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BEST WESTERN Primrose Hotel Toronto Downtown

BEST WESTERN Primrose Hotel Toronto Downtown is a 3 star hotel in Toronto, Ontario, Canada 111 Carlton Street, Toronto, ON, Canada
Estimated Price
$109
CAD
Photo 1 - BEST WESTERN Primrose Hotel Toronto Downtown, 111 Carlton Street, Toronto, ON, Canada Show All Photos
3-minute drive from city centre, good rates, clean/updated rooms, parking extra
Pros 
  • Free Wi-Fi
  • Numerous guests praised the hotel's central locale and proximity to attractions
  • The hotel's rooms were found to be clean and updated by many lodgers
  • Several reviewers were pleased with the hotel's affordable rates
Cons 
  • Some guests found the parking to be limited and expensive
  • Noise transfer was reported by a few lodgers

Other Hotels in the Area
Ramada Plaza Toronto (0.1 km)
Neill Wycik College Hotel Toronto (0.2 km)
Econo Lodge Inn & Suites Downtown Toronto (0.2 km)
McGill Inn B&B (0.2 km)
Comfort Inn Toronto (0.3 km)
Knights Inn Toronto Downtown (0.3 km)
Holiday Inn Toronto Downtown Centre (0.3 km)
Banting House Inn (0.4 km)
Alan Gardens Bed and Breakfast (0.4 km)
Alisa Guest Home & Suites (0.4 km)
Courtyard by Marriott Toronto Downtown (0.5 km)
A Seaton Dream B & B (0.6 km)

This Hotel is in...
Downtown Toronto

This Hotel is Near...
Air Canada Centre (2.1 km)
Art Gallery of Ontario (1.7 km)
BMO Field (4.8 km)
CN Tower (2.3 km)
Casa Loma (3.2 km)
Direct Energy Centre Toronto (4.0 km)
Downsview Park (12.4 km)
Exhibition Place Toronto (4.4 km)
High Park (7.3 km)
Hockey Hall of Fame (1.7 km)
Massey Hall (0.9 km)
Metro Toronto Convention Centre (2.2 km)
Molson Amphitheatre (4.8 km)
Mount Sinai Hospital (1.3 km)
Nathan Phillips Square (1.3 km)
North York General Hospital (11.9 km)
Ontario Place (4.6 km)
Princess Margaret Hospital (1.1 km)
Princess of Wales Theatre (2.0 km)
Ricoh Coliseum (4.4 km)
Rogers Centre (2.5 km)
Roy Thomson Hall (1.9 km)
Royal Alexandra Theatre (1.8 km)
Royal Ontario Museum (1.5 km)
Ryerson University (0.5 km)
Seneca College (14.9 km)
Sick Kids Hospital Toronto (1.1 km)
St. Joseph's Health Centre (6.4 km)
St. Lawrence Market (1.5 km)
St. Michael's Hospital (1.0 km)
Sunnybrook Health Sciences Centre (6.7 km)
Toronto City Hall (1.3 km)
Toronto East General Hospital (5.1 km)
Toronto Eaton Centre (0.9 km)
Toronto Film Festival (2.1 km)
Toronto General Hospital (1.1 km)
Toronto Island Airport (3.7 km)
Toronto Union Station (1.9 km)
Toronto Western Hospital (2.6 km)
Toronto Zoo (23.7 km)
Women's College Hospital (0.9 km)

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Editor's Analysis
Updated on Apr 6, 2014
Overview
Located about a 3-minute drive from Toronto's city centre and a 7-minute walk from College Subway Station, the Best Western Primrose Hotel Toronto Downtown is geared towards travellers who require a centrally located hotel with extended kitchen amenities, an outdoor pool and easy access to public transit.

Each of this pet- and smoke-free hotel's guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Microwaves are available upon request, as are rooms with a kitchenette and wheelchair accessibility.

Hotel amenities include a seasonal outdoor pool, a steam room, fitness facilities, meeting/banquet space, a business centre, vending machines, a Tim Hortons and Primrose Restaurant, which serves breakfast daily. Parking is an additional $23 per day.

Ryerson University is about a 10-minute walk from the hotel, while the Toronto Eaton Centre can be found 3 minutes away by car. The CN Tower is roughly a 6-minute drive away and Toronto Pearson International Airport (YYZ) is a 24-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $23/day, no pets, wheelchair accessible. (Call Date: March 24, 2014)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and rates.

Numerous reviewers praised the hotel's downtown location. They described it as easy to find and close to restaurants, shopping, public transit, museums, attractions, a movie theatre, grocery shopping, the Eaton Centre and Ryerson University.

