Valhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla InnValhalla Inn

Two minutes from the airport with a free airport shuttle

Pros
  • Free Wi-Fi, free parking, free airport shuttle
  • Guests liked how close this hotel was to the airport
  • Friendly staff that go the extra mile, according to guests
  • Large rooms, according to guests
Cons
  • A few guests were disappointed with the quality of food at the on-site restaurants and felt it was expensive
  • Some guests thought room service was very slow
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Shuttle
Free Parking
Rates & Availability
Editor's Analysis
Updated Sep 28, 2012
Overview
Located a 2-minute drive from the Thunder Bay Expy (Hwy 61, a major artery through Thunder Bay) and a 6-minute drive to Thunder Bay International Airport (YQT), this hotel is popular with travellers needing quick access to the airport at the beginning or the end of a trip.

All of the 261 rooms at this hotel have free Wi-Fi, a hair dryer, a coffeemaker and an iron and ironing board. Guests can choose between standard rooms (king or queen beds) or more spacious suites (separate bedroom, dining table and chairs for up to six guests). Pets are permitted for an additional $25/night.

Guests can dine on site at Timbers Restaurant (serving breakfast, lunch and dinner daily) or at Runway 25 (serving dinner Monday-Saturday and Sunday brunch). There are also a number of dining options located within a 5- to 10-minute drive of the hotel. On-site amenities include an indoor pool, a hot tub, a gym, an outdoor tennis court, an outdoor basketball court and free parking. Guests are also welcome to use the free airport shuttle.

Shopping is available at the Thunder Bay Mall, a 4-minute walk away. Lakehead University is about an 11-minute drive away, while Fort William Historical Park (a re-creation of the days of the North West Company and the Canadian fur trader) is a 13-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and shuttle (call date: September 23, 2012).
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The Good
Based on the reviews used for this analysis, most guests had a positive experience at this hotel, much of which could be attributed to the hotel's convenient location and to its good customer service.

A number of guests appreciated this hotel's proximity to the airport, and several found the free airport shuttle service to be very convenient. Several guests also said that this hotel was easy to find.

Staff here were friendly and helpful, according to a number of guests. Guests said that the check-in process was smooth and speedy. Staff went above and beyond to ensure that guests were satisfied. One reviewer said that when front desk staff were unable to check him in at the hotel's stated check-in time (3:00 pm), they offered him free breakfast to compensate for the inconvenience.

Guests said that rooms were large and more than adequate met their needs comfortably (even guests travelling in larger groups). Rooms were clean as well. The hotel has been undergoing renovations in phases over the past year or so (as of September 2012), and repeat guests appreciated the updates to decor.

Several guests felt that the hotel was very quiet and were somewhat surprised given the proximity to the airport.
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The Bad
While most of the reviews used for this analysis were positive, guests did have a few common complaints, mostly centring on the on-site restaurants and room service.

Guests felt that the food offered at the on-site restaurants was sub par. They also felt that it was too expensive. A few guests complained about the quality of the food delivered through room service. Several guests also felt that it took an unreasonably long time for their food to arrive at their room after ordering it.

A few guests complained about the air conditioning/heating units in their rooms, saying that they were difficult to operate and that they had a hard time regulating the temperature in their rooms.

There were some additional comments about odours from cigarette smoke, overly warm water in the pool and spotty, weak Wi-Fi connections.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #10 out of 30 Thunder Bay hotels, based on 101 reviews.

Booking.com guest reviewers rated this hotel 8.2 out of 10, or "very good", based on 14 reviews.

Expedia.ca guest reviewers rated this hotel 4.0 out of 5, based on 24 reviews. 88% of guests would recommend this hotel.

Confirmed with a front desk agent: Wi-Fi, parking and shuttle (call date: September 23, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.2
Good

Rated 7.2/10 based on 309 reviews

Ranked #5 out of 12 hotels in Thunder Bay


6 out of 10 | Robert stayed August 20, 2012

"Getting Tired"

"The Valhalla was once a very good hotel but desparately needs a makeover. Rooms & workout facilities are at best "OK". In fairness, renovations are underway. The tired appearance is dragging down the staff, who seem indifferent. An OK spot to overnight while waiting for a plane."

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6 out of 10 | Jan stayed July 05, 2011

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8 out of 10 | Danielle stayed September 23, 2005


8 out of 10 | Kathleen stayed September 14, 2005


6 out of 10 | Verified Guest stayed August 03, 2005

"It was a quiet hotel and the beds were comfortable. It could use some new decorating. It was nothing special for a three star hotel."

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Map Marker Valhalla Inn
1 Valhalla Inn Road, Thunder Bay, ON