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Gladstone Hotel

8.5 | Very Good
MAP

Highly praised Toronto-Queen West art boutique hotel with restaurant and kitchenette suites

Pros
  • Free amenities: Wi-Fi, morning coffee and tea service, local calls, gym passes, DVDs, tablet for Internet surfing, ethernet cable, and bikes
  • Numerous guests enjoyed their unique and clean rooms
  • The hotel's staff were complimented for their friendly and helpful service
  • Several reviewers praised the hotel's proximity to restaurants and shopping
  • Guests found comfy beds with quality linens
  • Guests enjoyed the hotel's restaurant and found it well priced
Cons
  • Noise transfer was reported by several reviewers
  • Parking is an extra $25 per night
Freebies
Free Wi-Fi
Editor's Analysis
Updated Mar 16, 2015
Overview
Surrounded by art galleries and close to public transit in Toronto's west-end arts and fashion district, the Gladstone Hotel, located in a heritage building and reportedly Toronto's oldest continuously-running hotel, is ideal for leisure travellers who are seeking artistic and unique settings in a welcoming and fun environment with good transit options in Toronto.

This pet-free and smoke-free hotel has 37 individually-designed and air-conditioned guest rooms and suites each offering free Wi-Fi, a 20" flat screen cable TV with premium cable, a DVD player, an iron and ironing board and a hair dryer. Standard rooms offer one double or one queen bed, while suites offer additional amenities such as a kitchenette and a dining area. Rooms also come with an assortment of snacks, water and wine for sale.

Complimentary hotel amenities include morning coffee and tea service in 3rd and 4th floor lounges, tablet for Internet surfing, bikes to borrow, fitness facilities at 99 Sudbury (a 5-minute walk), local calls, baby crib, ethernet cable, DVDs.

Other on-site amenities include a business centre, four event spaces available for booking with catering service, meeting and conference space, artists' studio space and guest laundry facilities.

On-site dining is offered at Gladstone Cafe, serving breakfast, brunch, lunch and dinner, and the Melody Bar, which serves dinner and cocktails daily and features live entertainment. Food served is locally sourced and guests can enjoy Karaoke most Friday nights and some Saturday nights. 

Other on-site amenities include three art galleries with rotating exhibitions, as well as a gift shop featuring items by local artists. Parking is available on site for $25 per day and a reservation is advised as spots are limited. The hotel does offer some wheelchair-accessible rooms but it's advised to call ahead and make arrangements.

Streetcar access is just across from the hotel. Toronto's city centre is roughly a 10-minute drive northeastward, or about 26 minutes by streetcar. The Rogers Centre, home of the Toronto Blue Jays baseball team, is an 9-minute drive east of the hotel, or 24 minutes by streetcar. Shopping can be found at The Eaton Centre, about 8 minutes away by car or approximately 25 minutes by streetcar. Pearson International Airport (YYZ) is about a 27-minute drive northwest. (All travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking is limited and costs $25 per night (guests are advised to reserve a spot), pets not permitted, the hotel is wheelchair accessible. (Call date: March 16, 2015)
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The Good
Guests of the Gladstone were typically quite impressed with the creative experience provided, the good dining available and the location, judging from the reviews read for this report.

Numerous lodgers praised the hotel's accommodations. They described their rooms as spotlessly clean, well maintained, modern and functional, with comfortable beds and linens and funky decor. 

Many reviewers were pleased with the customer service. They found the staff friendly, efficient, knowledgeable and helpful in offering restaurant and museum suggestions.

The hotel's location pleased a lot of guests. They described it as close to restaurants, shopping, attractions, public transit, a grocery store, High Park, the waterfront and the Exhibition Grounds.

The hotel's food was also praised, and described as excellent, terrific, delicious and healthy.
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The Bad
As is often the case, the hotel received some critique as well.

While many guests enjoyed quiet rooms, several others reported noise disturbances. This was by far the most common complaint. They reported traffic and street noise, as well as loud music from the hotel's bar and guests in adjacent rooms and the hallways. 

As mentioned above, although the rooms received great reviews by numerous guests, a few did find their rooms and bathrooms to be small. 

Occasionally a guest would complain about slow service from the kitchen and the room price, but this was not common at all in the reviews read recently for this report.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #22 out of 138 Toronto hotels with an average rating of 4 out of 5 from 316 reviews.

Expedia.ca guests reviews rated the hotel 4.5 out of 5 with a 95% recommendation rate from 57 reviews.

Booking.com guest reviews rated the hotel 8.3 out of 10 from 34 reviews.


Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.5
Very Good
#
28 / out of 138
hotels in Toronto

Rated 8.5/10 based on 1047 reviews

Ranked #28 out of 138 hotels in Toronto

1047
Map Marker Gladstone Hotel
1214 Queen Street West, Toronto, ON