The Comfort Inn Downsview is located on the west side of Norfinch Drive, a short service road that runs parallel to the 400 Highway in Toronto between Steeles Avenue West and Finch Avenue West.
Facilities at this hotel include free parking, a business centre, and guest laundry. The hotel does not have a restaurant but the property serves free deluxe continental breakfast daily.
The two-story hotel (no elevator) has 144 guest rooms (some smoking rooms) and amenities include free wireless Internet (entire hotel), free coffee/tea, free weekday newspaper, and free local calls. Additionally rooms include air conditioning, heat, desks, televisions with cable, coffee makers, and hair dryers. Refrigerators and microwaves are available at the hotel however they are on a request basis and subject to availability ($10 per night plus tax).
The hotel is about 3.6km from York University and Canada's Wonderland is about 12.4km away. The Toronto Pearson International Airport is 15.2km from the hotel while the CN Tower is roughly 23.8km away (distances - Google Maps).
Check in time is at 2pm while check out time is at 11am.
Verified with a Front Desk Agent: hotel has free wireless Internet in lobby and guest rooms, smoking rooms, check in time is 2pm, and fridges/microwaves cost $10 per night plus tax.
Guests that stayed at this hotel had mixed feelings about the property. The guests that liked the hotel or aspects of it typically wrote positive reviews for the prices they paid, the location of the hotel, and its guest rooms.
Numerous guests thought that this hotel was a good pick for value. The rates were consistently called "reasonable," "good," or even "excellent." Some guests who did not really like the hotel still indicated that the price helped redeem the property. One guest, for example, said the "amenities (were) basic...but it was good value for the buck."
Guests that liked the location of the hotel mentioned a few different reasons. Some guests liked that there were options for shopping nearby while others mentioned that highways were close to the hotel (ie. highways 400 and/or 401). Occasionally guests mentioned that the hotel's location was good for visiting Canada's Wonderland.
The rooms at the hotel received some mixed reviews. Some guests mentioned that their rooms were spacious and occasionally a guest expressed an appreciation with having a fridge and/or microwave. Multiple guests indicated that they thought their beds were comfortable.
Guests that did not like this hotel constituted a fair number of reviewers and most complaints focused on the condition of the hotel or a lack of room cleanliness.
Several guests felt as though the hotel needed updating and the critical remarks covered several areas of the property. One guest felt that the carpets were "in pretty bad shape," another guest said "bathroom parts were very worn," while others just felt that the building was "older" or "in need of renovations."
Many guests felt that the hotel was dirty and the bathrooms often received complaints. One guest said that "there was mold on the bathtub grouting" and another said the "bathroom floors and tub had smudges and stains."
There were some complaints about the hotel that were more peripheral. For example, some guests were disappointed that the property did not have an elevator. A couple guests felt as though the location was unsafe or "seedy." Lastly, multiple guests had trouble with the Internet connection which was described as slow or "out of order."
guest ratings averaged to 3.6 points out of 5 and 74% of guests recommended the property.
Booking.com guest ratings averaged to 7.3 points out of 10 and the site had 31 reviews.
Priceline.com guest ratings averaged to 6.2 points out of 10 and the hotel ranked 7th of 13 North York properties.
Front Desk Agent: hotel has free wireless Internet in the lobby and guest rooms, smoking rooms, check in time is 2pm, and fridges/microwaves cost $10 per night plus tax.