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Budget-friendly, free breakfast, good staff, clean rooms, 1 minute from Hwy 400

Pros
  • Free Wi-Fi, free parking and free breakfast
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their helpful service
  • Many reviewers found the location convenient for accessing Highway 400 and Canada's Wonderland by car
  • Many guests praised the food at the free breakfast
  • A few reviewers thought that the room rates were reasonable
Cons
  • A few guests thought that the neighbourhood immediately surrounding the hotel seemed unsafe
  • A couple of reviewers described their rooms as small
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
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Editor's Analysis
Updated Dec 12, 2012
Overview
This property is situated among other hotels in an commercial/business park area of North York. This hotel caters to business guests looking for amenities such as an on-site business centre, free Wi-Fi and free local calls. This property is also well situated for travellers needing to access major highways. Highway 400 is a 1-minute drive away, while Highway 401 is about 5 minutes away by car.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a TV with pay-per-view movies, a work desk, a hair dryer, a coffeemaker, an iron and ironing board, free local calls, free newspapers (delivered to guest rooms) and individual climate control. Select rooms also include turn down service, a mini-fridge and a sofabed. Rooms are furnished with two double beds, one queen bed, or one king bed.

Free parking is available on site and pets are permitted for an additional fee of $25 per night.

A free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.

Other on-site amenities include a business centre (fax, copy, print, Internet and courier service), baby-sitting service, self-laundry facilities, shoe shine service, same day dry cleaning, ice machines and safe deposit boxes.

Vaughan Mills (shopping centre) and Canada's Wonderland are both about 8 minutes away by car, while Yorkdale Mall (shopping centre) is a 12-minute drive away. The Toronto Congress Centre (convention space) is about 12 minutes away by car, while the Toronto Pearson International Airport (YYZ) is about a 15-minute drive away.

Downtown Toronto, which features the Air Canada Centre (sports arena and concert venue), the CN Tower and the Eaton Centre, is about 30 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on December 11, 2012: The free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.
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The Good
Many guests described overall pleasant stays at this property, among the reviews used for this analysis. While several reviewers indicated that this hotel was a basic or "no frills" property, many guests were happy with the customer service, location and room cleanliness.

Many reviewers described their rooms as clean and well maintained. A few guests thought that their beds were comfortable.

The staff were frequently complimented and guests described the front desk agents as friendly, welcoming and responsive to concerns and questions.

Many guests found the location convenient for accessing Highway 400 and Canada's Wonderland by car.

The free breakfast was praised by many guests for food quality and selection.

Other common positive comments included: ample free parking, effective in-room air conditioning, reliable free Wi-Fi and reasonable room rates.
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The Bad
While many guests indicated that they were happy with their stay at this hotel, among the reviews sourced for this analysis, there were a few common concerns mentioned by reviewers.

A few reviewers thought that the neighbourhood immediately surrounding the hotel seemed unsafe and "rundown". A couple of guests mentioned that there were no amenities within walking distance of the hotel.

A couple of guests described their rooms as small.

While many guests stated that their rooms were clean, a couple of reviewers noticed cleanliness inconsistencies. One reviewer complained about dust, dirty carpeting and an unpleasant musty/cigarette smoke odour in his room.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.7 out of 5, with 77% of 30 guests recommending the property.

TripAdvisor.ca ranked this hotel #128 out of 139 properties in Toronto, with an average score of 3.5 out of 5, from 57 reviews.

Booking.com gave this property an average score of 7.5 out of 10, based on 18 guest reviews.

Verified by a front desk agent on December 11, 2012: The free breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.3
Good

Rated 7.3/10 based on 170 reviews

Ranked #92 out of 1 hotels in Toronto


5 out of 10 | Bruce stayed July 17, 2010

"Mediocre hotel"

"Poor service. Long waits in line. Ice machine was broken, hotel being renovated."

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5 out of 10 | Verified Guest stayed May 27, 2010

"The hotel needs a make over. The staff was excellent."

"The hotel is showing it's age. Comparables in the area are superior."

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8 out of 10 | Theo stayed July 19, 2006

"Hotelmanagers were very attentive."

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8 out of 10 | John stayed July 02, 2006

"Front desk staff directed us to TTC Rapid that we used for downtown events and plays, It made the stay very easy and we saw many things without hassel of car parking & Traffic. Thanks Again to your Staff"

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8 out of 10 | Phyllis stayed July 09, 2004

"For the purpose of our visit, the location was very good. We were easy access to the airport and to shopping in the surrounding area. Thanks"

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Map Marker Holiday Inn Express Toronto - North York
30 Norfinch Drive, North York , Toronto, ON