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Super 8 Motel Thunder Bay

Super 8 Motel Thunder Bay is a 2 star hotel in Thunder Bay, Ontario, Canada 439 Memorial Ave Lakehead Expwy to Harbour Expr, Thunder Bay, ON, Canada
Estimated Price
$87
CAD
Photo 1 - Super 8 Motel Thunder Bay, 439 Memorial Ave Lakehead Expwy to Harbour Expr, Thunder Bay, ON, Canada Show All Photos
Guests praised the helpful staff at this Lakehead University area hotel
Pros 
  • Free Wi-Fi, free parking, free continental breakfast
  • Staff here went the extra mile to please, according to guests
  • Close to restaurants and to Lakehead University, according to guests
Cons 
  • A few guests complained of noise from other guests and from air conditioning units
  • Aging decor, according to guests
  • Some guests said that there were unpleasant odours in their rooms

Other Hotels in the Area
Travelodge Thunder Bay (0.2 km)
Econo Lodge Thunder Bay (1.0 km)
Prince Arthur Waterfront Hotel & Suites (1.9 km)
Days Inn & Suites Thunder Bay (2.7 km)
Days Inn Thunder Bay North (2.8 km)
Victoria Inn Thunder Bay (6.3 km)
Comfort Inn Thunder Bay (6.5 km)
BEST WESTERN Crossroads Motor Inn (6.6 km)
Airlane Hotel and Conference Centre (6.6 km)
Valhalla Inn (7.1 km)
BEST WESTERN Nor'Wester Hotel & Conference Centre (15.1 km)

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Editor's Analysis
Updated on Sep 20, 2012
Overview
Located on Memorial Ave (also known as Hwy 11B), a 9-minute drive from the Thunder Bay Expy (both major arteries through Thunder Bay), this hotel appeals to travellers who need accommodation close to these highways and are generally stopping off for a night as part of a longer journey. Given this hotel's proximity to Lakehead University (a 5-minute drive), it is also popular with students and their visiting families.

Rooms on all 3 floors of this hotel are non-smoking and have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Rooms with king, queen or double beds are available. Pets are permitted for a cost of $20/day.

There is no on-site restaurant, but guests are offered a complimentary continental breakfast daily. There are a number of restaurants located within a 5-minute walk of the hotel. On-site amenities include free parking.

Some attractions within walking distance include the Canada Games Complex (5-minute walk), Port Arthur Stadium (4-minute walk) and Thunder Bay Community Auditorium (7-minute walk). The downtown Thunder Bay area is about a 8-minute drive away. This hotel is about a 24-minute drive to Fort William Historical Park (a re-creation of the days of the North West Company and the Canadian fur trader). Air travellers should plan for a 17-minute drive between the hotel and Thunder Bay International Airport (YQT). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, breakfast, pet policy and parking (call date: September 19, 2012).
The Good
Among the reviews used for this analysis, guests often praised the customer service from staff and the hotel's location.

Staff were frequently described by guests as friendly and helpful. Staff went the extra mile to make suggestions about local sites and restaurants and took steps to make sure that guests were satisfied.

A number of guests thought that the price point was attractive and commented frequently on reasonable, affordable pricing. 

Guests liked this hotel's location within walking distance of a number of well-known restaurants (i.e. Boston Pizza) and to Lakehead University (5-minute drive).

There were some additional comments from guests who appreciated having breakfast included with the room rate, and from guests who felt that the rooms were well cleaned.

The Bad
While many of the reviews used for this analysis were positive, guests did have a number of common complaints, mostly about noise, odours in rooms and aging appearance.

A number of guests were disturbed by noise from other guests in neighbouring rooms and in the hallways. A few guests also had trouble with noisy air conditioning units rattling in the rooms. One guests felt that his air conditioning unit was too close to his bed.
 
A few guests complained of unpleasant odours in their rooms. Some guests described the odours as musty, while others said that their rooms smelled of mothballs.

This hotel was aging and in need of updates, according to a number of guests. Linens, pillows, carpets and furniture were all mentioned specifically.

There were some peripheral comments on uncomfortable beds and on dim lighting in the rooms (in the bathrooms in particular).
TripAdvisor.com guest reviewers ranked this hotel #19 out of 30 Thunder Bay hotels, based on 43 reviews.

Expedia.ca guest reviewers rated this hotel 3.3 out of 5, based on 21 reviews. 66% of guests would recommend this hotel.

Hotels.com guest reviewers rated this hotel 3.2 out of 5, or "good", based on 54 reviews.

Confirmed with a front desk agent: Wi-Fi, breakfast, pet policy and parking (call date: September 19, 2012).

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews

6.2
Fair

#10 out of 12
Guest Rating Explained
Rating: 6.2 / 10 Details

No. of guest reviews: 199
Guest Recommended: Yes
Guest Ranking Explained

Super 8 Motel Thunder Bay is #10 out of 12 hotels in Thunder Bay ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Kim from Mississauga, ON CA rated Super 8 Motel Thunder Bay 9 out of 10 on September 05, 2013 Verified Guest Hotel Review

"Great experience"
"Corinne was wonderful to deal with. The room was clean and nice. Would recommend to friend and family and will book with the hotel again! :)"

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Hotel review by guest is Positive
Ho en from Shakopee, MN US rated Super 8 Motel Thunder Bay 8 out of 10 on September 03, 2012 Verified Guest Hotel Review

"The decent motel and good location"
"It is the good location and near by downtown. Receptionists are friendly and nice. Room price is decent. Also they offer breakfast. Good for saving money!"

