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Guest Reviews
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7.5
Good
#41 out of 72
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Guest Rating Explained
Rating: 7.5 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.0 |
| Cleanliness: |
7.8 |
| Location: |
7.1 |
| Comfort: |
7.5 |
| Service: |
7.6 |
| Value: |
7.1 |
Details
No. of guest ratings: 15
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #41 out of 72 hotels in Toronto ranked by guests.
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Michael from Sillery Quebec, PQ CA stayed on June 26, 2006
"Although the staff was extremely friendly, no one at the frontdesk could help me connect to your high speed internet.
The toilet blocked and although maintenance did their best, it did not flush any better."
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Philip from Swansea, GB stayed on May 08, 2006
"The hotel was everything you could ask for. All services were made available to us. The room was very comfortable and the complimentary shuttle service was very useful. The only slight downside was the local contingent of homeless people which could make you feel uncomfortable at night. However that is something beyond the control of the hotel."
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Gregor from Canberra, AU stayed on November 19, 2005
"It would be more convenient if the Airport bus stopped at this hotel. The nearest stop for this service was at the Chelsea - about 4 blocks away, so within walking distance if the weather is good and no heavy suitcases, but otherwise would need a taxi. Apart from this, the hotel and location are good. I would stay there again."
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Christopher from Nashville, TN US stayed on July 03, 2005
"The deluxe suites were small and cramped. Still an above average hotel."
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Anonymous guest from Waterloo, ON CA stayed on March 26, 2005
"We had our digital camera with us and made pictures of what we saw. We couldn't believe it! The closet door was ripped off the wall and screws were hanging out of the wall. We also had "complementary robes" which come with the room and there were stains on the inside sitting part the were red and brown stains. It don't take a smart person to figure out what they were either.
Bed linens and bathroom towels also had dark stains. We've stayed in Niagara before and have never see this kind or thing before. We are not rich people but when you are paying over $160.00 and night for a room you expect to get that. We saved for a long time and booked off time for our Anniversary so that we could be at this "9" rated hotel and all we got was grosed out!"
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Robert from Canandaigua, NY US stayed on August 29, 2004
"Loved the hot tub on the roof, the food the bar hours were great."
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Albert from Bethesda, MD US stayed on August 11, 2004
"It would be highly desirable to have airport service available.
The excellent public transportation system in Toronto makes travel to and from attractions, restaurants, etc manageable."
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Overview & Amenities
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Grand Hotel and Suites Toronto is located three blocks from Eaton Centre mall, five blocks from Saint Lawrence Market, and approximately 16 miles from Pearson International Airport. This location is a mile or less from the financial district, Hockey Hall of Fame, Union Station, Metro Toronto Convention Centre, Art Gallery of Ontario, Queen's Park, Lake Ontario, University of Toronto, and Air Canada Center. The hotel is less than two miles from the CN Tower, Royal Ontario Museum, and Chinatown.
Hotel amenities include the 5000-square-foot fitness facility (with sauna, steam room, and Jacuzzi), indoor pool, 8,000-square-foot rooftop terrace (with garden, two spa tubs, and a panoramic view of Toronto and Lake Ontario), fitness center, business center, complimentary buffet breakfast, Citrus Restaurant, and 24-hour room service. The hotel also offers dry cleaning, self-service laundry facilities, currency exchange, a gift shop, concierge assistance, and complimentary shuttle service to anywhere in the downtown area.
All rooms feature complimentary high-speed and wireless Internet access, bathrobes, CD and DVD players, microwaves, refrigerators, and evening turndown service.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
-coffee shop -convenience store
-elevators -gift shop
-lounge / bar area -parkingfee
-guest laundry
-elevators
-some facilities may include a charge
Attraction Info
Dining Info
Recreation Info
-child activities
-full health club
-indoor pool
-jogging track
-racquetball court
-squash courts
Room Type Descriptions
Deluxe room with 1 king bed and 1 double sofa bed
Elegantly appointed deluxe room which incorporates a bedroom
And a living area the bedroom area contains 2 queen size
Beds non smoking room
Deluxe 1 bedroom suite with 1 king bed and 2 double sofabeds
Completely seperate bedroom large desk den corner suite
Deluxe junior suite with 1 king bed and 1 double sofabed
Seperate bedroom divided by sliding french doors large desk
400 square feet
Room amenities-
Available in all rooms
- air conditioning - alarm clock
- bath robe - bathtub shower
- cable tv - cd player
- clothes press - coffee/tea maker
- color tv - direct dial phone
- dvd player - hair dryer
- ironing board - kitchen
- modem dataport - radio
- safe - sofa bed
- video recorder
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Booking Information
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The hotel you have selected -- Grand Hotel and Suites Toronto -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Grand Hotel and Suites Toronto through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Grand Hotel and Suites Toronto computer reservation system in Toronto, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Grand Hotel and Suites Toronto. For your comfort and peace of mind, you may even.
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