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Travelodge Thunder Bay

Travelodge Thunder Bay is a 2 star hotel in Thunder Bay, Ontario, Canada 450 Memorial Avenue Oliver and Memorial Avenue, Thunder Bay, ON, Canada
Estimated Price
$104
CAD
Photo 1 - Travelodge Thunder Bay, 450 Memorial Avenue Oliver and Memorial Avenue, Thunder Bay, ON, Canada Show All Photos
Aging hotel but good customer service, according to guests
Pros 
  • Free Wi-Fi, free wired Internet, free continental breakfast, free parking
  • Close to shopping and restaurants, according to guests
  • Guests received good customer service
Cons 
  • The hotel is worn and in need of updates throughout, according to guests
  • Lack of detailed cleaning in common areas and in the rooms, according to guests
  • Some guests complained of unpleasant odours in their rooms

Other Hotels in the Area
Super 8 Motel Thunder Bay (0.2 km)
Econo Lodge Thunder Bay (0.8 km)
Prince Arthur Waterfront Hotel & Suites (2.1 km)
Days Inn & Suites Thunder Bay (2.5 km)
Days Inn Thunder Bay North (2.7 km)
Victoria Inn Thunder Bay (6.1 km)
Comfort Inn Thunder Bay (6.3 km)
BEST WESTERN Crossroads Motor Inn (6.4 km)
Airlane Hotel and Conference Centre (6.4 km)
Valhalla Inn (6.8 km)
BEST WESTERN Nor'Wester Hotel & Conference Centre (14.8 km)

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Editor's Analysis
Updated on Sep 20, 2012
Overview
Located about a 10-minute drive south of the Trans-Canada Hwy in an industrial area, this hotel appeals to guests looking for accommodations at a lower price point while visiting the Thunder Bay area.

All of the 93 rooms at this hotel have free Wi-Fi, free wired internet, a hair dryer, a coffeemaker and an iron and ironing board. Smoking and non-smoking rooms are available. Guests can choose between rooms with various configurations and bed types (double, queen or king). Pets are permitted for a cost of $20/stay.

There is no on-site restaurant, but guests are offered a continental breakfast daily. There are a number of restaurants located within a 5- to 10-minute drive of this hotel. On-site amenities include free parking and an indoor pool (currently undergoing extensive renovations, no completion date set as of September 18, 2012).

Shopping at several big box stores (Shoppers Drug Mart, Chapters, Play it Again Sports, Pet Smart) is within a 20-minute walk or less than a 5-minute drive. Also within walking distance are the Canada Games Complex (6 minutes) and the Thunder Bay Community Auditorium (4 minutes). The downtown Thunder Bay area is about a 7-minute drive away, while Lakehead University is about a 5-minute drive away. This hotel is about a 25-minute drive to Fort William Historical Park (a re-creation of the days of the North West Company and the Canadian fur trader). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, wired Internet, parking, breakfast and pool renovation status (call date: September 18, 2012).
The Good
While most of the reviews used for this analysis were negative, guests did have good things to say about the hotel's location and its high level of customer service.

Several guests said that this hotel was conveniently located close to restaurants and big box shopping (Shoppers Drug Mart, Chapters, Play it Again Sports, Pet Smart)

Several guests received good customer service and commented on consistently warm, friendly service delivered at various points throughout the hotel. Front desk staff were helpful in offering advice and directions.

There were a few peripheral comments from guests who appreciated the price point for this hotel.



The Bad
The bulk of the reviews sourced for this analysis were negative. Guests complained commonly about the hotel's general appearance and about how thorough the cleaning was.

Several guests complained about a lack of detailed cleaning and suggested that updates were in order, as this hotel was showing its age. Guests reported that the carpets were worn and dirty, linens and towels were stained, baseboards in the room were in need of a thorough cleaning and furniture and window coverings were in need of a makeover. Bathrooms were particularly dirty, according to guests, and several guests mentioned mold around the tub and the tiles.

Several guests complained of unpleasant odours in their rooms, which some described as musty, while others thought that they were sourced from cigarette smoke.

A number of guests had problems with their TVs. Guests said that the TVs were old. Some complained about the picture, while some others had issues with cable reception and with volume.

There were some additional comments about the quality and selection of food offered at the continental breakfast.
Hotels.com guest reviewers rated this hotel 3.1 out of 5, or "good", based on 20 reviews.

TripAdvisor.com guest reviewers ranked this hotel #25 out of 30 Thunder Bay hotels, based on 45 reviews.

Expedia.ca guest reviewers rated this hotel 2.9 out of 5, based on 13 reviews. 54% of guests would recommend this hotel.

