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Crowne Plaza Toronto Airport

Crowne Plaza Toronto Airport is a 4 star hotel in Toronto, Ontario, Canada 33 Carlson Court, Toronto, ON, Canada
Estimated Price
$103
CAD
Photo 1 - Crowne Plaza Toronto Airport, 33 Carlson Court, Toronto, ON, Canada Show All Photos
Clean rooms, comfortable beds, a free airport shuttle, and located near YYZ
Pros 
  • Numerous guests liked the hotel's close proximity to YYZ
  • Many guests also liked being close to major highways
  • Guest rooms were frequently described as clean
  • Many guests thought that their beds were comfortable
  • Free Internet, free local calls, and a free airport shuttle
Cons 
  • Several guests thought that their rooms were small
  • Occasionally guests complained about noise at the hotel
  • Some guests felt as though the property was aging a little
  • Breakfast and parking both cost extra

Other Hotels in the Area
Residence Inn Toronto Airport (0.3 km)
Sheraton Toronto Airport Hotel & Conference Centre (0.4 km)
Sandman Signature Hotel Toronto Airport (0.5 km)
DoubleTree by Hilton Toronto Airport (0.5 km)
Radisson Suite Hotel Toronto Airport (0.6 km)
Holiday Inn Toronto Airport East (0.9 km)
Courtyard Toronto Airport (1.0 km)
Toronto Airport Marriott Hotel (1.0 km)
Hotel Carlingview Toronto Airport (1.0 km)
Travelodge Hotel Toronto Airport (1.0 km)
Quality Suites Toronto Airport (1.1 km)
Days Hotel and Conference Centre Toronto Airport (1.1 km)

This Hotel is in...
Etobicoke

This Hotel is Near...
Downsview Park (9.7 km)
Humber College (11.5 km)
Pearson Convention Centre (7.8 km)
The International Centre (4.8 km)
Toronto Airport (2.6 km)
Toronto Congress Centre (0.5 km)
University of Toronto Mississauga (16.9 km)
Wild Water Kingdom (7.5 km)
Woodbine Racetrack (3.2 km)
York University Toronto (11.9 km)

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Editor's Analysis
Updated on Mar 23, 2012
Overview
The Crowne Plaza Airport hotel is located at the end of Carlson Court, a cul-de-sac street just to the north of Dixon Road and east of Atwell Drive in Toronto, Ontario.

Facilities at the pet friendly hotel ($30/day) include a 24-hour free airport shuttle, guest parking ($14/day), meeting space, and a business centre. Leisure facilities include a 24-hour fitness centre, a sauna, a whirlpool, and an indoor pool. There is also a restaurant at the hotel that offers 24-hour room service (breakfast extra).

The twelve story hotel has 489 guest rooms and common amenities include free Internet access, a work desk, cable television, air conditioning, a coffee maker, an iron, an ironing board, and free local calls. Rooms/suites at the hotel commonly have two double beds, one queen bed, or one king.

Check in time at the hotel is at 3pm and check out time is at noon.

The hotel is just 2.5km to the east of the Toronto Pearson International Airport (YYZ) and downtown Toronto is about 24.9km away (distances - Google Maps).
The Good
Guests that stayed at the Crowne Plaza Airport hotel in Toronto generally enjoyed their stay. Several guests were satisfied with the location of the hotel while others thought highly of the guest rooms.

Guests that liked the hotel's location typically indicated that they were happy to be near the airport. These guests either had a flight to catch or they were coming in on one and being near the Toronto Pearson International Airport was convenient for them. Many guests also mentioned that they liked the hotel's free airport shuttle and one guest called it "very convenient."

Some guests that indicated that they liked the hotel's location said that it was because of the close proximity to the 401 and other highways in the area. Many guests also said that they found restaurants in the area near to the hotel.

The guest rooms received some mixed opinions however in terms of cleanliness and comfort guests seemed quite happy. Numerous guests called the hotel clean and there were very few reviewers that said the opposite. The rooms were also considered comfortable and many guests mentioned their beds. 

Occasionally a guest said that his/her room was "nice" or "nicely decorated."

The Bad
Guests that did not totally enjoy their stay at this hotel had an array of concerns. 

The guest rooms, though well-liked by many, generated several complaints due to their sizes. Many guests felt as if the rooms were small and one adamant reviewer said that his/her room was "the smallest room (he/she) (had) ever stayed in." 

There were occasional noise concerns at this hotel due to the property's proximity to the airport. Some guests complained about the noise of airplanes and one guest, for example, said that "it sounded as if the planes were going to land in (his/her) room."

Some guests felt as if the hotel was showing signs of aging. Multiple guests felt like the hotel needed refurbishing and a couple guests mentioned that the bath tubs were peeling. Occasionally guests complained about low water pressure at the property and one guest claimed that it was so low that "you could barely shower."

The breakfast at the hotel also generated some complaints as some guests felt that it was poor quality.

Lastly, the hotel staff received inconsistent reviews. While many guests thought well of their service there was a significant contingent of patrons who had differing experiences.
Priceline.com guest ratings averaged to 7.4 points out of 10 and the site had 28 reviews.

