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Courtyard Toronto Airport

Courtyard Toronto Airport is a 3 star hotel in Toronto, Ontario, Canada 231 Carlingview Drive, Toronto, ON, Canada
Estimated Price
$132
CAD
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Guest Reviews
Amenities
Booking Information

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in Toronto by Courtyard
Courtyard by Marriott Toronto Downtown (27.4 km)

Comfy, clean rooms with mini-fridge & microwave, indoor pool & hot tub, on-site dining

Pros
  • Free Wi-Fi, free airport shuttle
  • Numerous guests praised the hotel's proximity to the airport (4 minutes) and restaurants
  • Many lodgers were pleased with the level of customer service they received
  • The hotel's rooms were found to be clean and spacious
  • Many guests were pleased with the provided airport shuttle service
  • Many guests thought the hotel provided good value
Cons
  • Parking fee of $12 per day
  • No on-site lunch service
  • A few reviewers thought the rooms needed updates

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Editor's Analysis
Updated on Jul 17, 2014
Overview
Located about a 1-minute drive from the nearest Highway 427 on-ramp and a 4-minute drive from Toronto Pearson International Airport (YYZ), Courtyard Toronto Airport is suitable for car or air travellers who prefer a hotel with on-site dining, a free airport shuttle and easy highway access.

Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board and a hair dryer. Rooms with wired Internet and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms. Pets are not permitted.

Hotel amenities include an indoor pool and hot tub, fitness facilities, three meeting rooms, a 24-hour business centre, a 24-hour convenience store and guest laundry. On-site dining is available at Bistro restaurant, which serves breakfast and dinner daily. Room service is not provided.

A free round-trip airport shuttle (running every 25 minutes to and from the airport, between 4 am and 2 am) is also available. Parking is an additional $12 per day.

Toronto Congress Centre is roughly a 3-minute drive away, while Woodbine Centre offers shopping 8 minutes away by car. Downtown Toronto is about a 30-minute drive from the hotel and Woodbine Racetrack is a 9-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, June 3, 2014

The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff, rooms and airport shuttle.

Many guests praised the hotel's location. They described it as easily accessible and close to the airport, restaurants, highway access, a gas station, downtown Toronto, Toronto Congress Centre and the International Centre. 

Numerous reviewers were pleased with the level of customer service they received. They characterized the staff as friendly, accommodating and efficient at check-in.

The hotel's accommodations were enjoyed by several lodgers. They found their rooms to be clean, spacious, updated, quiet, well maintained and well equipped, with comfortable beds. A few travellers had complaints about their lodgings, however (see below).

Several patrons complimented the hotel's airport shuttle service. They described it as fast and convenient, with helpful drivers. 

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints that surfaced with some regularity.

Although several travellers were pleased with their clean and spacious rooms, a few reviewers said that the rooms could use an update.

A few reviewers were disappointed to discover that the hotel charged an additional parking fee ($12 per day).

A few guests said their beds were uncomfortably hard.
Expedia.ca guest reviews rated the hotel 4.1 out of 5 with a 96% recommendation rate from 190 reviews.

TripAdvisor.com guest reviews ranked the hotel #76 of 142 Toronto hotels with an average rating of 4 out of 5 from 129 reviews.

Booking.com guest reviews rated the hotel 8.4 out of 10 from 48 reviews.

The author corresponded with the hotel on June 3, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
8.0
Very Good
Guest Rating Explained
Rating: 8.0 / 10 Details

No. of guest reviews: 74
Guest Recommended: Yes
Guest Ranking Explained

Courtyard Toronto Airport is #52 out of 141 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Thanh from Aurora, CO US rated Courtyard Toronto Airport 8 out of 10 on June 13, 2010 Verified Guest Hotel Review

"Airplane noise is bad"
Show older reviews
Hotel review by guest is Positive
Donald from Markham, ON CA rated Courtyard Toronto Airport 8 out of 10 on November 06, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Lloyd from Goderich, ON CA rated Courtyard Toronto Airport 9 out of 10 on August 07, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Jillian from Merritt, BC CA rated Courtyard Toronto Airport 9 out of 10 on February 18, 2006 Verified Guest Hotel Review

"I was really impressed with amenities, the great location for the airport as well as the included free shuttle service that was very quick with service and a major factor I considered when choosing a hotel. I not only got great shuttle service but I was impressed by the hotel as well. There seemed to be a bit of difficulty getting the van at the scheduled departure time in the morning due to communication difficulties between the driver and the purser at the front desk."
Hotel review by guest is Positive
George from Des Plaines, IL US rated Courtyard Toronto Airport 7 out of 10 on July 17, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from La Grange, IL US rated Courtyard Toronto Airport 5 out of 10 on June 19, 2005 Verified Guest Hotel Review

"I didn't like customer service at all. Front desk was disapointing to me. There are too many hidden charges. Not very hospitable."
Hotel review by guest is Positive
Verified Guest from Independence, OH US rated Courtyard Toronto Airport 9 out of 10 on May 16, 2005 Verified Guest Hotel Review

"It was a positive experience."
Hotel review by guest is Positive
Jeff from Chatham, ON CA rated Courtyard Toronto Airport 8 out of 10 on February 13, 2005 Verified Guest Hotel Review

"Very clean hotel. Staff very friendly and helpful. Would definitely stay again as it is a great location to Airport. Was a great start to our wedding/vacation in Jamaica."
Hotel review by guest is Positive
Bruno from La Prairie, QC CA rated Courtyard Toronto Airport 8 out of 10 on November 07, 2004 Verified Guest Hotel Review

"No minibar in the room. No pay per view movies. $8.00/day for parking is preposterous. No food services after breakfast. Although, there was a bar and that the front desk person told us that it was open until midnight, it was closed for the duration of our stay. The candy machines were in the hallway adjoining to the gym and was not accessible after 23h00. Even though the breakfast was excellent, the coffee was cold every morning we were there. The staff was polite and helpful but one person under training (the one that checked us in) was very very slow and didn't seem to know what to do at times. The room, pool and gym facilities were excellent."
Hotel review by guest is Positive
Hanna from Kanata, ON CA rated Courtyard Toronto Airport 8 out of 10 on December 13, 2003 Verified Guest Hotel Review
Hotel review by guest is Positive
Nathalie from Ottawa, ON CA rated Courtyard Toronto Airport 8 out of 10 on November 22, 2003 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Casino
  • Desk
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Grab bars in bathroom
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Ice Machine
  • Vending Machines

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8.0
Very Good

#52 out of 141 hotels in Toronto city based on 74 guest reviews

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