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"Good."
"Service was okay. Room was clean but the beds were not always. lighting in the washroom is horrible. location is perfect."
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"Great for downtown shopping!"
"The rooms are clean,but everytime I have stayed at The Bond, they are always renovating.
The staff speaks very poor English and have a difficult time communcating.
You have to repeat yourself and that gets annoying.
Some staff never smile or are really courteous.Must work on their manners to make guests feel welcome."
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"The location was very good and to a fair price!"
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"Good Location!"
"Location is very good. It take only one minute walking from Eaton center. There are lots of restraurant and bars around the hotel."
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"great hotel but poor service"
"hotel was great but the service at desk was terrible"
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"Recommended if you are young"
"The convenience location is very good.
It is sometimes noisy from other rooms."
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"Worth the price"
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"Crackheads outside the hotel. No restaurant or tuck shop. No pool or paid parking. Rooms were clean, nice view. Close to Subway and all that downtown has to offer. Front desk staff not very knowledgeable or engaging."
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"Upon arriving,the front desk staff is very slow, I was in a rush, no one in line and it took maybe 15 min, to be served.
They chatted amongst themselves,
I was paying by debit.
No one could figure outthe new debit machine.
I was there for a business meeting, at 5, and I arrived at 4, and it was now 430. I was told to run to a bank machine accross the street. That one was off serive and had to go to another. When I arrived back with te cash I had to line up again.
I missed my meeting, It was almost an hr and half check in .
I was exhausted, the room I chose wasn't acceptable. And had to move.
The greatest staff member was Zio..(the porter, he was fabulous)
Anyways..I might return, I love the reno's of the rooms, but some things were't as clean."
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"I really love what they have done with the renovations. I hope they don't increase the price. It is in a fantastic location, great service. The rooms are small but the renovated rooms are very comfortable and adequate."
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"The hotel room was very small but we didnt pay an arm and a leg for it. It was good enough because we were only there basically to sleep. It was right across the street from the Eaton Centre which was fantastic. overall our stay was good"
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"Great location, great deal...not a luxury hotel, but nice and good for vacation or business alike!"
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"The air-conitioning unit was so noisy you had a choice - listen to the unit or the television. It was too hot to leave it off."
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"My son and I were trying to decide if we were missing beverages from the room. If others had the same problem then I would say yes if not I would not base it on this information.
I spend my hotel dollars in Toronto at the Bond. I find it clean and resonably priced. I'll be back again next year."
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"There was no air conditioning the first night. The rooms were small and dingy. The rug was terrible - it trapped water and felt mildewy. I cannot believe the International AIDS Conference included it on its list of hotels. I used an online service for anotehr registration and my colleague got a far superior room in a much better hotel (Suites at One King West) for $60 less per night."
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"The single beds were rather small even for average sized adults"
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"Not Fancy, but the best location for the price that you will find in Toronto!!"
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"A shame!"
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"Hotel rate is lower than most Toronto hotels. Rooms are very small, towels are very thin. Location is very convenient. Good for people looking for budget accomodations."
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"A really friendly welcome to a first visitor to Canada. Air Canada gave us an excellent first impression of the country and the Bond Place kept that going. Well done!
Michael and Janet Ayris
Kingston Upon Thames
U.K."
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"Dear Sir,
I was brutally robbed robbed just outside the Bond Place hotel at 00.50 AM 04/09/06 when I left a taxi, and I didn't get any help from the reception staff. They seemed blas and tired. I was very disppointed. It was actually my wedding day, they knew it, and they could have helped me and showed some compassion. I request all money paied in refund, and also some smartmoney. Please contact me!
Sincerely,
Lars Arnell
lars.arnell@*****.com
Kungsgatan 9 B
SE-411 19 Gothenburg
SWEDEN
+46 31 *******"
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"This was a great hotel in a great location, ideal for the visitor who doesn't know Toronto but needs to get around independently- excellent value and friendly staff. Hotel bar could do with staying open later because people are back late from trips etc, but there is a brilliant bar across the road that shuts in the early hours."
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"Great value at the price. Well located downtown. Excellent housekeeping. If I return to Toronto I would happily stay there again."
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"rooms are a bit small, on the last night of my stay there was a fight in the hallway at 4:30 am could tell they were hotel guests but a lot of swearing going on, other then that it was a perfect stay. Only bad side is the area the hotel is in, kinda scarey to go out at night alone"
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"Hope guest room can have refrege so that guest can put some beverage in it!"
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"Stay was OK,however car was broken into while across the street overnight."
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"Extremely friendly and helpful staff! The restaurant staff were also great. The food could use a little work. One of the most important improvements would be to offer really good coffee. I know it costs more but it would make a difference... Some whole grain choices would also be good. Thanks for asking!"
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"Staying at the Bond Place Hotel was the most enjoyable experience I have ever had at a Hotel.
Everyone was friendly , curtious, and always very helpful, which was very important to me, coming to a big city like Toronto.
