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"good value"
"Excellent location for our needs. Large room comfortable beds; could use sofa chairs instead of straight chairs, which were nonetheless comfortable."
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"Would return to the Comfort Hotel Downtown"
"The location was perfect for the purpose of my trip. The staff was friendly & the room was spacious and clean."
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"If you want to sleep this is not the hotel for you!"
"It was extremely noisy. The walls are very thin between rooms and you could easily hear anything that was going on in either the hallway or the room next door. If you had noisy neighbours, which we did, it was not pleasant. When I mentioned it in the morning when I was checking out there was absolutely no comment from the attendant, no apology, no effort to make it right."
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"Insist on non-smoking room"
"This is a downtown hotel with few amenities. I chose it based on cost, free internet, and proximity to my meetings. The room itself was large and clean. The bathroom was very small, with no counter around the small sink to place toiletries. The desk was very small and too high for working comfortably on the computer. The internet connection was incredibly slow and unreliable. I specifically asked for a non-smoking room. The room itself seemed ok but the bathroom reeked of smoke - not sure if the smoke was from the bathroom or perhaps the stairwell which was directly adjacent to the bathroom... To be fair, I did not ask the hotel to move me, which I should have, as my allergies kicked in and I felt miserable the next day."
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"Bathroom was too small, and it was impossible to turn on the bathroom light without disturbing one's sleeping partner.
One of our card keys didn't work, but they replaced it with no problem.
Clerk seemed surprised that we were two men sharing a bed, which should not be a shock in the heart of Toronto's gay neighborhood."
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"I think guests should know that it's $17 to park at the hotel (if it isn't full) or about $15 to park in public parking across the street."
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"I had specifically requested a non-smoking room, but it was clear that this room had been used by smokers at some point. When I got home, my nightie smelled of smoke--I did not like this. On the other hand, the room itself was bright and clean. Samantha at the front desk was welcoming and friendly, even though she was one of the few people who had to work on the holiday--I hope she got a good rate of pay!"
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"Had requested non-smoking room. They put us in a smoking room and they promised to move us but never did - kept getting put off."
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"While the room was clean a newly decorated, it smelled musty (water problem) ... could be the old windows showing lots of condensation, but that smell leaves a person feeling like the place is run down."
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"The hotel is an older building, and could use some renovation and better lighting, but it was very clean, the people were friendly, and the price was great!"
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