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Hotel review by guest is Positive
Verified Guest from Nanoose Bay, BC CA rated Super 8 Motel Thunder Bay 10 out of 10 on November 21, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Shelly from Stoney Creek, ON CA rated Super 8 Motel Thunder Bay 5 out of 10 on April 23, 2010 Verified Guest Hotel Review

"Needs some improvements"
"I was put into a smoking room which needs to be aired out BADLY. It was not your fault tho' my daughter suprised me with a dog on our trip so it was the only room left available to accomodate the pet, even with pre-booking and paying online. However, even as a smoking room, it stunk badly and the comforter had cigarette burn holes in them. I would recommend that all smoking rooms be aired out after each stay and spray used to eliminate odors. The soap in the bathroom was not in a package therefore we did not use it. The continental breakfast was small compared to the super 8 in Thunderbay. It would have been nice to have a few other choices such as boiled eggs, bagels and more fruit (banana's were the only option) Other than that, the stay was very nice. The staff that checked me in was very helpful and tried to accomodate me but could not reach the manager."

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Hotel review by guest is Positive
Tamby from Marathon, ON CA rated Super 8 Motel Thunder Bay 8 out of 10 on April 13, 2010 Verified Guest Hotel Review

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Show older reviews
Hotel review by guest is Positive
Paul from Sault Ste Marie, ON CA rated Super 8 Motel Thunder Bay 8 out of 10 on November 15, 2009 Verified Guest Hotel Review

"Stayed in a pet room with 2 double beds. Wish it was a little bigger with a table and a couple of chairs to watch TV, without having to sit on the bed, which is pretty uncomfortable.(For Seniors). Would have been nice to have a microwave and a small fridge too. But not a bad stay though."

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Hotel review by guest is Unknown
Verified Guest from York, NE US rated Super 8 Motel Thunder Bay 5 out of 10 on July 18, 2005 Verified Guest Hotel Review

"On the day that we arrived we noticed some straw or something like that on the floor of our room, so it appears that the floor had not been vacuumed carefully. During the night (like 2:00 or 3:00) we were interrupted by loud stereo music from outside our window on the parking lot right under our window. This went on for some time. We did call the front desk to let them know about it. (Called at 3:00 A.M.) The night manager said that he had been outside talking to the people, and that he would give them another warning and then call the police. We were disturbed by the noise, and also by the fact that they should get several warnings! If someone is not following rules or is disruptive, the matter should be handled immediately, especially when other guests could not sleep! The managers were very considerate when we talked to them about it. The manager I talked to the next morning stated that there had been several complaints, and she apologized for the disruption."

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Hotel review by guest is Positive
Irene from Gatineau, QC CA rated Super 8 Motel Thunder Bay 6 out of 10 on April 10, 2005 Verified Guest Hotel Review

"This motel was very noisy until well past midnight! Not Appreciated! We found out later that a hockey team of boys was also there that night. There should have been better supervision or else the clerk should have taken control. Continental breakfast was satisfactory. Pillows were too skimpy."

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Hotel review by guest is Unknown
Verified Guest from Kanata, ON CA rated Super 8 Motel Thunder Bay 6 out of 10 on July 09, 2004 Verified Guest Hotel Review

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Hotel review by guest is Negative
Verified Guest from Ottawa, ON CA rated Super 8 Motel Thunder Bay 2 out of 10 on June 26, 2004 Verified Guest Hotel Review

"The hotel was very lousy at night. In fact we counld not sleep at all. After days of cross conunry driving, it was torturous that we cannot get a good rest."

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Hotel Address: 439 Memorial Ave Lakehead Expwy to Harbour Expr, Thunder Bay, ON, Canada

Overview & Amenities


Super 8 Motel Thunder Bay

Amenities
  • High-speed Internet
  • Restaurant
  • Parking
  • Pet Friendly
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Currency Exchange
  • Security Guard
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Wake-up Service
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Ice Machine
  • Vending Machines
  • Self Laundry
  • Free Parking

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Other Hotels
in Ontario by Super 8

Super 8 Fort Frances (494.1 km)
Super 8 Motel Kenora (657.9 km)
Super 8 Sault Ste. Marie (679.8 km)
Super 8 Red Lake (698.9 km)
Super 8 Kapuskasing (820.8 km)
Super 8 Motel Timmins (933.8 km)
Super 8 Motel Sudbury (1049.9 km)
Super 8 Motel Port Elgin (1194.1 km)
Super 8 Motel North Bay (1239.4 km)
Super 8 Motel Sarnia (1285.9 km)
Super 8 Motel Midland (1313.1 km)
Super 8 Huntsville (1333.4 km)

Nearby Cities
Marathon (217.0 km)
Sioux Lookout (267.0 km)

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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