OverviewLocated in between highways 407 and 401, the Comfort Hotel Airport North is popular with business and leisure travellers who require an economical layover hotel close to the airport (Pearson International Airport is 6 km from the hotel).
This hotel has 175 air-conditioned suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer, and an iron and ironing board. Standard rooms provide two queen beds, while junior suites offer one queen or king bed, a mini-fridge and a microwave.
Hotel amenities include a business centre, a fitness centre, a pool and hot tub, a meeting room, and a complimentary airport shuttle. Accessible rooms are available upon request, parking is free, and pets are not allowed.
On-site dining is offered at the Swiss Pick Restaurant, which is open daily for breakfast, lunch and dinner. Other nearby dining options include Spotlight Caribbean Restaurant (around the corner), and Jimmy The Greek, which is roughly a 4-minute walk west of the hotel.
The Quality Suites Toronto Airport is across the street from Woodbine Racetrack and Casino and 10 minutes southeast of Wild Water Kingdom. Shopping is available at Woodbine Centre and Fantasy Fair, which also houses Canada's largest indoor amusement park (roughly a 9-minute walk west), and downtown Toronto is about a 25-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, free airport shuttle, pets not allowed (call date: Nov. 7, 2012).
The GoodThe majority of reviews consulted for this analysis were positive with much praise going to the hotel's value, location, and staff.
Most guests found this hotel to be of good value; they cited reasonable prices, the inclusion of free Wi-Fi, and the free airport shuttle as contributing factors. These guests' overall experiences were also enhanced by the saltwater pool and the on-site restaurant, which was described as having good food and service.
The location of the hotel was praised by many reviewers. It was described as close to Pearson Airport (about a 9-minute drive), Woodbine Racetrack and Casino, as well as shopping and restaurants. It was also mentioned this would be a good place to stay for those without a vehicle, as there are several eating and shopping options within walking distance of the hotel.
Several patrons were pleased with the service they received at the hotel. They described the staff as pleasant, courteous and friendly. It was mentioned by one guest that the cleaning staff "went above and beyond".
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them, which included outdated decor and fixtures, and noise transfer.
Some guests found the decor to be outdated at this hotel and cited worn carpets, aged furniture and tube TVs (instead of flat screens) as examples. It was also mentioned by a few reviewers that the the ice machines were not working on their floors.
A few guests complained of noise transfer during their stay. They described their in-room air conditioning units to be noisy, and also complained of hearing airplane noise. It should be noted, however, that most guests found their rooms to be quiet, in spite of the hotel's close proximity to the airport.
Expedia.com guest reviews rated the hotel 3.9 out of 5 with an 88% recommendation rate from 173 reviews.
Booking.com guest reviews rated the hotel 8 out of 10 from 82 reviews.
TripAdvisor.com guest reviews ranked the hotel #86 out of 118 Toronto hotels from 59 reviews.
Verified with a front desk agent: Free Wi-Fi, free parking, free airport shuttle, pets not allowed (call date: Nov. 7, 2012).
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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