airport shuttle runs every half hour to and from and the airport and costs $2 per person each way. 

Some rates include breakfast for up to 2 adults at the hotel. The on-site Metropolitan Restaurant and Lounge offers courtyard views and serves breakfast, lunch and dinner. The Keg Steakhouse and several other restaurant choices are a 2-minute walk from the hotel.

Hotel amenities include a full-size indoor pool, a hot tub, a 24-hour fitness centre, a 24-hour business centre, an ATM, ice and vending machines, safety deposit box, dry cleaning, guest laundry and meeting and event space.

The International Centre is an 8-minute drive away, while Sherway Gardens offers mall shopping with over 200 stores and services, 10 minutes away by car. Toronto's city centre is about a 25-minute drive away. (All travel time estimates: Google Maps)

Confirmed by the hotel on June 23, 2015: airport shuttle costs $2 each way per person, self-parking is $18 per night, valet parking is $22 per night
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The Good
The majority of the reviews sourced for this analysis were highly positive, with praise going to the hotel's location, staff and rooms.

Numerous guests praised the hotel's location. They described it as easily accessible and very close to the airport, restaurants, highway access and shopping.

The hotel's staff were the source of many compliments by reviewers, who found them welcoming, accommodating, efficient at check-in and helpful with recommendations.

Many enjoyed meals at the hotel's restaurant

Several lodgers were pleased with the hotel's accommodations. They described their rooms as clean, spacious, quiet, updated and well equipped, with comfortable beds. A few travellers had complaints about their lodgings, however (see below).
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The Bad
There were a few common complaints about the hotel's rooms, elevators and Wi-Fi in the reviews sourced for this report.

Some guests noted that the hotel was tired and in need of renovations during their stay (in 2015). Besides tired decor, the hotel also had one elevator that was not working and spotty Wi-Fi connections.

The manager responded to the complaints and reported the upcoming renovations to rooms and elevators, plus corrections promised to the Wi-Fi issues.


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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.9 out of 5 with a 92% recommendation rate from 392 reviews.

TripAdvisor.com guest reviews ranked the hotel #67 of 140 Toronto hotels with an average rating of 3.5 out of 5 from 384 reviews.

Booking.com guest reviews rated the hotel 7.9 out of 10 from 267 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.4
Good
#
83 / out of 138
hotels in Toronto

Rated 7.4/10 based on 3978 reviews

Ranked #83 out of 138 hotels in Toronto

3978
Location
Map Marker Holiday Inn Toronto International Airport
970 Dixon Road, Toronto, ON