OverviewThe Courtyard by Marriott Toronto Airport is located on the east side of Carlingview Drive just to the south of Dixon Road in Toronto, Ontario. The Toronto Pearson International Airport (YYZ) is less than 2km from the hotel while the Royal Woodbine Golf Club is just to the east of the property (driving distance - Google Maps). Nearby highways include both Highway 427 and Highway 401.
Facilities at the non-pet friendly hotel include on-site laundry, a restaurant (breakfast costs extra), an indoor swimming pool, a fitness room, dry cleaning, meeting space, and on-site parking ($12 per day). The eight story property has 168 smoke free guest rooms that include complimentary wireless high speed Internet access, desks, ergonomic chairs, air conditioning, cable television, in room coffee, irons, and ironing boards.
Bedding options at the hotel are either two queens or one king and a sofa bed. Standard guest rooms are approximately 320 square feet in size and larger guest rooms are about 360 square feet in size.
Check in time at this property is at 3pm while check out time is at noon.
The GoodGuests who stayed at the Courtyard by Marriott Toronto Airport had mixed reviews of the property. The hotel's main strength appeared to be its close proximity to the Toronto International airport.
Numerous guests who stayed at this hotel mentioned that they were either departing on a flight or that they had just arrived on one. These guests seemed to like that the hotel was close to YYZ and many of them benefited from the hotel's complimentary airport shuttle. Some guests also liked the hotel's location because they found a good selection of restaurants in the area.
Many other perspectives on the hotel were quite inconsistent especially in regard to the hotel's staff, the noise at the property, and the room quality. On the positive side, many guests enjoyed their interactions with staff as the employees were often called "friendly" and/or "helpful." Some guests indicated that they had a quiet stay and a couple guests specifically said that the airplanes did not bother them. Many guests also liked their rooms which were often called spacious and/or clean.
Occasionally a guest was happy about the hotel's facilities and a couple guests implied that they liked the hotel's pool.
The Bad
Guests that did not entirely enjoy their stay varied on what they did not like.
A common complaint at the hotel had to do with the value that guests felt that they received for the prices they paid. Some guests were disappointed that breakfast was not included in their room rates and there were also many guests who were unhappy about paying for parking.
While many guests appreciated the shuttle service there were some that experienced long wait times. A couple guests mentioned that their pickup waiting times were more than 30 minutes and another guest said he "sat in the lobby for quite awhile waiting for the shuttle."
Occasionally guests had problems with noise at the property and, contrary to the experiences of others, they blamed the planes that "passed immediately above the hotel." The staff also received some inconsistent reviews as occasionally a guest called a staff member "rude."
Multiple guests complained about a poor Wifi connection that either did not work or only worked slowly. Some guests also said that their beds were "hard and uncomfortable" and other guests implied that their rooms were not up to their expectations.
Reviews of this hotel were not consistently good or bad and perhaps luck affected whether or not guests enjoyed their stay. There were several guests who indicated that they either would not be returning to this hotel or that they would not be recommending it.
TripAdvisor.com ranked the hotel 61st of 120 hotels in Toronto and the site had 58 reviews.
Priceline.com guest ratings averaged to 8.0 points out of 10 and the hotel ranked 8th of 26 properties in Etobicoke.
Hotels.com guest ratings averaged to 4.2 points out of 5 and the site had 23 reviews.
Booking.com guest ratings averaged to 8.0 points out of 10 and the site had 7 reviews.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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