I want to thank everyone there for making my stay a most enjoyable and memorable experience, I look forward to staying there again in the future. I highly recommend The Bond Place Hotel"
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"Bond Place has consistently, over many years, given excellent value for the money. It's not luxurious, but it is clean and comfortable, and the service is excellent. Also, the location is marvelous for taking in the sights of the city."
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"The problem is the parking, in my opinion not to have a parking lot it is a problem.
Tnx."
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"The Hotel is well placed for a stay in Toronto. The Bar was not well signposted and was closed on Sunday which was dissappointing."
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"The hotel is more suitable for business people or families without children, but is ideal for connections to the airport and gtting around Downtown Toronto"
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"Parking charges, I believe, should be brought to your clienteles attention. When travel arrangements are considered costs are taken into account,and when the parking attendant asks for $14.00 per day and you state that we are staying at Bond Place Hotel they say they have nothing to do with the hotel,even though your name is on the front of the parking lot."
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"Smallish room. No internet access."
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"The best thing about this hotel is its relatively low price for the location it is in. It is a basic hotel, just a place to sleep. Nothing more. Cleanliness and helpfulness are adequate. People on a budget and who are not expecting any amenities could be pleased with staying here. It is near streetcars, the subway, the financial district, a large shopping center, a theatre and a variety of restaurants. If you want just a hotel room downtown to sleep in and have a shower, this would definitely be a place to consider. If you want more than that, you should consider other places."
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"Good reasonably priced down town hotel..so close to eaton centre...very secure in evening."
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"Hotel was clean, secure and comfortable. Also quiet, insulated from outside traffic noises and quiet hallways. Lobby restaurant/cafe, however, was out of a number of menu items we requested for dinner by 6:30 p.m., including all wine list. Could use a bit of work there. Half a block from Eaton Centre - great!"
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"On Saturday night at 4am there was a fire alarm. No alarm in the room, just in the hall. We were on the 18th floor. The time it took us to wake up we barely realized what was happening and then walked down the 18 floors. No one came to check the rooms to see that everyone was out. No one did a physical check on a clip board to check against their guest list to see if everyone was out. We stood outside with the other guests in the rain. The next day we were not even offered a discount, free breakfast, or any other kind of hospitality for the inconvenience. We did not feel safe nor that they wanted our business back. I have stayed there twice but next time I go to T.O. I will stay somewhere else."
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"Elevators need work. They wouldn't work for Floor number 2. Elevator nearest the reservation desk. Interesting conversation with the guy who was stuck trying to get off on floor 2 : ) Thanks for the hospitality."
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"At lower floors you can hear a lot of traffic and trams, trams, trams."
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"Still noisy ( tram ) even on 8th floor."
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"They gave us the wrong room, even tho we specified which we booked here, and then gave us a non-smoking floor after we requested smoking.
We received a wake-up call we didn't ask for, and had housekeeping about to walk in on us even tho it was b4 the time we were to leave and we had a do not disturb sign on the door.
The hotel is functional, but it leaves a little to be desired in how they run things."
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"This was a business trip, and the location could not have been better. The hotel was clean and comfortable, and the price made it an amazing bargain. Excellent value."
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"Awesome location-right off yonge street, right next to a subway station. Its a great place to stay if you plan on being out a lot and just need a room to come home to."
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"Good, clean hotel. Friendly staff. Close to ammenities. Rooms are small. Good value for the money."
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"At $12/day, parking was a bit of a problem. Had I known about this, I would not have rented a car, as it stayed in the parking lot for practically the whole time."
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"This hotel is ideally located if you want to be within walking distance of shopping, theatres, incredibly beautiful churches, and business in the downtown area. Honestly we enjoyed our stay there more than the 4 star hotel we stayed at in Niagara Falls. Bond Place is clean, comfy and the staff were very nice and helpful. I thought it was a tremendous value and would definately recommend it to others as well as stay there again myself. My sister in law is a travel agent who was unfamiliar with Bond Place and suggested a much more expensive hotel that she knew. I am glad I didn't listen to her, Bond Place was ideal."
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"Could only stay one night instead of the 2 scheduled nights (We had to fly urgently back to Europe due to the sudden loss of a parent in the family) but we enjoyed our stay and hope to come back soon at the same place. Special thanks to the kind person at the reception for his understanding and cheer up words in that particular situation.
Greetings and best Regards from Switzerland ! ^__*"
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"The best bit was the house keeping. Very friendly and polite."
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"Small but clean room in a very convenient location at a very affordable price, especially when you consider Toronto's prices almost rival Manhattan. Didn't interact w/staff except to check in/out and found them professional. Didn't patronize the hotel restaurant...too many choices outside the hotel. The hotel parking lot is not readily noticeable so we ended up parking in the public lot directly across the street...was just $3/night more but also closer to the hotel. If price and location are a factor, and as long as you don't mind a small room, I'd recommend this hotel."
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