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Thunder Bay airport hotel 3 min to YQT with free shuttle, free parking and indoor pool
- Free amenities: Wi-Fi, parking, 24-hour airport shuttle
- Guests liked how close this hotel was to the airport
- Guests enjoyed updated rooms and found them comfortable
- Many guests said staff were friendly and helpful
- Many guests enjoyed meals on site
- Many guests were well pleased with the shuttle service
- Some rooms are worn and still need updates say guests
- A few guests suffered noise disturbances
- There was the odd complaint about slow Wi-Fi
Updated Jun 7, 2015
Located just off the Thunder Bay Expressway and a 3-minute drive to Thunder Bay International Airport (YQT), this hotel is popular with travellers needing quick access to the airport at the beginning or end of a trip.more
All of the 261 rooms at this smoke-free hotel have free Wi-Fi, a single-cup coffee/tea maker, a mini-fridge, an iron and ironing board and a hair dryer. Guests can choose from a variety of room types including standard rooms, split-level rooms, business class rooms and suites.
The hotel has drive-up rooms and additional room amenities include: sofabeds, sunken living rooms, sliding glass doors that open to the courtyard, work station with office chair, bathrobes, microwave, nightly turn-down service, free local calls, free local faxes, free morning newspaper and free continental breakfast.
Suites may offer a separate bedroom with second TV and main living area with dining table that seats 6, sofa and chairs, a second washroom, a 2-person jacuzzi and a 2-person multi-head shower.
Free parking is available on site and the hotel offers a free 24-hour airport shuttle service. Pets are permitted for an additional $20 per night, per pet.
Guests of the hotel have a few restaurants on site to choose from. Timbers Restaurant has a casual atmosphere and offers breakfast, lunch and dinner daily. Runway 25 Steaklounge serves dinner daily. The Lounge offers a sports bar atmosphere and light snacks. Brew Crew Cafe offers Starbucks coffee and pastries that are made in house.
On-site amenities include an indoor pool, a sauna, a hot tub, a gym, an outdoor tennis court and an outdoor basketball court. Guests are also offered passes to Movati Athletic, located across the street, featuring a full fitness facility.
Shopping is available at the Intercity Shopping Centre, a 9-minute drive away. Lakehead University is about an 11-minute drive away, while Fort William Historical Park (a re-creation of the days of the North West Company and the Canadian fur trader) is a 13-minute drive away. (All travel time estimates: Google Maps)
Confirmed with a front desk agent: free 24-hour airport shuttle leaves every half hour and picks up at all incoming flights, pets can stay for $20 per night, each; all rooms are non-smoking (call date: May 14, 2015).
Based on the reviews read for this analysis, most guests had a positive experience at this hotel, much of which could be attributed to the hotel's convenient location and to its good customer service.more
A number of guests appreciated this hotel's proximity to the airport, and several found the free airport shuttle service to be very convenient, pleasant and flexible. Several guests also said that this hotel was easy to find.
Staff here were friendly and helpful, according to a number of guests. Guests said that the check-in process was smooth and speedy and staff went above and beyond to ensure that guests were satisfied. One reviewer said that when front desk staff were unable to check him in at the hotel's stated check-in time (3:00 pm), they offered him free breakfast to compensate for the inconvenience.
Guests said that rooms were large and met their needs comfortably (even guests travelling in larger groups). Rooms were clean as well. The hotel has been undergoing renovations in phases and repeat guests appreciated the updates to decor.
Several guests felt that the hotel was very quiet and were somewhat surprised given the proximity to the airport.
While most of the reviews used for this analysis were positive, guests did have a few common complaints, mostly centring on the rooms which were still in need of renovation and noise transfer.more
A few guests complained about the condition of rooms that were yet to be renovated. It seems that the hotel has renovated some of the rooms, which guests tend to be well pleased with.
Spotty, weak Wi-Fi connections were a problem for a couple of reviewers, but most reviewer did not write about the Wi-Fi at all, which may suggest that it worked and satisfied many of the reviewers.
Noise was an issue for a few guests and they cited a fire alarm going off in the middle of the night, noise from a party that was allowed to continue even on a weekday and noisy neighbours.
Although many guests reported enjoying meals on site, some guests said they were too salty or bland.
SourcesTripAdvisor.com guest reviewers ranked this hotel #8 out of 33 Thunder Bay hotels with a guest rating average of 4 points out of 5, based on 438 reviews.
Orbitz.com guest reviewers rated this hotel 3.9 out of 5, based on 14 reviews.
Expedia.ca guest reviewers rated this hotel 3.8 out of 5, based on 333 reviews. 92% of guests would recommend this hotel.