OverviewLocated a 3-minute drive from the 401 and a 26-minute drive from downtown Toronto, this hotel is popular with guests who want to be close to the highway, and who want to stay outside of the downtown core.
All of the 95 rooms at this non-smoking hotel have free Wi-Fi, a microwave, a mini-fridge, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or queen beds) or jacuzzi suites (king beds). Pets are not allowed at this hotel.
There is no restaurant on-site, but guests are offered a hot buffet breakfast daily. There are a number of restaurants (including chains like The Keg, Jack Astor's and McDonald's) within a 5-minute drive. On-site amenities include free parking, an indoor pool, a gym and a sauna.
This hotel is about a 6-minute drive from the Scarborough city centre. Mall shopping is available at the Scarborough Town Centre (4-minute drive). Attractions are nearby as well, including the Toronto Zoo (13-minute drive) and the Ontario Science Centre (15-minute drive). Air travellers should budget for a 28-minute drive to cover the 36 km between the hotel and Pearson International Airport (YYZ). (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 1, 2012).
The GoodBased on the reviews used for this analysis, guests generally enjoyed their stay at this hotel. Much of that could be attributed to the hotel's customer service and to an attractive price point.
Staff were friendly and helpful, according to guests, who said staff often went out of their way to assist guests with special requests. Front desk staff were mentioned specifically, and guests appreciated their speedy, efficient, check-in/check-out process.
There was a sense from guests that there was good value received for the price they paid. Guests were satisfied for what they received in return for the room rate, including the free breakfast and a pool.
Guests liked this hotel's location and praised its proximity to the 401 (3-minute drive), the Scarborough Town Centre (4-minute drive) and the Toronto Zoo (13-minute drive).
Rooms were clean and comfortable and an adequate size to accommodate guest needs.
There were some peripheral comments about comfy beds and from guests who enjoyed the indoor pool.
The Bad
While many of the comments used for this analysis were positive, guests did have a few complaints in common, most notably about the size of the breakfast room and about aging decor.
A number of guests said that the breakfast room was small and that there was not enough seating to accommodate all the guests that wanted to eat at the same time.
This hotel was showing its age, according to guests, and some suggested that updates to the decor were in order. Guests commented on worn and broken furniture, bathrooms and tiles.
There were some additional comments about slow and spotty Wi-Fi connections.
TripAdvisor.com guest reviewers ranked this hotel #69 out of 118 Toronto hotels, based on 77 reviews.
Booking.com guest reviewers rated this hotel 7.9 out of 10, or "good", based on 13 reviews.
Expedia.ca guest reviewers rated this hotel 3.8 out of 5, based on 5 reviews. 80% of guests would recommend this hotel.
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 1, 2012).
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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