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Comfort Inn Toronto City Centre

7.0 | Good
MAP CALL

Older downtown Toronto hotel with well-liked location near subway and amenities 

Pros
  • Free Wi-Fi, free breakfast and free newspapers
  • Many guests found the location convenient for exploring the area on foot or by public transit
  • Several reviewers described their rooms as clean and comfortable
  • Several guests found the beds comfortable
  • A couple of reviewers thought that the room rates were reasonable
Cons
  • No on-site parking
  • Several guests found the rooms small
  • A few reviewers complained that the elevator was small and slow
  • A few guests said that the in-room climate control was not working properly
Freebies
Free Wi-Fi
Free Breakfast
Editor's Analysis
Updated Mar 18, 2015
Overview
This hotel is situated in downtown Toronto, next to Ryerson University and within a 10-minute walk of the Toronto Eaton Centre, Yonge & Dundas Square and the Ed Mirvish Theatre. This property is well located for guests looking to explore the area on foot or by public transit. The nearest streetcar stop is a 4-minute walk away, while the nearest subway station is a 9-minute walk away.

All rooms are smoke free and include free Wi-Fi, a flat screen TV, a mini-fridge, a microwave, a coffeemaker, an iron and ironing board, a hair dryer, a desk and individual climate control. Select rooms also include a sofabed and wheelchair-accessible rooms are available.

This hotel does not have on-site parking, but there is an off-site facility about 3 minutes away on foot that charges $20 per day. Pets under 10 lbs are permitted in select rooms for an additional fee of $25 per night.

A free breakfast is served from 6 am to 9 am on weekdays and from 7 am to 10 am on weekends. This hotel does not have a restaurant.

Other on-site amenities include a fitness centre, a business centre, a guest laundry facility, dry cleaning service and free newspapers.

The St. Lawrence Market is a 15-minute walk away and Nathan Phillips Square is about a 17-minute walk, while other downtown attractions, including the Metro Toronto Convention Centre, The Princess of Wales Theatre, the Royal Ontario Museum, the Rogers Centre, the CN Tower and the Air Canada Centre, are all about 15 to 20 minutes away by public transit.

The Billy Bishop Toronto City Airport (YTZ) is about 7 minutes away by car, while the Toronto Pearson International Airport (YYZ) is about a 20- to 45-minute drive away, depending on traffic. (All walking, public transit and driving time estimates: Google Maps)

Verified by a front desk agent on February 10, 2014: Free breakfast hours and parking details.
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The Good
Among the reviews used for this analysis, many guests found the hotel well located for exploring area attractions on foot or by public transit.

Several guests agreed that their rooms were clean, well appointed with modern furnishings and generally comfortable, while several reviewers specifically mentioned that the beds were comfortable.

Several reviewers complimented the staff for their friendly and helpful service, but some other guests were unhappy with the service they received (see below).

A couple of guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent, while a couple of reviewers appreciated the free breakfast.
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The Bad
There were several common concerns found for this hotel, among the reviews sourced for this editorial.

Many reviewers complained about having to park at an off-site facility and some of these reviewers thought that the parking rates were too expensive ($20 per day).

Several guests found their rooms too small, while a few guests said that the on-site elevator was small and slow. A few reviewers said that the in-room climate-control units were not working properly and that they had difficulty maintaining a comfortable in-room temperature.

While the staff were complimented by several guests, as mentioned above, a couple of reviewers found some staff members to be unfriendly and unhelpful.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.6 out of 5, with 88% of 112 guests recommending the property.

TripAdvisor.ca ranked this hotel #77 out of 141 hotels in Toronto, with an average score of 3.5 out of 5, from 60 reviews.

The author called the hotel on February 10, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.0
Good
#
100 / out of 138
hotels in Toronto

Rated 7.0/10 based on 1504 reviews

Ranked #100 out of 138 hotels in Toronto

1504
Map Marker Comfort Inn Toronto City Centre
321 Jarvis Street, Toronto, ON