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Best Western Executive Inn Toronto

Best Western Executive Inn Toronto is a 2 star hotel in Toronto, Ontario, Canada 38 Estate Drive, Toronto, ON, Canada
Estimated Price
$112
CAD
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Guest Reviews
Amenities
Booking Information

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Other Hotels
in Toronto by Best Western
BEST WESTERN Roehampton Hotel & Suites (23.7 km)
BEST WESTERN Primrose Hotel Toronto Downtown (28.0 km)
Best Western Plus Toronto North York Hotel & Suites (37.6 km)
Best Western Plus Travel Hotel Toronto Airport (52.2 km)

Clean and modern rooms with mini-fridges and microwaves, indoor pool, hot tub, sauna

Pros
  • Free amenities: Wi-Fi, a full hot breakfast, parking, newspapers and local calls to 30 minutes
  • Guests liked this hotel's proximity to the 401 and to shopping
  • Good value, according to guests
  • Friendly, helpful staff, according to guests
  • Restaurants nearby, a short walk from the hotel
  • 24-hr fitness centre and business centre for guests
Cons
  • Several guests thought that the breakfast room was small
  • Aging decor, according to guests

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Editor's Analysis
Updated on Jul 13, 2014
Overview
Located a 2-minute drive from the 401 and a 26-minute drive from downtown Toronto, this hotel is popular with guests who want to be close to the highway, and who want to stay outside of the downtown core.

All of the 95 rooms at this non-smoking hotel have free Wi-Fi, TV with cable/satellite reception, a microwave, a mini-fridge, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between standard rooms (king or queen beds) or jacuzzi suites (king beds). Pets are not allowed at this hotel.

Guests are offered a free hot buffet breakfast daily and although there's no restaurant attached to the hotel, there are some eateries close by. The Keg Steakhouse restaurant is a 2-minute walk from the hotel, McDonald's is a 6-minute walk and Tim Hortons is about 7 minutes on foot. There are a number of restaurants (including chains like Moxies, Jack Astor's and Baton Rouge) within a 4-minute drive at the Scarborough Town Centre mall as well.

Hotel amenities include free parking, an indoor pool, hot tub, sauna, a 24-hr fitness centre and a business centre.

This hotel is about a 6-minute drive from the Scarborough city centre. Mall shopping is available at the Scarborough Town Centre (4-minute drive). Attractions are nearby as well, including the Toronto Zoo (13-minute drive) and the Ontario Science Centre (15-minute drive). Air travellers should budget for  a 28-minute drive to cover the 36 km between the hotel and Pearson International Airport (YYZ). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and breakfast are free (call date: November 1, 2012).
The Good
Based on the reviews used for this analysis, guests generally enjoyed their stay at this hotel. Much of that could be attributed to the hotel's customer service and to an attractive price point.

Staff were friendly and helpful, according to guests, who said staff often went out of their way to assist guests with special requests. Front desk staff were mentioned specifically, and guests appreciated their speedy, efficient, check-in/check-out process.

There was a sense from guests that there was good value received for the price they paid. Guests were satisfied for what they received in return for the room rate, including the free breakfast and a pool.

Guests liked this hotel's location and praised its proximity to the 401 (3-minute drive), the Scarborough Town Centre (4-minute drive) and the Toronto Zoo (13-minute drive).

Rooms were clean and comfortable and an adequate size to accommodate guest needs.

There were some peripheral comments about comfy beds and from guests who enjoyed the indoor pool.

The Bad
While many of the comments used for this analysis were positive, guests did have a few complaints in common, most notably about the size of the breakfast room and about aging decor.

A number of guests said that the breakfast room was small and that there was not enough seating to accommodate all the guests that wanted to eat at the same time. 

This hotel was showing its age, according to guests, and some suggested that updates to the decor were in order. Guests commented on worn and broken furniture, bathrooms and tiles.

There were some additional comments about slow and spotty Wi-Fi connections.
TripAdvisor.com guest reviewers ranked this hotel #69 out of 118 Toronto hotels, based on 77 reviews.

Booking.com guest reviewers rated this hotel 7.9 out of 10, or "good", based on 13 reviews.

Expedia.ca guest reviewers rated this hotel 3.8 out of 5, based on 5 reviews. 80% of guests would recommend this hotel.

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: November 1, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
7.6
Good
Guest Rating Explained
Rating: 7.6 / 10 Details

No. of guest reviews: 25
Guest Recommended: Yes
Guest Ranking Explained

Best Western Executive Inn Toronto is #74 out of 141 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Pierrefonds, QC CA rated Best Western Executive Inn Toronto 10 out of 10 on April 10, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from River Vale, NV CA rated Best Western Executive Inn Toronto 6 out of 10 on May 31, 2010 Verified Guest Hotel Review

"The house keeping staff was good the front office was fair. The staff in the breakfast room was fair. The breakfast was not the best. What I find inadequate was the fitness room. I did not expect much but the machines was old second hand home equipment. They shake and they are not sturdy. The treadmill grinds, the eliptical shakes and leans as you ride. One has to hold on just so it does not tip over. The should not advertise that the have a fitness room with those equiptment. Don't think I would stay here again but over all not bad for the price."
Hotel review by guest is Positive
Ronald from Nepean, ON CA rated Best Western Executive Inn Toronto 9 out of 10 on February 16, 2010 Verified Guest Hotel Review

"Excellent location for the business we had to conduct - it was conveniently located just off the 401 and within easy reach of where we had to go."
Show older reviews
Hotel review by guest is Negative
Cheri from Buffalo, NY US rated Best Western Executive Inn Toronto 5 out of 10 on May 06, 2006 Verified Guest Hotel Review

"I asked for another pillow and was told thay didn't have extra pillows. When I was checking out I asked if they sold zoo tickets they told me they have a 1 night zoo package that included 2 zoo tickets. Since I asked at check out instead of check in they would not allow me to buy this package."
Hotel review by guest is Positive
Ernst from Karlsed, DE rated Best Western Executive Inn Toronto 9 out of 10 on July 20, 2005 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Garden
  • Lake
  • Photocopier
  • Desk
  • Jacuzzi
  • Steam Bath
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Cots
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Family Room
  • Self Laundry
  • Free Parking

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7.6
Good

#74 out of 141 hotels in Toronto city based on 25 guest reviews

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Toronto Garden Inn
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