Comfy, clean rooms with mini-fridge & microwave, indoor pool & hot tub, on-site dining
- Free Wi-Fi, free airport shuttle
- Numerous guests praised the hotel's proximity to the airport (4 minutes) and restaurants
- Many lodgers were pleased with the level of customer service they received
- The hotel's rooms were found to be clean and spacious
- Many guests were pleased with the provided airport shuttle service
- Many guests thought the hotel provided good value
- Parking fee of $12 per day
- No on-site lunch service
- A few reviewers thought the rooms needed updates
Updated Jul 17, 2014
All property details verified by a front desk agent, June 3, 2014
A few reviewers were disappointed to discover that the hotel charged an additional parking fee ($12 per day).
A few guests said their beds were uncomfortably hard.
TripAdvisor.com guest reviews ranked the hotel #76 of 142 Toronto hotels with an average rating of 4 out of 5 from 129 reviews.
Booking.com guest reviews rated the hotel 8.4 out of 10 from 48 reviews.
The author corresponded with the hotel on June 3, 2014 to verify some information.
8 out of 10 | Thanh stayed June 13, 2010
"Airplane noise is bad"
9 out of 10 | Jillian stayed February 18, 2006
"I was really impressed with amenities, the great location for the airport as well as the included free shuttle service that was very quick with service and a major factor I considered when choosing a hotel. I not only got great shuttle service but I was impressed by the hotel as well. There seemed to be a bit of difficulty getting the van at the scheduled departure time in the morning due to communication difficulties between the driver and the purser at the front desk."
5 out of 10 | Verified Guest stayed June 19, 2005
"I didn't like customer service at all. Front desk was disapointing to me. There are too many hidden charges. Not very hospitable."
9 out of 10 | Verified Guest stayed May 16, 2005
"It was a positive experience."
8 out of 10 | Jeff stayed February 13, 2005
"Very clean hotel. Staff very friendly and helpful. Would definitely stay again as it is a great location to Airport. Was a great start to our wedding/vacation in Jamaica."
8 out of 10 | Bruno stayed November 07, 2004
"No minibar in the room. No pay per view movies. $8.00/day for parking is preposterous. No food services after breakfast. Although, there was a bar and that the front desk person told us that it was open until midnight, it was closed for the duration of our stay. The candy machines were in the hallway adjoining to the gym and was not accessible after 23h00. Even though the breakfast was excellent, the coffee was cold every morning we were there. The staff was polite and helpful but one person under training (the one that checked us in) was very very slow and didn't seem to know what to do at times. The room, pool and gym facilities were excellent."