The hotel's accommodations were enjoyed by many lodgers. They found their rooms to be clean, spacious, updated and well equipped, with fast Wi-Fi, comfortable beds and great city views. A few patrons did mention outdated bathrooms, however. In addition, a few guests complained about noise transfer (see below for more details). 

Several travellers were pleased with the hotel's rates. They described them as great, incredible, budget friendly and affordable.

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's parking and noise transfer.

Some lodgers were disappointed with the hotel's parking. They described it as tight, limited and expensive. One guest noted, "The parking lot was full when I arrived. Finding an adequate parking spot was a bit of a challenge".

A few patrons complained about noise disturbances during their stay. They reported street noise and noisy in-room air conditioning/heating, as well as noise from guests in the hallways and adjacent rooms.
Expedia.ca guest reviews rated the hotel 3.7 out of 5 with an 85% recommendation rate from 606 reviews.

TripAdvisor.com guest reviews ranked the hotel #100 of 141 Toronto hotels with an average rating of 3.5 out of 5 from 577 reviews.

Booking.com guest reviews rated the hotel 7.8 out of 10 from 431 reviews.

The author called the hotel on March 24, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews

7.3
Good

#89 out of 140
Guest Rating Explained
Rating: 7.3 / 10 Details

No. of guest reviews: 734
Guest Recommended: Yes
Guest Ranking Explained

BEST WESTERN Primrose Hotel Toronto Downtown is #89 out of 140 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Angelina from Regina, SK CA rated BEST WESTERN Primrose Hotel Toronto Downtown 7 out of 10 on August 07, 2013 Verified Guest Hotel Review

"OK"
"Although the first night on Sunday was preety noisy. Maybe they had some event... Lots of strange people in the hotel. But the room itself and beds were nice and comfortable. So I'd say the hotel is OK."
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 7 out of 10 on June 22, 2013 Verified Guest Hotel Review

"decent"
"Our stay was nice. The lonly issue was the tv as it had terible picture quality. Also I asked for a king size but got twins instead. But other than that great, check in was easy. And it was pleasant."
Hotel review by guest is Positive
Verified Guest from Roseneath, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 7 out of 10 on March 28, 2013 Verified Guest Hotel Review

"Decent hotel"
"Decent Hotel downtown. Parking not great or good value as per most in downtown metropolis'."
Hotel review by guest is Positive
Niall from Toronto, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on November 01, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Timothy from Levack, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on July 07, 2012 Verified Guest Hotel Review

"excellent choice."
"Clean, comfortable and within walking distance or quick drive to everything you need.. Hotel was quiet, the bed was beyond comfortable, everything was excellent for the price. parking is extremely tight, if you drive a truck or large suv, i wouldn't chance it.."
Hotel review by guest is Positive
Rejane from Montreal, QC CA rated BEST WESTERN Primrose Hotel Toronto Downtown 9 out of 10 on January 22, 2012 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Melrose, NY CA rated BEST WESTERN Primrose Hotel Toronto Downtown 7 out of 10 on July 09, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from North Bay, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on October 19, 2010 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Round Lake, IL US rated BEST WESTERN Primrose Hotel Toronto Downtown 2 out of 10 on April 01, 2010 Verified Guest Hotel Review

"not worth for the cost"
"Bath tub was clogged up Coffemaker was not working Parking was too tight"
Show older reviews
Hotel review by guest is Positive
Verified Guest from Ottawa, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 6 out of 10 on December 18, 2009 Verified Guest Hotel Review

"Staff are friendly. Over all, the stay was great and comfortable, with the exception that the duvet covering or linens smelled like somebody use cigarette and smoke under the bed covers. Duvet covers should be washed before putting it back."
Hotel review by guest is Positive
Terry from Cambridge, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on December 04, 2009 Verified Guest Hotel Review

"Only problem I had was not getting the wake-up call I requested"
Hotel review by guest is Negative
Verified Guest from Varennes, QC KY rated BEST WESTERN Primrose Hotel Toronto Downtown 4 out of 10 on July 27, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Fredrick from Traverse Bay, MB CA rated BEST WESTERN Primrose Hotel Toronto Downtown 9 out of 10 on July 26, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Madison, WI US rated BEST WESTERN Primrose Hotel Toronto Downtown 7 out of 10 on June 26, 2006 Verified Guest Hotel Review

"The public spaces in the hotel were very clean, however, the rooms themselves could use some work."
Hotel review by guest is Negative
Brian from Vancouver, BC CA rated BEST WESTERN Primrose Hotel Toronto Downtown 2 out of 10 on June 26, 2006 Verified Guest Hotel Review

