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Hilton Toronto

Hilton Toronto is a 4 star hotel in Toronto, Ontario, Canada 145 Richmond Street West, Toronto, ON, Canada
Estimated Price
$156
CAD
Photo 1 - Hilton Toronto, 145 Richmond Street West, Toronto, ON, Canada Show All Photos
Conveniently located downtown, pleasant staff, but concerns over extra costs
Pros 
  • Many guests liked the hotel's downtown location
  • Guests often described scenic views from the elevator
  • Some guests indicated that they liked having access to Toronto's PATH
  • Guests typically gave the staff strong reviews
  • Many guests thought that the hotel was clean and/or comfortable
Cons 
  • Some guests would have liked fridges in their rooms
  • Many guests were unhappy about paying for Internet, local calls, or parking
  • Guests often complained about noise disturbances at the hotel
  • Parking, breakfast, local calls, and Internet all cost extra

Other Hotels in the Area
Shangri-La Hotel Toronto (0.1 km)
Bridgestreet Qwest (0.1 km)
Sheraton Centre Toronto Hotel (0.2 km)
The Rex Hotel Toronto (0.2 km)
Trump International Hotel & Tower Toronto (0.4 km)
Ritz-Carlton Toronto (0.5 km)
Strathcona Hotel Toronto (0.5 km)
The Metropolitan Hotel (0.5 km)
Toronto Marriott Downtown Eaton Centre Hotel (0.6 km)
The Fairmont Royal York (0.6 km)
Hyatt Regency Toronto (0.6 km)
Hotel Le Germain Toronto (0.6 km)

This Hotel is in...
Downtown Toronto
Toronto Entertainment District
Toronto Financial District

This Hotel is Near...
Air Canada Centre (0.9 km)
Art Gallery of Ontario (0.7 km)
BMO Field (3.3 km)
CN Tower (0.8 km)
Casa Loma (3.7 km)
Direct Energy Centre Toronto (2.5 km)
Exhibition Place Toronto (3.0 km)
High Park (6.3 km)
Hockey Hall of Fame (0.8 km)
Humber College (12.4 km)
Massey Hall (0.7 km)
Metro Toronto Convention Centre (0.6 km)
Molson Amphitheatre (3.3 km)
Mount Sinai Hospital (0.9 km)
Nathan Phillips Square (0.3 km)
Ontario Place (3.1 km)
Princess Margaret Hospital (1.0 km)
Princess of Wales Theatre (0.5 km)
Ricoh Coliseum (2.9 km)
Rogers Centre (1.0 km)
Roy Thomson Hall (0.4 km)
Royal Alexandra Theatre (0.3 km)
Royal Ontario Museum (2.0 km)
Ryerson University (1.1 km)
Sick Kids Hospital Toronto (0.8 km)
St. Joseph's Health Centre (5.3 km)
St. Lawrence Market (1.1 km)
St. Michael's Hospital (0.7 km)
Sunnybrook Health Sciences Centre (8.1 km)
Toronto City Hall (0.3 km)
Toronto Eaton Centre (0.7 km)
Toronto Film Festival (0.6 km)
Toronto General Hospital (1.0 km)
Toronto Island Airport (2.1 km)
Toronto Union Station (0.7 km)
Toronto Western Hospital (1.7 km)
Women's College Hospital (1.3 km)

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Editor's Analysis
Updated on Apr 10, 2012
Overview
The Hilton Toronto is located on the south side of Richmond Street West between University Avenue and York Street in Toronto, Ontario.

Facilities at the non-pet friendly hotel include self parking ($36/day), valet parking ($40/day), laundry facilities, and 21 meeting rooms. Leisure facilities include a restaurant (breakfast extra), fitness facilities, an indoor pool, and an outdoor pool. The hotel is PATH accessible, meaning that guests of the hotel do not necessarily have to walk outside in order to reach destinations near the hotel.

There are 600 guest rooms at the 32-story hotel and those include a wide variety of suites. All rooms with the exception of six are non-smoking rooms and each room at the hotel features a workstation. In-room wireless Internet is available at a rate of $14.95 per day (free Internet in lobby) and local calls are charged at a rate of $1.20 for calls 20 minutes or less.

Other room amenities include air conditioning, coffee makers, hair dryers, and ironing equipment. There are refrigerators and microwaves at the hotel however they are only available on request (extra charge applies).

The hotel is about 170m from Osgoode Station (TTC), Toronto's Union Station is 800m south of the hotel (TTC, GO and VIA), and tourist attractions such as the CN Tower, Rogers Centre and Air Canada Centre are all within 2km (walking distances - Google Maps).

Check in time at this hotel is at 3pm while check out time is at noon.

Verified with a Front Desk Agent: local calls cost $1.20 for 20 minutes or less, only six smoking rooms at the hotel, and free Internet in lobby only.
The Good
Guests that stayed at the Hilton Toronto were typically quite happy with the hotel. The location of the property and the price/value of the room rates all received several compliments.

The location of the hotel was well-liked mainly because it was situated in downtown Toronto. Guests often mentioned that restaurants were nearby and some guests indicated that they liked having access to the PATH (an extensive indoor walk-way in downtown Toronto). The Air Canada Centre, the CN Tower, and the Eaton's Centre were all described as being "within walking distance" of the hotel.

Guests that commented on the value they received were typically happy. The rates were called "reasonable" or "affordable" and one guest, for example, said the room he/she stayed in "was a lot better" than that of the hotel's competitors.

Some guests commented on the elevator at the hotel which offered "scenic" views of the city, views that one guest called "panoramic." Many guests stressed that the staff were accommodating as multiple guests called the employees "very friendly" or "very helpful."  Lastly, several guests thought that the hotel was clean and comfortable.

