OverviewLocated on Memorial Avenue, about a 6-minute drive to Lakehead University, and a 7-minute drive to Confederation College, this hotel is popular with students and their visiting families.
All of the 49 rooms have free Wi-Fi, a hair dryer and a coffeemaker. All rooms are non-smoking and guests can choose between queen or double beds in their room. Pets are permitted for a cost of $20/stay.
There is no restaurant on site, but guests are offered a complimentary continental breakfast daily. There are restaurants within about a 5- to 10-minute drive of the hotel. On-site parking is free and cold-weather hook-ups are available.
This hotel is within a 10-minute walk of a number of big box stores (Pet Smart, Chapters and Play It Again Sports). It is about an 8-minute drive to downtown Thunder Bay. Fort William Historical Park (a re-creation of the days of the North West Company and the Canadian fur trader) is about a 23-minute drive away. The Trans-Canada Hwy is a 10-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: September 18, 2012).
The GoodMost of the reviews used for this analysis were positive. Generally, guests felt that there was good value at this hotel and that the hotel was well maintained and clean.
There was a sense from a number of guests that there was good value received for the price paid. Many guests commented on affordable pricing and appreciated the price point.
Rooms at this hotel were very clean, according to number of guests (many of whom described their rooms as spotless).
Guests received good service from staff, who were flexible and helpful. One guest described how a front desk staff member spent over an hour helping him research bus routes to local attractions.
There were some additional comments on the quality and the selection of the food offered at the continental breakfast. Other guests liked this hotel's proximity to shops and to the university.
The Bad
While many of the reviews used for this analysis were favourable, guests did have a few complaints in common, most notably about the state of the neighbourhood around the hotel.
Although a number of guests liked this hotel's proximity to shops and to the university, a number of guests thought the neighbourhood around the hotel was undesirable. A few guests thought that the area did not look particularly safe, but they did not elaborate on specifics.
Guests suggested that this older hotel was in need of a makeover and mentioned bedding, carpets and furniture as needing specific attention.
A few guests said that they had problems working their air conditioning units, and were challenged in regulating the temperature in their rooms.
There were some additional comments from guests who thought that the beds were sagging and uncomfortable.
TripAdvisor.com guest reviewers ranked this hotel #17 out of 30 Thunder Bay hotels, based on 24 reviews.
Expedia.ca guest reviewers rated this hotel 3.4 out of 5, based on 9 reviews. 78% of guests would recommend this hotel.
Hotels.com guest reviewers rated this hotel 3 out of 5, or "good", based on 35 reviews.
Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: September 18, 2012).
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Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
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