OverviewThe Holiday Inn Toronto International Airport is approximately 3km or a 5 minute drive from YYZ, and offers a free shuttle bus service to and from the airport. This 446 guest room hotel features indoor and outdoor saltwater swimming pools, a sauna, a hot tub, and a fitness centre. Their 21,000 square-foot event facility has 15 meeting rooms and the largest can accommodate up to 1000 people.
The on-site Metropolitan restaurant serves breakfast, lunch and dinner and the hours of operation are: Monday to Saturday from 6:30am to 12:00am and Sunday from 7:00am to 12:00am. Room service is available from 6:00am to 12:30pm.
All guest rooms are equipped with pillow-top mattresses, heated bathroom floors, cable televisions, pay-per-view movies, mini refrigerators, coffee/tea makers, hair dryers, and irons with ironing boards. Free WiFi, free morning newspaper, and free local calls are included in the room rate, parking is charged at $14.00 per day.
Canada's Wonderland amusement park is approximately 24.9km from the hotel while Toronto's city centre is approximately 26.9km. In addition, Square One Shopping Centre is 16km to the south of the property. All distances: Google Maps.
Check in time for this hotel is 3:00pm and check out is 12:00pm. The author contacted the hotel directly to confirm the on-site restaurant's hours of operation.
The GoodPositive guest reviews for this hotel typically focused on the clean and comfortable rooms, the convenient airport location, the reliable shuttle bus service, and the professional hotel staff.
Many guests found the airport location of this hotel convenient, and some also mentioned that it was a favourable venue for business meetings. Several guests were pleased with the free shuttle bus service and said that it was both quick and reliable.
Most guests felt that their rooms were clean and comfortable and that they were able to enjoy a good night's rest. Some also mentioned that despite the hotel's close proximity to the airport they did not have issues with noise levels.
Several guests remarked that the hotel staff were professional and friendly and also found check in quick and efficient.
The Bad
Guest complaints of this hotel generally centred on the daily parking fee, the on-site restaurant, and the size of the bathrooms. Many guests felt that charging $14 per day for guest parking was unfair when parking space did not appear to be limited.
Some guests felt the on-site restaurant was overpriced while other guests complained that they received slow and inadequate service while dining there.
The size of the bathrooms was an issue for a few guests who mentioned that they were too small and uncomfortable. Peripheral complaints included that the WiFi signal was weak or sometimes did not work at all.
TripAdvisor.com guest reviews ranked this hotel #74 of 120 and scored it 3.5 out of 5 from 94 guest reviews.
Orbitz.com guest reviews scored this hotel 3.5 out of 5 with 74% of guests recommending it from 23 guest reviews.
Booking.com guest reviews scored this hotel 8.3 out of 10 from 27 guest reviews.
Hotels.com guest reviews scored this hotel 4.2 out of 5 from 45 guest reviews.
The author contacted the hotel directly to confirm the on-site restaurant's hours of operation.
 |
Analyzed by Tania P.
Tania is a writer and world traveler with a passion for living life to the fullest.
|