The Bad
Guests that did not like this hotel were in the minority however there were a few common areas that guests who were not entirely satisfied complained about. 

The rooms at the hotel were well-liked in general but a few guests mentioned that their units didn't have fridges. Also guests did not like that in-room services cost extra such as local calls and Internet access. One guest, for example, said that the Internet charge was "hefty" and multiple other guests felt the same way.

When it came to extra charges some guests were also upset that parking was not free. It was called "extremely expensive" by one guest while another guest recommended finding public parking as an alternative.

Noise was a fairly common problem at the hotel as many patrons complained about other guests or thin walls.
Expedia.ca guest ratings averaged to 4.3 points out of 5 and the site had 173 reviews.

Booking.com guest ratings averaged to 8.5 points out of 10 and the site had 96 reviews.

Priceline.com guest ratings averaged to 8.6 points out of 10 and the hotel ranked 10 of 81 properties.

Verified with a Front Desk Agent: local calls cost $1.20 for 20 minutes or less, only six smoking rooms at the hotel, and free Internet in lobby only.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

8.2
Very Good

#44 out of 140
Guest Rating Explained
Rating: 8.2 / 10 Details

No. of guest reviews: 1307
Guest Recommended: Yes
Guest Ranking Explained

Hilton Toronto is #44 out of 140 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Lisa from Woodstock, ON CA rated Hilton Toronto 6 out of 10 on August 19, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Keith from Bracebridge, ON CA rated Hilton Toronto 9 out of 10 on November 26, 2011 Verified Guest Hotel Review

"good chioce for location and service"
"excellent overall!"
Hotel review by guest is Positive
Michael from Orland Park, IL US rated Hilton Toronto 9 out of 10 on October 31, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Christophe from Rennes, FR rated Hilton Toronto 6 out of 10 on July 16, 2011 Verified Guest Hotel Review

"Great location"
"Great location for a week end in Toronto. Nice view from the room to the cn tower. Service not as good as expected."
Hotel review by guest is Positive
Verified Guest from North Bay, ON CA rated Hilton Toronto 8 out of 10 on March 28, 2011 Verified Guest Hotel Review

"really dusty behind tv stand"
Show older reviews
Hotel review by guest is Positive
Verified Guest from Etobicoke, ON CA rated Hilton Toronto 10 out of 10 on December 21, 2009 Verified Guest Hotel Review

"I had a GREAT time at the HILTON!"
Hotel review by guest is Positive
Karen from Picton, ON CA rated Hilton Toronto 8 out of 10 on December 20, 2009 Verified Guest Hotel Review
Hotel review by guest is Negative
Andy from Whitby, ON CA rated Hilton Toronto 4 out of 10 on November 15, 2009 Verified Guest Hotel Review

"Our room was not very clean but we did not complain, so that is our problem. The bathroom look liked it had not been cleaned. The noise form the eleveator was very loud all night long and we were across the hall in 1601. You could hear the elevator riding the rails all night long."
Hotel review by guest is Positive
Jo su from Roanoke, VA US rated Hilton Toronto 9 out of 10 on August 11, 2009 Verified Guest Hotel Review

"The room was very accommodating and loved how the bathroom has the shower with the adjustable head and the overhead fixture. The only thing needed was a refrigerator and the room looked like it had space for one but was removed, not sure why because we are staying at the Hilton Garden Inn in Niagara on the Lake and they have one in our room, bathroom doesnt have the nice shower as in Toronto and our wireless connection isnt working in our room for some reason - connection for ethernet cable is damaged but but all the same very accommodating. Definitely enjoying our stay while in Niagara and when we were in Toronto."
Hotel review by guest is Positive
Verified Guest from Gaborone, BW rated Hilton Toronto 9 out of 10 on August 19, 2006 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Ashtabula, OH US rated Hilton Toronto 3 out of 10 on April 17, 2006 Verified Guest Hotel Review

"DO NOT STAY HERE!!!"
Hotel review by guest is Positive
Samir from Montreal, QC CA rated Hilton Toronto 9 out of 10 on September 18, 2005 Verified Guest Hotel Review

"one of my favorite place to stay in toronto , great restaurant"
Hotel review by guest is Positive
George b. from Alfred, NY US rated Hilton Toronto 9 out of 10 on September 18, 2005 Verified Guest Hotel Review

"I would prefer that this hotel have ice machines on each floor. I was on the 6th floor and had to go to the 7th three or four times for ice. The staff is excellent and the breakfast and service were first rate in the dining room. The location is perfect for the baseball games and the waterfront. Some of the rooms have great views, which are worth the extra charge."
Hotel review by guest is Positive
Alan from Georgetown, ON CA rated Hilton Toronto 8 out of 10 on July 31, 2005 Verified Guest Hotel Review

"The hotel is very close to the downtown attractions such as Lakefront, CN Tower, and the Eaton's Centre(shopping). We enjoyed out stay."
Hotel review by guest is Positive
Katherine from Ithaca, NY US rated Hilton Toronto 9 out of 10 on October 24, 2003 Verified Guest Hotel Review

Hotel Address: 145 Richmond Street West, Toronto, ON, Canada

Overview & Amenities


Hilton Toronto

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Photocopier
  • Ballroom
  • Video Conferencing
  • Salon
  • Jacuzzi
  • Beauty Salon
  • Shower
  • En suite
  • Private Bathroom
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

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Other Hotels
in Ontario by Hilton

Hilton Garden Inn Toronto Downtown (1.0 km)
Hilton Windsor (531.2 km)

Nearby Cities
Vaughan (18.3 km)
Markham (19.4 km)
Mississauga (21.6 km)
Richmond Hill (23.5 km)
Brampton (25.3 km)

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