OverviewThe Doubletree by Hilton Toronto Airport is located on the south side of Dixon Road between Highway 27 and Martin Grove Road. Besides the Toronto Pearson International Airport (YYZ), the hotel is also near the Royal Woodbine Golf Club, Highway 427, and Highway 409.
Highway 401, which connects Toronto to Montreal, is also very close to the hotel.
Facilities at the hotel include a swimming pool, a fitness centre, a business centre, meeting space, and dining. The hotel is pet friendly, with several non-smoking rooms, and wheelchair accessibility.
Guest rooms at the hotel offer bedding choices of either one king bed, one queen bed, one queen bed with sofa bed, or two queen beds. The hotel used to have some smoking rooms however they went 100% non-smoking in December 2011, something that our staff confirmed with the hotel over the telephone in February 2012.
The hotel has several services including free shuttling to and from the international airport. Other amenities at the hotel include an ATM machine, a gift shop, a bar area, a car rental desk, and a convenience store. Internet, parking, and breakfast all cost extra at this hotel.
Check in time at this property is after 3pm with check out time before noon.
The GoodGuests who stayed at the Doubletree by Hilton Toronto Airport were generally impressed with the hotel. Specifically, guests usually thought well of their rooms, the hotel staff, and the quality of the food served. Additionally, the hotel's proximity to the Toronto Pearson International Airport made the property a popular choice.
Guests who described their rooms often called them "spacious," "nice," and/or "clean." However the most frequent compliment paid toward the rooms was in regard to the bed quality. Several guests raved about the comfort of their beds and felt that they were important for quality sleep.
Hotel patrons usually described the hotel staff as friendly and helpful people. Guests felt welcome at this property and they found the staff accommodating.
Guests who commented on the quality of the food at the property also typically made positive comments. The Orchid Cafe was mentioned by multiple guests as serving great food.
As an airport hotel several guests mentioned that they liked the property's close proximity to the Toronto International Airport (YYZ). Many guests found the shuttle and its 30-minute scheduling convenient while some guests said they liked being able to park their car at the hotel long term (not free).
The Bad
Guests who did not like this hotel commonly issued complaints that had to do with the value of the price they paid for their room.
The complaints did not necessarily say the room rate was inherently expensive however many guests felt that it contained no extra added value. Both the Internet and breakfast cost extra at this hotel but most guests who complained did so because of the parking costs.
There was an extra charge of $12 a day for parking in the hotel's lot and that applied even when the parking lot was relatively vacant. Guests seemed to think that parking service should have been included in their rate.
TripAdvisor.com ranked the hotel 45th of 120 Toronto hotels. The site had 171 reviews.
Google Places guest ratings averaged to 3.0 points out of 5 based on 10 reviews.
Booking.com guest ratings averaged to 8.9 out of 10 based on 24 reviews.
Priceline.com guest ratings averaged to 8.0 out of 10 and the hotel ranked 5th of 26 hotels in Etobicoke.
