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Good value hotel in downtown Toronto with clean rooms, free hot breakfast and free Wi-Fi 

Pros
  • Free Wi-Fi, free breakfast
  • Numerous guests praised the hotel's downtown locale and proximity to the Eaton Centre
  • The hotel's free breakfast was enjoyed for its quality and variety
  • Several lodgers were pleased with their clean and well-maintained rooms
Cons
  • A few guests reported dated decor and spotty Wi-Fi
  • Parking costs $20 per day
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Freebies
Free Wi-Fi
Free Breakfast
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Editor's Analysis
Updated Dec 29, 2014
Overview
Located a 2-minute drive from Toronto's city centre and about an 8-minute walk from Queen St. Subway Station, the Holiday Inn Express Toronto Downtown is suitable for travellers who prefer a pet-friendly and centrally located hotel with a free breakfast, free Wi-Fi and easy access to public transit.

Each of this smoke-free hotel's guest rooms offers free Wi-Fi, cable TV, a stereo, a coffeemaker, a hair dryer, an iron and ironing board and a desk. Rooms with a sitting area and a sofabed are also available, as are wheelchair-accessible rooms. Pets are permitted free of charge, however, owners are responsible for any cleaning costs incurred.

Hotel amenities include a business centre, guest laundry, a garden and a free breakfast. Parking is $20 per day. 

The Rogers Centre can be found about 4 minutes away by car, while the Eaton Centre offers shopping 9 minutes away on foot. The Hockey Hall of Fame is roughly a 2-minute drive from the hotel, and Toronto Pearson International Airport (YYZ) is a 22-minute drive away. (All travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $20/day, pets stay free, wheelchair accessible. (Call Date: March 24, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, breakfast, rooms and staff.

Many lodgers praised the hotel's location, describing it as safe and downtown, as well as close to public transit, the Eaton Centre, Dundas Square, Yonge St., shopping, restaurants, museums, St. Lawrence Market and the Hockey Hall of Fame. One patron noted, "It's very well sited for downtown, you can easily walk to the entertainment district, to St Lawrence Market and to most of downtown Toronto".

The hotel's free breakfast was complimented by numerous guests. They found it to be fresh, plentiful and "well above average", with lots of hot, cold and healthy choices.

Several reviewers were pleased with their accommodations at the hotel. They described their rooms as clean, quiet, spacious and well maintained, with great city views and comfortable beds.

The hotel's staff were the source of several compliments by travellers. They were characterized as friendly, helpful, efficient and accommodating. 
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.

Although the majority of lodgers were pleased with their clean and comfortable rooms, a few guests had complaints about their accommodations. They reported no in-room fridges, microwaves or safes, as well as slow and spotty Wi-Fi, dated decor and noisy air-conditioning units.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 95% recommendation rate from 644 reviews.

TripAdvisor.com guest reviews ranked the hotel #45 of 141 Toronto hotels with an average rating of 4 out of 5 from 555 reviews.

Booking.com guest reviews rated the hotel 7.9 out of 10 from 446 reviews.

The author called the hotel on March 24, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.8
Good

Rated 7.8/10 based on 1823 reviews

Ranked #65 out of 142 hotels in Toronto

1823
Map Marker Holiday Inn Express Toronto Downtown
111 Lombard Street, Toronto, ON