DoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto AirportDoubleTree by Hilton Toronto Airport

5-minute drive from YYZ, free airport shuttle, great staff, clean rooms, parking extra

Pros
  • Free Wi-Fi and free airport shuttle
  • Many guests praised the hotel's proximity to the airport and highway access
  • The hotel's staff were complimented on their friendly and professional service
  • Several lodgers were pleased with their clean and comfortable rooms
Cons
  • A few guests complained of noise transfer and dated decor in their rooms
  • The hotel's added parking fee was deemed unnecessary by a few lodgers
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Shuttle
Rates & Availability
Editor's Analysis
Updated Apr 6, 2014
Overview
Located about a 5-minute drive from Toronto Pearson International Airport (YYZ) and a 2-minute drive from the nearest Highway 409 on-ramp, the International Plaza Hotel (formerly the DoubleTree by Hilton) is suitable for car or air travellers who require a pet-friendly hotel with meeting/banquet space, on-site dining, a free airport shuttle and easy highway access.

Each of this smoke-free hotel's air conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer and an in-room safe. Rooms with a jetted tub, a mini-fridge, a separate bedroom and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms. Pets under 20 lbs are permitted at no extra charge upon request.

The hotel also offers an indoor pool with waterslides, a hot tub, a sauna, a spa and wellness centre, fitness facilities, 60,000 square feet of meeting/banquet space, a business centre, a gift shop, laundry services, vending machines, three restaurants, a bar and a coffee shop. A free 24-hour airport shuttle is also available (please contact the hotel for details). Self-parking is an additional $14 per day.

Woodbine Centre offers shopping roughly a 7-minute drive away, while downtown Toronto can be found 21 minutes away by car. The Toronto Congress Centre is less than a 1-minute drive from the hotel and Woodbine Racetrack is an 8-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $14/day, pets under 20 lbs free, wheelchair accessible. (Call Date: March 24, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

Many reviewers praised the hotel's location. They found it close to the airport, highway access, restaurants, Tim Hortons, the Pearson Conference Centre and the Toronto Congress Centre.

Numerous guests were pleased with the level of customer service they received during their stay. They characterized the staff as efficient, friendly, available and professional.

The hotel's accommodations were enjoyed by several lodgers. They described their rooms as clean, spacious, well maintained and cozy, with comfortable beds and linens and good Wi-Fi. A few travellers had complaints about their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and parking.

Although the majority of reviewers were pleased with their clean and well-maintained rooms, a few lodgers criticized their accommodations. They reported small-sized rooms, dated decor and furniture, worn bathrooms, no fridges in some rooms and some noise transfer from planes flying overhead and guests in the hallways.

A few travellers were disappointed with the hotel's added parking fee and felt it should have been included in the room rates.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 91% recommendation rate from 309 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 57 reviews.

TripAdvisor.com guest reviews ranked the hotel #97 of 141 Toronto hotels with an average rating of 3 out of 5 from 45 reviews.

The author called the hotel on March 24, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.8
Good

Rated 7.8/10 based on 297 reviews

Ranked #72 out of 141 hotels in Toronto


9 out of 10 | Marlow stayed August 19, 2012

"Great hotel"

"The customer service was fantastic, all the staff were very willing to accommodate any requests. I would have liked to have a microwave and fridge in our room as we were travelling with an infant. Aside from that our stay was awesome."

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8 out of 10 | Ginette stayed November 02, 2011


7 out of 10 | Deborah stayed October 30, 2011


10 out of 10 | Verified Guest stayed October 17, 2010


7 out of 10 | Randy stayed April 03, 2010

"I chose this hotel because of it's close proximity to the airport. The accommodation was only a few minutes drive from the departure terminal and there were all the required services close by (i.e.: restaurants, gas, convenience stores). When I arrived at the hotel it was hard to find parking due to a convention at the hotel but I was able to find a spot at the far end of the parking lot. Once the convention ended there was ample parking in the hotel parking lot."

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9 out of 10 | Vaughn stayed November 29, 2009


9 out of 10 | Stephen stayed September 23, 2006


10 out of 10 | Angela stayed July 24, 2006

"My four children loved the waterslides, pool and games area. The inexpensive parking and free shuttle to the airport was an excellent benefit. Definately stay again."

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8 out of 10 | Janine stayed June 05, 2006

"Bed mattress was too soft - could have been firmer. Did not sleep well. Rest of visit was great."

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8 out of 10 | Patrick stayed April 22, 2006


9 out of 10 | Donata stayed April 07, 2006

"Very clean, no airplane noise before 7:00am, included extras, like, airport shuttle, internet and a warm cookie. We will be staying here again."

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9 out of 10 | Rita stayed March 25, 2006


10 out of 10 | Verified Guest stayed October 15, 2005


8 out of 10 | Verified Guest stayed October 08, 2005

"It would have been handy if the shuttle went right in the parking lot."

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8 out of 10 | Jonathan stayed August 15, 2005

"The hotel's internet page was not very good. The directions to the hotel map did not show the exit for Dixon from 427. We also had a booking problem with the online service."

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9 out of 10 | Robert stayed August 01, 2005

"I love the Lobby in this Hotel; & the staff are very friendly. It is my favourite Hotel to stay in."

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8 out of 10 | Dan stayed July 11, 2005


7 out of 10 | Verified Guest stayed January 01, 2005

"It did cost a lot though for rooms that could have been more spacious, better temperature control."

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8 out of 10 | David stayed October 24, 2004


8 out of 10 | Claire stayed July 30, 2004

"Friendly atmosphere, cookies upon check in were a delicious treat! Great pool, fitness facility. Definitely worth the $100."

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Map Marker DoubleTree by Hilton Toronto Airport
655 Dixon Road, Toronto, ON