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Guest Reviews
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7.3
Good
#48 out of 72
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Guest Rating Explained
Rating: 7.3 / 10
| Hotel Rating Breakdown |
| Amenities: |
7.5 |
| Cleanliness: |
7.4 |
| Location: |
7.5 |
| Comfort: |
7.3 |
| Service: |
7.3 |
| Value: |
7.0 |
Details
No. of guest ratings: 40
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #48 out of 72 hotels in Toronto ranked by guests.
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Duncan from Inverness, GB stayed on September 30, 2006
"All the staff we had contact with where friendly and attentive except ONE who didn't seem at all interested in customers and appeared to find his job a bit of a chore!!!"
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Anonymous guest from Wellington, ON CA stayed on July 23, 2006
"Because of the location of the hotel, there were many transients in the area. They were asking for money and cigarettes from the patrons of the patio restaurant.
The restaurant was scruffy, like the area."
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Deborah from Manchester, GB stayed on July 20, 2006
"very average hotel - breakfast disappointing - first concierge almost useless but second very helpful
car to airport was excellent"
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Susan from Gravenhurst, ON CA stayed on July 15, 2006
"Yes the young man on the front desk WIlliam went the extra mile for us and was a very good help. He has a good sense of humour and we even enjoyed the check in. I would recommmend this hotel to anyone staying in Toronto.The rates were great and the service even better. Me and my friends will definitely be back!
Sue Penwarden"
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Valerie from Frant, GB stayed on July 01, 2006
"It was pleasant and the staff we met on checking in and out were very attentive to our needs."
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Lori from St. Albert, AB CA stayed on May 31, 2006
"Although I called to confirm that I was booking a two-room suite, when we arrived we found out it was only a one-room suite. Luckily they weren't busy and upgraded us to two rooms free of charge. Our room had a minifridge, a microwave and a two element stove top, but it lacked pots and cooking utensils to make use of these amenities. We were surprised that parking cost $19/day, this is expensive! The pool was good, the concierge helpful, the playpen for our one year old a much needed bonus. The complimentary breakfast was extensive and quite good, including sausages and boiled eggs, a variety of cereals and coffee, muffins, toast, english muffins, waffles and some fruit. We were close enough to walk to the places we wanted to see and the restaurant downstairs, Casey's, had good food at good prices. The only real disappointment was that the prices on the website were in American dollars, and the mix-up with which room we were booking. It would have been extremely inconvenient if we were not able to get a two-room suite. I would recommend this hotel to anyone who wants a clean, comfortable place downtown."
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Anonymous guest from Stittville, NY US stayed on May 29, 2006
"It was alittle crowded for 6 of us. I had searched for a suite for 6, the comfirmation was for 4, and the hotel had us at 2. The sofa sleeper was not in very good shape. We ended up taking the mattress off the frame. The location was convienient."
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Tom from East Windsor, NJ US stayed on May 07, 2006
"The room we stayed in was a disappointment. It was very small with no where to sit except for the bed. As for watching TV, you couldn't. The tv was in a cabinet on a side wall next to the bed. You could hardly see it from the bed. I know we were there to sightsee, but during some down time, watching some tv is always a way to catch up on the world, particularly right before retiring for the night."
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Anonymous guest from Athens, GA US stayed on October 30, 2005
"This is not a hotel for everybody in the sense that it does not seem geared toward the wealthy. I enjoyed sharing the breakfast room with many foreigners and families. Furthermore it is not right in an area filled with shops or restaurants but these really are in walking distance. I was pleasantly surprised with the quality of the bed and the bathroom - these were clean and modern. The hallways were less well kept up and did not seem to be vacuumed daily. Also there is no shuttle to the airport as advertised and the taxi ride is pretty expensive. The gym and swimming pool were clean and uncrowded."
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Yanet from Edmonton, AB CA stayed on September 26, 2005
"I never had much time to really check the hotel and sorrounding areas but the room was clean and I like it because it was close to the Eaton shopping centre. But I enjoyed my stay"
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Sally from No Conway, NH US stayed on September 24, 2005
"Great continental breakfast. Nice pool."
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Anonymous guest from Elliot Lake, ON CA stayed on September 24, 2005
"Reserved a non-smoking room, but was unable to get one. The smoking room smell terrible."
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Anonymous guest from New Waterford, NS CA stayed on September 15, 2005
"I'd return to this hotel any time I'm in Toronto. Excellent place."
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Lisa from New York, NY US stayed on September 02, 2005
"The hotel did not deserve a three star rating. There was gum smushed into the rug. The sheets and pillows were very rough and uncomfortable. The first night we were there the hotel fire alarm went off three times during the night and the front desk did not respond favorabily. There were also people begging outside of the hotel and eventhough they had guards outside they did not move them away. The hotel was also too far from the main attractions. I would not recommend this hotel at all."