"My bathroom had an unattended water leak all over the floor; so I switched rooms. The second room had a shower that had no water supply. Do the math."
Hotel review by guest is Negative
Bryant from St.thomas, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 2 out of 10 on June 04, 2006 Verified Guest Hotel Review

"don't make local calls. they told me they would be free. they ended up charging me for them tho. it was hooker infested . and discusting. i deserve my money back."
Hotel review by guest is Negative
Laurie from Ottawa, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 5 out of 10 on June 04, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Seattle, WA US rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on May 07, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Kirkland Lake, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 7 out of 10 on April 12, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Thunder Bay, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on March 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Watford, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on February 20, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Oshawa, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on February 05, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Robin from Windsor, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 9 out of 10 on February 01, 2006 Verified Guest Hotel Review

"The location is great, close to local transportation, the price is reasonable and service was excellent too."
Hotel review by guest is Positive
Verified Guest from North East, PA US rated BEST WESTERN Primrose Hotel Toronto Downtown 9 out of 10 on January 08, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Gene from London, GB rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on December 16, 2005 Verified Guest Hotel Review

"I enjoyed my stay but, unfortunately, landed on a day when there was a blizzard. No taxis available from the Airport and a long wait for a shuttle bus. Shuttle buses don't drop off too near you so I had a few blocks to walk, in the blizzard, with a suitcase, through built-up snow (no taxis available from the shuttle bus drop-off point). There would not have been a problem had there not been a blizzard. I must remember to come earlier in the year another time!"
Hotel review by guest is Positive
Bernice from Halifax, NS CA rated BEST WESTERN Primrose Hotel Toronto Downtown 7 out of 10 on November 19, 2005 Verified Guest Hotel Review

"ALthough I said yes to #7, it would be with certain warnings about our experience. The noice level from room to room was unacceptable. Regular conversations could be heard from the next room. We never slept for three nights because the noise from the television that was left on all night was loud and disturbing. We were not able ourselves to get the television turned down to an acceptable level as it seemed that it was fixed at one volume. There were two fire alarms while we were there and the communication about evacuation and the the return to the rooms was less than acceptable. Since we had a sick person with us we would not have in hindsight stayed on the 19th floor."
Hotel review by guest is Negative
Joao filipe from Limeira, BR rated BEST WESTERN Primrose Hotel Toronto Downtown 3 out of 10 on September 21, 2005 Verified Guest Hotel Review

"Let me see... Do not have breakfast here. There are plenty of places within a two to 3 block distance where you can pay less and certainly eat better as this meal is very poor at the hotel. Make sure that if you arrive late, after 10 p.m. that you bring your own mineral water from outside, believe it or not the vending machine has o water and the restaurant neither, I had to walk two blocks at midanight in order to get some water! Worst still, apart from the front desk people, not all, you will have difficulty getting any service out here so be prepared to be on your own. When I went to the restaurant the next day in the evening for a drink and short meeting, I asked for a mineral water and was told thay did not have it. I then hinted at the fact that I did saw a fridge with water next to the vending machine at the small souvenir shop there and the waiter actually suggested I get it!!!! If it is only a sleeping place you need suggest you try other much cheaper options as, for this price X what you get in exchange,I consider this to be one of the worst places I have ever stayed in during my 25 years of world travel and, despite the room not being bad, the price was a ridiculously high. I did see on the front desk wall a quality award from Best Western, I think from 2003. It makes me wonder which are the Best Western parameters to dish out these awards or whether the hotel got so bad during the last two years?"
Hotel review by guest is Positive
Verified Guest from Lyon, FR rated BEST WESTERN Primrose Hotel Toronto Downtown 9 out of 10 on August 22, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Oxford, GB rated BEST WESTERN Primrose Hotel Toronto Downtown 8 out of 10 on August 02, 2004 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Sudbury, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 4 out of 10 on March 14, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Kingston, ON CA rated BEST WESTERN Primrose Hotel Toronto Downtown 9 out of 10 on January 04, 2004 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Edmonton, AB CA rated BEST WESTERN Primrose Hotel Toronto Downtown 4 out of 10 on October 29, 2003 Verified Guest Hotel Review

Hotel Address: 111 Carlton Street, Toronto, ON, Canada

Overview & Amenities


BEST WESTERN Primrose Hotel Toronto Downtown

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Tour Desk
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Computer
  • Photocopier
  • Desk
  • Ballroom
  • Exhibit Space
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Grab bars in bathroom
  • Pool Outdoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out

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Nearby Cities
Vaughan (18.3 km)
Markham (19.4 km)
Mississauga (21.6 km)
Richmond Hill (23.5 km)
Brampton (25.3 km)

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