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Guests praised this hotel's free breakfast and proximity to the Thunder Bay Expy

Pros
  • Free Wi-Fi, free parking, free breakfast
  • Guests felt that they received good value for the price paid
  • Guests said that the breakfast was tasty, nutritious and filling
  • Clean, large rooms, according to guests
Cons
  • Aging decor, according to guests
  • Some guests complained about odours of cigarette smoke
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Sep 28, 2012
Overview
The Comfort Inn Thunder Bay is located on West Arthur St. approximately a 5-minute drive from the Thunder Bay Expy (Hwy 61, a major artery through Thunder Bay) and a 5-minute drive from Thunder Bay Airport (YQT). This hotel is popular with guests who want to have easy access to the airport or those who seek accommodation close to a major highway.

All of the 80 rooms at this hotel have free Wi-Fi, a mini-fridge, a microwave, a 32" TV, a hair dryer, a coffeemaker and an iron and ironing board. Guests can choose from rooms with queen or double beds. Pets are permitted free of charge.

There is no on-site restaurant, but guests are offered a complimentary continental breakfast daily. There are a number of eating establishments located within a 5- to 10-minute walk. On-site amenities include free parking.

Shopping is available at Thunder Bay Mall, a 13-minute walk away. The downtown Thunder Bay area is about a 6-minute drive away, while Lakehead University is a 10-minute drive away. Fort William Historical Park (a re-creation of the days of the North West Company and the Canadian fur trader) is a 12-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: September 25, 2012).
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The Good
Based on the reviews used for this analysis, many guests had a positive experience at this hotel. Much of that could be attributed to the hotel's price point and to the free breakfast.

There was a sense from guests that there was good value received for the price paid. Guests felt that the price point was attractive and were satisfied with what they got in return.

Guests appreciated having breakfast included with their room rate and said that there was a good selection of food available. One guest described the breakfast as nutritious.

Rooms were clean and were a generous size, according to a number of guests.

Location was a positive factor for a number of guests, who appreciated this hotel's proximity to the airport and to the Thunder Bay Expy (Hwy 61) and said that the hotel was easy to locate.

A few guests felt that staff were friendly and helpful at various points throughout the hotel. 
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The Bad
While many of the reviews used for this analysis were positive, guests did commonly complain about aging decor and about cigarette smoke odours.

Several guests suggested that a makeover or renovations were in order and said that the hotel was showing its age throughout. 

A number of guests complained about lingering cigarette smoke odours in their rooms. The hotel offers both smoking and non-smoking rooms. Other guests complained of unpleasant odours that they described as musty.

There were some additional comments from guests who felt that the breakfast area was small and from guests who found the lack of an elevator to be inconvenient. The hotel has rooms on two floors.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #18 out of 30 Thunder Bay hotels, based on 44 reviews.

Expedia.ca guest reviewers rated this hotel 3.5 out of 5, based on 17 reviews. 59% of guests would recommend this hotel.

Booking.com guest reviewers rated this hotel 7.6 out of 10, or "good", based on 31 reviews. 

Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: September 25, 2012)
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.1
Good
#
7 / out of 12
hotels in Thunder Bay

Rated 7.1/10 based on 903 reviews

Ranked #7 out of 12 hotels in Thunder Bay

903
Map Marker Comfort Inn Thunder Bay
660 West Arthur Street, Thunder Bay, ON