Booking.com guest ratings averaged to 8.0 points out of 10 and the site had 33 reviews.

Hotels.com guest ratings averaged to 4.1 points out 5 and the site had 47 reviews.

Orbitz.com guest ratings averaged to 3.4 points out of 5 and the site had 14 reviews.

Hotel Front Desk Agent: free wireless in every room, breakfast costs extra but is served at the hotel.
Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

7.5
Good

#81 out of 140
Guest Rating Explained
Rating: 7.5 / 10 Details

No. of guest reviews: 593
Guest Recommended: Yes
Guest Ranking Explained

Crowne Plaza Toronto Airport is #81 out of 140 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Susan h from Big Rapids, MI US rated Crowne Plaza Toronto Airport 8 out of 10 on August 10, 2013 Verified Guest Hotel Review

"Good location."
"Hotel is conveniently located to our family in Etobicoke. Reasonably priced for our needs."
Hotel review by guest is Positive
Verified Guest from Ridgetown, ON CA rated Crowne Plaza Toronto Airport 7 out of 10 on November 23, 2011 Verified Guest Hotel Review

"Easy to find and was clean"
"The only thing that i cannot understand is why the chair is on the same wall as the tv set. i picked it up and moved it so i could watch the tv. Not all people enjoy watching the tv from the bed. If watching from the bed the tv should be positioned higher on the wall. otherwise, very good stay. Been coming here for around 10+ years."
Hotel review by guest is Positive
Alicia from New York, CA rated Crowne Plaza Toronto Airport 8 out of 10 on January 01, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from London, ON CA rated Crowne Plaza Toronto Airport 10 out of 10 on July 04, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Allan from Timmins, ON CA rated Crowne Plaza Toronto Airport 9 out of 10 on May 02, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Anthony from Spencerville, ON CA rated Crowne Plaza Toronto Airport 7 out of 10 on April 18, 2010 Verified Guest Hotel Review

"Nice visit!!"
"All in all it was a plesant stay! Resturants are very close! You could choose Jack Astors and Tony Romas for dinner. Along with Perkin's for breakfast all within walking distance! Highway 401 and 400 are very close and easy to get to! As well, it is very close to the Airport! Hope you like the sound of jet engines!!"
Show older reviews
Hotel review by guest is Negative
Verified Guest from Saint Johns, NF CA rated Crowne Plaza Toronto Airport 4 out of 10 on September 18, 2006 Verified Guest Hotel Review

"The night we got in they sent us to a room that hadn't been cleaned. They said they had a free shuttle service to downtown and the airport. Turned out it was only to the airport for $6.00 each way per person. Had to haggle with manager about this and with staff several times. Turns out it was a service that had been discontinued two weeks before. This service was why we choose the hotel however. In the end we got the ride except when they got times mixed up to pick us up and we ended up traveling two and half hours from downtown at night to get back to the hotel. Nothing else absolutely terrible, but not offering anything particularly special."
Hotel review by guest is Positive
Reese from Dartmouth, NS CA rated Crowne Plaza Toronto Airport 9 out of 10 on September 03, 2006 Verified Guest Hotel Review

"This property was very comfortable and clean. The only negative I would have to say was that the floor that we stayed on was on which was the 11th floor had not yet been renovated compared to the other floors. Slight problem with the shower faucet as it leaked when the water was turned on. But overall the property was very good value with a pool & fitness area also a very nice restaurant."
Hotel review by guest is Positive
Louise from Mountain, ON CA rated Crowne Plaza Toronto Airport 9 out of 10 on February 14, 2004 Verified Guest Hotel Review

"The walk in shower is convenient for everyone- disabled or not. My husband and I noted that the water in the sink splashed out a lot and it was not easy to get a basin full of water with that wheel chair accessable sink."
Hotel review by guest is Positive
Sarah from Cheltenham, GB rated Crowne Plaza Toronto Airport 7 out of 10 on November 23, 2003 Verified Guest Hotel Review

"There was building work going on and so the water was off during the afternoons and also the pool was closed. The main entrance wasn't up and running so it will be greatly improved when that is all finished."
Hotel review by guest is Positive
Verified Guest from Goodlettsville, TN UZ rated Crowne Plaza Toronto Airport 8 out of 10 on November 07, 2003 Verified Guest Hotel Review

Hotel Address: 33 Carlson Court, Toronto, ON, Canada

Overview & Amenities


Crowne Plaza Toronto Airport

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Banquet Facilities
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • CD Player
  • Laundry service
  • Shops
  • Golf Course (nearby)
  • Billiards
  • Photocopier
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Cots
  • Coffee Shop/Cafeteria
  • Executive Floor
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

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Other Hotels
in Ontario by Crowne Plaza

Crowne Plaza Hotel Hamilton (85.4 km)
Crowne Plaza Niagara Falls - Fallsview (125.3 km)

Nearby Cities
Vaughan (18.3 km)
Markham (19.4 km)
Mississauga (21.6 km)
Richmond Hill (23.5 km)
Brampton (25.3 km)

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