BEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto DowntownBEST WESTERN Primrose Hotel Toronto Downtown

3-minute drive from city centre, good rates, clean/updated rooms, parking extra

  • Free Wi-Fi
  • Numerous guests praised the hotel's central locale and proximity to attractions
  • The hotel's rooms were found to be clean and updated by many lodgers
  • Several reviewers were pleased with the hotel's affordable rates
  • Some guests found the parking to be limited and expensive
  • Noise transfer was reported by a few lodgers
jump to full editor's analysis (below)
Free Wi-fi
Rates & Availability
Editor's Analysis
Updated Apr 6, 2014
Located about a 3-minute drive from Toronto's city centre and a 7-minute walk from College Subway Station, the Best Western Primrose Hotel Toronto Downtown is geared towards travellers who require a centrally located hotel with extended kitchen amenities, an outdoor pool and easy access to public transit.

Each of this pet- and smoke-free hotel's guest rooms comes equipped with free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, a hair dryer and an iron and ironing board. Microwaves are available upon request, as are rooms with a kitchenette and wheelchair accessibility.

Hotel amenities include a seasonal outdoor pool, a steam room, fitness facilities, meeting/banquet space, a business centre, vending machines, a Tim Hortons and Primrose Restaurant, which serves breakfast daily. Parking is an additional $23 per day.

Ryerson University is about a 10-minute walk from the hotel, while the Toronto Eaton Centre can be found 3 minutes away by car. The CN Tower is roughly a 6-minute drive away and Toronto Pearson International Airport (YYZ) is a 24-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $23/day, no pets, wheelchair accessible. (Call Date: March 24, 2014)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and rates.

Numerous reviewers praised the hotel's downtown location. They described it as easy to find and close to restaurants, shopping, public transit, museums, attractions, a movie theatre, grocery shopping, the Eaton Centre and Ryerson University.

The hotel's accommodations were enjoyed by many lodgers. They found their rooms to be clean, spacious, updated and well equipped, with fast Wi-Fi, comfortable beds and great city views. A few patrons did mention outdated bathrooms, however. In addition, a few guests complained about noise transfer (see below for more details). 

Several travellers were pleased with the hotel's rates. They described them as great, incredible, budget friendly and affordable.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's parking and noise transfer.

Some lodgers were disappointed with the hotel's parking. They described it as tight, limited and expensive. One guest noted, "The parking lot was full when I arrived. Finding an adequate parking spot was a bit of a challenge".

A few patrons complained about noise disturbances during their stay. They reported street noise and noisy in-room air conditioning/heating, as well as noise from guests in the hallways and adjacent rooms.

Show Sources
Sources guest reviews rated the hotel 3.7 out of 5 with an 85% recommendation rate from 606 reviews. guest reviews ranked the hotel #100 of 141 Toronto hotels with an average rating of 3.5 out of 5 from 577 reviews. guest reviews rated the hotel 7.8 out of 10 from 431 reviews.

The author called the hotel on March 24, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews

Rated 7.4/10 based on 701 reviews

Ranked #84 out of 141 hotels in Toronto

7 out of 10 | Angelina stayed August 07, 2013


"Although the first night on Sunday was preety noisy. Maybe they had some event... Lots of strange people in the hotel. But the room itself and beds were nice and comfortable. So I'd say the hotel is OK."


7 out of 10 | Verified Guest stayed June 22, 2013


"Our stay was nice. The lonly issue was the tv as it had terible picture quality. Also I asked for a king size but got twins instead. But other than that great, check in was easy. And it was pleasant."


7 out of 10 | Verified Guest stayed March 28, 2013

"Decent hotel"

"Decent Hotel downtown. Parking not great or good value as per most in downtown metropolis'."


8 out of 10 | Timothy stayed July 07, 2012

"excellent choice."

"Clean, comfortable and within walking distance or quick drive to everything you need.. Hotel was quiet, the bed was beyond comfortable, everything was excellent for the price. parking is extremely tight, if you drive a truck or large suv, i wouldn't chance it.."


2 out of 10 | Verified Guest stayed April 01, 2010

"not worth for the cost"

"Bath tub was clogged up Coffemaker was not working Parking was too tight"

show older reviews

6 out of 10 | Verified Guest stayed December 18, 2009

"Staff are friendly. Over all, the stay was great and comfortable, with the exception that the duvet covering or linens smelled like somebody use cigarette and smoke under the bed covers. Duvet covers should be washed before putting it back."


8 out of 10 | Terry stayed December 04, 2009

"Only problem I had was not getting the wake-up call I requested"


7 out of 10 | Verified Guest stayed June 26, 2006

"The public spaces in the hotel were very clean, however, the rooms themselves could use some work."


2 out of 10 | Brian stayed June 26, 2006

"My bathroom had an unattended water leak all over the floor; so I switched rooms. The second room had a shower that had no water supply. Do the math."


2 out of 10 | Bryant stayed June 04, 2006

"don't make local calls. they told me they would be free. they ended up charging me for them tho. it was hooker infested . and discusting. i deserve my money back."


9 out of 10 | Robin stayed February 01, 2006

"The location is great, close to local transportation, the price is reasonable and service was excellent too."


8 out of 10 | Gene stayed December 16, 2005

"I enjoyed my stay but, unfortunately, landed on a day when there was a blizzard. No taxis available from the Airport and a long wait for a shuttle bus. Shuttle buses don't drop off too near you so I had a few blocks to walk, in the blizzard, with a suitcase, through built-up snow (no taxis available from the shuttle bus drop-off point). There would not have been a problem had there not been a blizzard. I must remember to come earlier in the year another time!"


7 out of 10 | Bernice stayed November 19, 2005

"ALthough I said yes to #7, it would be with certain warnings about our experience. The noice level from room to room was unacceptable. Regular conversations could be heard from the next room. We never slept for three nights because the noise from the television that was left on all night was loud and disturbing. We were not able ourselves to get the television turned down to an acceptable level as it seemed that it was fixed at one volume. There were two fire alarms while we were there and the communication about evacuation and the the return to the rooms was less than acceptable. Since we had a sick person with us we would not have in hindsight stayed on the 19th floor."


3 out of 10 | Joao filipe stayed September 21, 2005

"Let me see... Do not have breakfast here. There are plenty of places within a two to 3 block distance where you can pay less and certainly eat better as this meal is very poor at the hotel. Make sure that if you arrive late, after 10 p.m. that you bring your own mineral water from outside, believe it or not the vending machine has o water and the restaurant neither, I had to walk two blocks at midanight in order to get some water! Worst still, apart from the front desk people, not all, you will have difficulty getting any service out here so be prepared to be on your own. When I went to the restaurant the next day in the evening for a drink and short meeting, I asked for a mineral water and was told thay did not have it. I then hinted at the fact that I did saw a fridge with water next to the vending machine at the small souvenir shop there and the waiter actually suggested I get it!!!! If it is only a sleeping place you need suggest you try other much cheaper options as, for this price X what you get in exchange,I consider this to be one of the worst places I have ever stayed in during my 25 years of world travel and, despite the room not being bad, the price was a ridiculously high. I did see on the front desk wall a quality award from Best Western, I think from 2003. It makes me wonder which are the Best Western parameters to dish out these awards or whether the hotel got so bad during the last two years?"

Map Marker BEST WESTERN Primrose Hotel Toronto Downtown
111 Carlton Street, Toronto, ON