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Dean from Wellington, NZ stayed on June 23, 2005
"This place is just a little bit worse for wear. The staff is very friendly and helpful but it is apparent that they spend most of their time wearily covering for the deficiencies and inadequacies of
the hotel. It should be renovated or the Comfort chain should drop it. There are much better hotels in Toronto at the same or better rates."
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Gary from Surrey, BC CA stayed on May 05, 2005
"Casey's restraunt manager told us that we could charge our drinks to the room. We went upstairs to change and came back to Casey's ordered our wine. When it came to pay for our drinks the bartender said NO. When we asked for the manager, he apologized for not knowing. Seems to me that they are attached to your building. I think you should restore your working relationship with this restraunt. Had to go up to the room to retrieve money and come back down to pay. Was slightly embarassing since we brought no $$$ with us just our room card."
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Anonymous guest from Ithaca, NY US stayed on April 17, 2005
"Excellent location for the Canon Theatre and Eaton Centre!."
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Christian from Ojai, CA US stayed on January 15, 2005
"didnt get past the front desk"
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Tara from Delhi, NY US stayed on December 05, 2004
"It was very beautiful in the lobby and the room was incredibly roomy. I can't remember the last time I was able to walk around the room without tripping over something when I went on vacation."
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Karine from Montreal, PQ CA stayed on December 03, 2004
"The pillows could be softer and breakfast could be more varied otherwise the everything else is great."
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Tammy from St Thomas, ON CA stayed on October 10, 2004
"Staff seemed unorganized especially when it came to the parking garage. No control over where anyone parks. Someone knocked on our door at 11:30pm, awakened the whole room to deliver a plate of creamers we didn't ask for. We were charged for a continental breakfast that we didn't have. It was taken off our bill but someone got a free meal by charging it to our room. There needs to be a better system for charging something to your room. The furniture was full of cigarette burns. We chose this hotel because it was rated high in a survey by past guests. I would never stay there again."
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Nancy from Hamilton, ON CA stayed on February 13, 2004
"Great value for the money!"
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Julie from Port Mcnicoll, ON CA stayed on January 18, 2004
"Very happy with our stay at this hotel. We would reccommend this hotel to anyone interested in spending a night in Toronto. We were there to celebrate a special occassion and we were given an incredible upgrade in our accomendations! Would certainly stay there again. Thank you to Comfort Suite City Centre."
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Overview & Amenities
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The Comfort Suites City Centre is centrally located only steps to Toronto's most popular shopping destinations, theatres, and other attractions. The Toronto Eaton's Centre, Yonge-Dundas Square, major theaters, and great restaurants are all within walking distance. The CN Tower, Roger's Centre, Air Canada Centre, Ontario Science Centre, and Medieval Times are a short drive away.
All spacious guestrooms have a refrigerator, microwave, wet bar, iron and ironing board, cable TV, free high-speed internet access, and voicemail. Nintendo Game Systems are available to rent.
At Comfort Suites City Centre, wake up to a complimentary hot and cold breakfast buffet every morning. The hotel also has an indoor pool and whirlpool, fitness room, games room, gift shop, laundry facilities, concierge services, free local calls, and safety deposit. Casey's Bar & Grill is an on site restaurant offering delicious fare for lunch and dinner.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
-aaa 3 diamonds -air conditioning, rm
-business center -clock radio/am-fm
-coffee maker,in-room -computer hook-up
-corridors, interior -door dead bolt
-door peepholes -elevators
-emerg lights, exits -fax machine, gst use
-free hi speed intnet -gift shop
-handicap rooms -hot tub, in-room
-ice machine -iron * ironing board
-kitchenette -laundry, guest
-meeting rooms -microwave
-newsstand -non-smoking rooms
-parking, valet svc. -parking,car, indoor
-phone lines,multiple -phone, touch-tone
-pool,indoor,heated -private bath
-refrigerator -restaurant
-safe deposit box -sprinkler sys, fire
-tv, remote control -voice mail
-whirlpl, in-bath -wireless internet.
Attraction Info
Dining Info
Recreation Info
-exercise room -health club/spa
-nintendo game system -tv movies - free
-tv movies - pay/view
Room Type Descriptions
N1q 1 queen bed/no smoking/not a suite
B1q 1 queen bed/not a suite/free hi-speed internet access
C1k suite/king bed/1 room suite/partial room divider
B1k suite/king bed/1 bedroom suite/living room
A1k suite/king bed/1 bedroom suite
N1k suite/king bed/no smoking/1 room suite
N2k suite/king bed/queen bed/no smoking/2 bedroom suite
N2q suite/queen bed/no smoking/1 room suite
A1q suite/queen bed/1 bedroom suite/living room
A2q suite/queen bed/1 room suite/partial room divider
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Booking Information
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The hotel you have selected -- Comfort Suites City Centre -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Comfort Suites City Centre through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Comfort Suites City Centre computer reservation system in Toronto, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Comfort Suites City Centre. For your comfort and peace of mind, you may even.
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