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Guest Reviews
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6.5
Fair
#64 out of 72
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Guest Rating Explained
Rating: 6.5 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.3 |
| Cleanliness: |
6.8 |
| Location: |
7.0 |
| Comfort: |
6.4 |
| Service: |
6.8 |
| Value: |
6.3 |
Details
No. of guest ratings: 21
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #64 out of 72 hotels in Toronto ranked by guests.
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Anonymous guest from Madison, WI US stayed on June 26, 2006
"The public spaces in the hotel were very clean, however, the rooms themselves could use some work."
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Brian from Vancouver, BC CA stayed on June 26, 2006
"My bathroom had an unattended water leak all over the floor; so I switched rooms. The second room had a shower that had no water supply. Do the math."
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Bryant from St.thomas, ON CA stayed on June 04, 2006
"don't make local calls.
they told me they would be free.
they ended up charging me for them tho.
it was hooker infested .
and discusting.
i deserve my money back."
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Robin from Windsor, ON CA stayed on February 01, 2006
"The location is great, close to local transportation, the price is reasonable and service was excellent too."
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Gene from London, GB stayed on December 16, 2005
"I enjoyed my stay but, unfortunately, landed on a day when there was a blizzard. No taxis available from the Airport and a long wait for a shuttle bus. Shuttle buses don't drop off too near you so I had a few blocks to walk, in the blizzard, with a suitcase, through built-up snow (no taxis available from the shuttle bus drop-off point). There would not have been a problem had there not been a blizzard. I must remember to come earlier in the year another time!"
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Bernice from Halifax, NS CA stayed on November 19, 2005
"ALthough I said yes to #7, it would be with certain warnings about our experience. The noice level from room to room was unacceptable. Regular conversations could be heard from the next room. We never slept for three nights because the noise from the television that was left on all night was loud and disturbing. We were not able ourselves to get the television turned down to an acceptable level as it seemed that it was fixed at one volume. There were two fire alarms while we were there and the communication about evacuation and the the return to the rooms was less than acceptable. Since we had a sick person with us we would not have in hindsight stayed on the 19th floor."
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Joao filipe from Limeira, BR stayed on September 21, 2005
"Let me see... Do not have breakfast here. There are plenty of places within a two to 3 block distance where you can pay less and certainly eat better as this meal is very poor at the hotel. Make sure that if you arrive late, after 10 p.m. that you bring your own mineral water from outside, believe it or not the vending machine has o water and the restaurant neither, I had to walk two blocks at midanight in order to get some water! Worst still, apart from the front desk people, not all, you will have difficulty getting any service out here so be prepared to be on your own. When I went to the restaurant the next day in the evening for a drink and short meeting, I asked for a mineral water and was told thay did not have it. I then hinted at the fact that I did saw a fridge with water next to the vending machine at the small souvenir shop there and the waiter actually suggested I get it!!!!
If it is only a sleeping place you need suggest you try other much cheaper options as, for this price X what you get in exchange,I consider this to be one of the worst places I have ever stayed in during my 25 years of world travel and, despite the room not being bad, the price was a ridiculously high.
I did see on the front desk wall a quality award from Best Western, I think from 2003. It makes me wonder which are the Best Western parameters to dish out these awards or whether the hotel got so bad during the last two years?"
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Overview & Amenities
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The Best Western Primrose Downtown in Toronto is a deluxe high-rise hotel suitable for business or leisure travelers seeking spacious accommodations in the heart of the downtown area. While the location is urban, the hotel sits across the street from Allen Gardens and just a block from the Maple Leaf Gardens. These parks provide a pleasant place for a stroll during your visit.
During warmer months, the heated outdoor pool offers a place for a refreshing swim and outdoor exercise. The hotel fitness room is available for year round exercise. After a swim or a workout, the sauna offers further opportunity for relaxation.
The Primrose Restaurant and Bar in the hotel lobby offers a place for onsite dining. For offsite dining, there are plenty of restaurants in the area, ranging from casual to fine dining. Ask the hotel concierge for more information.
If you're planning an event, the hotel has meeting space for up to 300 guests. Business services are also available. To enhance any stay, the hotel offers a concierge, gift shop, dry cleaning and laundry valet, 24-hour front desk, wake-up calls, ice machines, and parking for a fee. Located about three miles from the Toronto Island airport, the hotel is convenient to the Ontario Art Gallery, Skydome, and Air Canada Center.
The hotel has 341 rooms on 23 floors. Free high speed wireless internet, Rooms have contemporary interiors and two double beds, one queen-size bed, or one king-size bed. Suites are also available. Standard amenities include phones with dataports, hairdryer, pay-per-view movies, and free local calls. For extra guests, there is a charge of 10 per guest.
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Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
atm/cash machine coffee shop
dataport elevators
executive/club floors gift shop
handicap facilities ice/vending machines
lounge meeting room
non-smoking rooms outdoor pool
restaurant sauna
whirlpool
chargeable facilities -
business center
fitness center
parking facilities -
outdoor parking 23.00 cad cad
public area facilities -
high speed internet access complimentary
additional onsite facilities -
underground parking 23.00 cad charge available 24 hours
a day year round, limited space available - first come
first serve.
off-site facilities -
general facilities -
barber/beauty shop beach
casino laundromat
night club tennis courts
meeting and convention facilities -
total nbr of meeting rooms - 7
total measurement, all rooms - 10890 sq ft
capacity of largest meeting room - 300
measurement of largest meeting room - 2516 sq ft
capacity of smallest meeting room - 15
measurement of smallest meeting room - 240 sq ft
meeting and convention facility text -
the primrose best western hotel boasts 7 meeting rooms.
the largest ballroom can accomodate up to 300 people
theater style . 2 rooms located on the 23rd floor
have floor to ceiling windows which offer panoramic
views of the city. full catering is available, menus
can be custom tailored to meet your needs. meeting
packages and wedding packages are also available.
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Attraction Info
Dining Info
Recreation Info
On-site recreations -
* exercising * steam bathing
Off-site recreations -
* amusement park * football
* gambling * ice skating
* museum/gallery viewing * night clubs
* raquetball * shopping
* sports events * tennis
* theater * winter sports
Room Type Descriptions
Nbr of suites - 4
nbr of non-smoking rooms - 250
nbr of rooms for physically-challenged guests - 3
mini-fridge available. business plus rooms include a
well lit oversized desk area, a dataport connection for
internet access, wireless high-speed internet access,
toll free 800 and local calls, complimentary newspaper,
and complimentary continental breakfast. interior
corridors
room amenities for all rooms -
room amenities -
air conditioning / am/fm alarm clock / cable/satellite
tv / coffee/tea maker / color tv / free local telephone
calls / hairdryer / in-room movies / iron/ironing board
/ remote control tv / telephone
technology -
dataport / high speed internet access
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Booking Information
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The hotel you have selected -- Best Western Primrose Hotel -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Best Western Primrose Hotel through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Best Western Primrose Hotel computer reservation system in Toronto, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Best Western Primrose Hotel. For your comfort and peace of mind, you may even.
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