OverviewSituated 3km from Downtown Toronto and minutes from Yorkville, the Holiday Inn features several on-site amenities. This smoke-free hotel offers wireless Internet throughout the property and hotel guests receive free access to a nearby swimming pool and workout facility. Other property features include meeting rooms, dry cleaning, currency exchange, room service, as well as a business centre. The on-site pub/bar serves dinner every night and offers arcade games, billiards and live entertainment.
The Holiday Inn has 209 guest rooms and each room includes a desk, a telephone with voicemail, an iron, an ironing board, a coffee maker and satellite TV. Safes are also located inside each guest room and hotel guests receive free newspapers.
The hotel is located across the street from the Spadina Station subway platform and within close proximity to local restaurants and shopping areas. Other nearby attractions include the Royal Ontario Museum, the Royal Conservatory of Music and the Bata Shoe Museum. Toronto Pearson Airport is 17km from the hotel.
The GoodMany guest reviewers liked having a restaurant and bar on site because they were able to purchase food and drinks from the hotel, as opposed to going to nearby restaurants.
The beds were also praised in countless guest reviews and they were described by some guests as "comfortable" and "soft." Comments regarding the beds were sometimes followed by statements, such as "I slept well" or "I had a good night's rest."
The hotel's staff were liked by many past guests. From the front desk staff to the housekeeping staff, guest reviewers rarely expressed negative comments. Several guests felt that the staff were happy, pleasant, kind and helpful.
The nearness to attractions was also liked by some guests. These guests recommended the property because of its close proximity to the transit system, shopping and entertainment.
The Bad
The fact that the hotel has a bar on the ground floor created a noise issue and several guests complained of disturbances during the night. Some guests also complained of being able to hear the elevator from within their rooms.
Several guests also complained of unpleasant odours in the hallways. Sub par cleaning also turned off a few guests. Complaints included stained linen, dirty carpets and trash under the beds. A guest reviewer on Booking.com stated that the cleaning staff were "a nightmare," and another guest complained because housekeeping left the door to his guest room open.
Hotels.com received 60 reviews and guest ratings averaged 4.3 out of 5 points.
Booking.com average guest ratings were 8.1 out of 10 points.
CanadianHotelGuide.com guest ratings averaged 7.4 out of 10 points.
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Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.
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