Confirmed with a front desk agent: Wi-Fi, wired internet, parking, breakfast and pool renovation status (call date: September 18, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews

5.3
Mediocre

#12 out of 12
Guest Rating Explained
Rating: 5.3 / 10 Details

No. of guest reviews: 118
Guest Recommended: Yes
Guest Ranking Explained

Travelodge Thunder Bay is #12 out of 12 hotels in Thunder Bay ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Verified Guest from Winnipeg, MB CA rated Travelodge Thunder Bay on July 22, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Dwight from Ottawa, ON CA rated Travelodge Thunder Bay 8 out of 10 on August 16, 2009 Verified Guest Hotel Review

"There is a fire hazard. In all the rooms the bed is pressed right up against the power bar cord which hosts the bedside lamps. I had to move my bed back away from the wall to feel safe."
Hotel review by guest is Positive
Sharol from Winnipeg, MB CA rated Travelodge Thunder Bay 7 out of 10 on August 09, 2009 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Columbia, MD US rated Travelodge Thunder Bay 4 out of 10 on August 16, 2006 Verified Guest Hotel Review

"The towels were thin and hard. The bed was too hard. The place seemed a bit run down. The Irish Pub was good."
Hotel review by guest is Positive
Ethel from Winnipeg, MB CA rated Travelodge Thunder Bay 8 out of 10 on August 06, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Joy from Regina, SK CA rated Travelodge Thunder Bay 8 out of 10 on July 02, 2006 Verified Guest Hotel Review

"They could replace or repair the wallpaper that is peeling off the wall! The non'smoking hallway still smells smokey, no air conditioning in the hallways! Get nice and sweaty getting your luggage to your room! Continental Breakfast had no fruit or toast. Poor selection."
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Travelodge Thunder Bay 10 out of 10 on March 18, 2006 Verified Guest Hotel Review

"Staff went out of their way to help me with whatever I needed. For example, the staff let me store my luggage at the hotel while I was at my meeting even though I was already checked out."
Hotel review by guest is Positive
Nancy from Wainfleet, ON CA rated Travelodge Thunder Bay 7 out of 10 on January 26, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Daniel from Manitouwadge, ON CA rated Travelodge Thunder Bay 8 out of 10 on December 04, 2005 Verified Guest Hotel Review

"Clean comfortable quiet prompt service."
Hotel review by guest is Positive
Art from Colorado Springs, CO US rated Travelodge Thunder Bay 8 out of 10 on October 12, 2005 Verified Guest Hotel Review

"The free breakfast was a skimpy but the croissants were REAL and that made it OK. We found a wonderful Italian restaurant nearby and had a wonderful evening. The marina walk was only a mile or so away and was beautiful."
Hotel review by guest is Positive
Milton from Dryden, ON CA rated Travelodge Thunder Bay 9 out of 10 on July 19, 2005 Verified Guest Hotel Review

"I thought the bathroom floor was not as clean as it should have been. However we stayed there due an emergency Dr. appt, and we were very happy with the service. We will be back, Thank you"
Hotel review by guest is Positive
Verified Guest from Cedar Rapids, IA US rated Travelodge Thunder Bay 8 out of 10 on June 13, 2005 Verified Guest Hotel Review

"Breakfast was lacking. Needs fruit or something more than, cereal and muffins."
Hotel review by guest is Positive
Verified Guest from Winnipeg, MB CA rated Travelodge Thunder Bay 8 out of 10 on June 06, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from London, ON CA rated Travelodge Thunder Bay 9 out of 10 on October 10, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Larry from Burt, IA US rated Travelodge Thunder Bay 8 out of 10 on October 04, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
David from Buffalo Grove, IL US rated Travelodge Thunder Bay 8 out of 10 on May 17, 2004 Verified Guest Hotel Review

Hotel Address: 450 Memorial Avenue Oliver and Memorial Avenue, Thunder Bay, ON, Canada

Overview & Amenities


Travelodge Thunder Bay

Amenities
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Elevator / Lift
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Pool Indoor
  • Pub
  • Ice Machine
  • Vending Machines
  • Free Parking

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City Centre Travelodge (679.7 km)
Travelodge Kapuskasing (815.4 km)
Travelodge Timmins (928.0 km)
Thriftlodge Cochrane South (968.5 km)
Sudbury Travelodge Hotel (1049.3 km)
Owen Sound Travelodge (1225.1 km)
Travelodge Airport North Bay (1237.4 km)
Lakeshore (1240.6 km)
Travelodge Hotel Downtown Windsor (1331.8 km)
Bracebridge Travelodge (1350.1 km)

Nearby Cities
Marathon (217.0 km)
Sioux Lookout (267.0 km)

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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