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Toronto-Scarborough hotel near Hwy 401 with indoor pool, waterslide, restaurant and lounge

Pros
  • Free Wi-Fi
  • Courteous staff who go the extra mile, according to guests
  • Guests liked this hotel's proximity to the 401
  • Clean, comfortable rooms, according to guests
  • Some guests enjoyed meals on site
  • Families enjoyed being near the Toronto zoo
  • Guests with children enjoyed the waterslide and pool at the hotel
Cons
  • Some guests had issues with noisy guests in the hallways and in adjacent rooms
  • Parking is $18 per night
  • Some guests felt the restaurant prices were expensive
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
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Editor's Analysis
Updated Jan 17, 2015
Overview
Located a 2-minute drive from the 401 and a 23-minute drive from downtown Toronto, this hotel is popular with guests who want swift, easy access to the highway, and who want to stay outside of the downtown Toronto core.

All of the 371 rooms at this hotel have free Wi-Fi, a flat-screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or double beds) or more spacious suites (king bed, two flat-screen TVs and a mini-fridge). Pets are permitted for $35/stay.

Guests can dine on site at Sagano Restaurant (serving lunch and dinner daily) or Whitesides Terrace Grill (serving breakfast, lunch and dinner daily). Guests seeking a drink or lighter fare can visit T.W.'s bar. There are also some additional dining options within a 5-minute drive from the hotel. On-site parking is available for $18/day. On-site amenities include an indoor pool with a waterslide, a hot tub, a sauna and a gym.

The Scarborough city centre is about a 6-minute drive away. There are a number of attractions nearby this hotel. The Ontario Science Centre is an 11-minute drive away, while the Toronto Zoo is a 17-minute drive away. Air travellers should budget for about a 25-minute drive to cover the 30 km between the hotel and Pearson International Airport (YYZ). (All distances and travel time estimates: Google Maps)
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The Good
The bulk of reviews used for this analysis were positive, and guests were really pleased with the hotel's customer service and location.

Guests received good service from staff who were helpful and eager to please. Staff routinely went the extra mile to make sure that guests were comfortable and happy, and were swift to respond to special requests or address guest problems. Staff members were mentioned by name and thanked by guests for their personable service.

Guests liked this hotel's proximity to the 401 and said that it was easy to locate. Guests also felt that the hotel was within a reasonable distance from Pearson International Airport and to downtown Toronto (23 minutes).

Rooms were clean and comfortable, according to guests. They also felt that the rooms were spacious enough to adequately suit their needs.

There were a number of comments from guests who enjoyed the pool area, saying that it was cleaned and well cared for. The pool was a decent size, and guests liked the waterslide.

There were some additional comments from guests who liked the food in the on-site restaurant.
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The Bad
While most of the reviews used for this analysis were positive, there were some common complaints, including issues with noise.

Noise disturbances were a real problem for a number of guests who complained about noise coming from other guests in the hallways (often in the late evening and early morning hours) and from guests in other rooms.

A number of guests felt that the food in the on-site restaurant was too expensive, particularly the breakfast.

While a number of guests enjoyed the pool area, there were some guests who felt that the hours of operation for the pool and the waterslide (hours vary) were restrictive.

There were some additional comments from guests who thought the parking fee of $12/night was excessive.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #3 out of 11 Scarborough hotels, based on 177 reviews.

Booking.com guest reviewers rated this hotel 8.1 out of 10, or "very good", based on 40 reviews.

Expedia.ca guest reviewers rated this hotel 4.2 out of 5, based on 169 reviews. 89% of guests would recommend this hotel.

Confirmed with a front desk agent: Wi-Fi and parking (call date: October 31, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.7
Good

Rated 7.7/10 based on 995 reviews

Ranked #69 out of 142 hotels in Toronto

995
Map Marker Delta Toronto East
2035 Kennedy Road, Toronto, ON