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Airlane Hotel and Conference Centre

Airlane Hotel and Conference Centre is a 2 star hotel in Thunder Bay, Ontario, Canada 698 W Arthur Street Jct Hwy 61 and Arthur Street, Thunder Bay, ON, Canada
Estimated Price
$137
CAD
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Amenities
Booking Information


An airport hotel with free shuttle service and an on-site restaurant

Pros 
  • Free Wi-Fi, free parking, free airport shuttle
  • Guests liked this hotel's proximity to the Thunder Bay Expy and to the airport
  • Guests liked the food in the on-site restaurant
Cons 
  • Guests complained about cigarette smoke odours
  • A number of guests were bothered by noise from guests in neighbouring rooms
  • Aging decor, according to guests

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Editor's Analysis
Updated on Sep 28, 2012
Overview
Located a 4-minute drive from Thunder Bay International Airport and about a minute's drive to the Thunder Bay Expy (Hwy 61, a major artery through Thunder Bay), this hotel is popular with air travellers who seek accommodation near the airport, or with guests who want to be close to a major highway.

All of the 153 rooms at this hotel have free Wi-Fi, a flat-screen TV, a mini-fridge, a hair dryer, a coffeemaker and an iron and ironing board. Guests can choose from standard rooms (queen beds with a sofabed or two double beds) or suites, which have a king bed, a jacuzzi, a fireplace and a dining table. Pets are permitted for a cost of $10/night.

Renovations to guest rooms and the lobby have been ongoing for several months and are expected to be completed in early October 2012.

Guests can dine on site at the River Rock Bar & Grill, which serves breakfast, lunch and dinner daily, or unwind with a drink and lighter fare in the River Rock Lounge. There is also a selection of restaurants within about a 5-minute walk. On-site amenities include free parking, a gym, a hot tub, a sauna and an indoor pool. Guests are also offered a complimentary shuttle to the airport.

Shopping is nearby at the Thunder Bay Mall (an 11-minute walk). The downtown Thunder Bay area is a 6-minute drive away, while Lakehead University is a 10-minute drive away. Fort William Historical Park (a re-creation of the days of the North West Company and the Canadian fur trader) is an 11-minute drive away from the hotel. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, airport shuttle, renovation status and parking (call date: September 28, 2012)
The Good
Based on the reviews used for this analysis, guests generally had a good experience at this hotel, and much of that could be attributed to the hotel's location and to the convenience of its airport shuttle.

Location was a major draw for a number of guests who appreciated this hotel's proximity to the airport and to the Thunder Bay Expy. Shopping and restaurants were also nearby, according to guests, and many said that this hotel was easy to find.

A number of air travellers appreciated the convenience of the frequent, free airport shuttle.

A few guests liked the on-site restaurant and said that while the menu was small, it offered interesting, tasty choices.

Staff here were friendly and helpful, according to guests.

There were some additional comments about speedy Wi-Fi connections.

The Bad
While many of the reviews used for this analysis were positive, guests did commonly complain about a few things, including odours in the rooms and noisy neighbours.

A few guests complained of cigarette smoke odours in rooms that had been designated as non-smoking.

A number of guests were bothered by noise from guests in neighbouring rooms, including ringing phones and conversations. Guests suggested that more needed to be done to soundproof. A few guests were bothered by noise from the nearby airport.

Although the hotel is currently undergoing renovations (to be completed in early October 2012), guests said that the rooms were badly in need of updating, singling out furniture, carpets, linens and draperies.

A few guests suggested that greater detail needed to be taken with cleaning throughout the hotel. Guests mentioned dirty rooms and dirt in the pool area.
Expedia.ca guest reviewers rated this hotel 3.4 out of 5, based on 16 reviews. 62% of guests would recommend this hotel.

Hotels.com guest reviewers rated this hotel 3 out of 5, or "good", based on 42 reviews.

Confirmed with a front desk agent: Wi-Fi, airport shuttle, renovation status and parking (call date: September 28, 2012)
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
5.8
Mediocre

#11 out of 12
Guest Rating Explained
Rating: 5.8 / 10 Details

No. of guest reviews: 104
Guest Recommended: No
Guest Ranking Explained

Airlane Hotel and Conference Centre is #11 out of 12 hotels in Thunder Bay ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Robert from St. Peter, MN US rated Airlane Hotel and Conference Centre 4 out of 10 on June 07, 2014 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Sarnia, ON CA rated Airlane Hotel and Conference Centre 8 out of 10 on July 30, 2011 Verified Guest Hotel Review

"ThunderBay Trip"
"We had pre-booked two rooms. The one room for two people was supposed to have two double beds. When we arrived both rooms were with one king bed and a pullout couch. The pullout couch was very uncomfortable!!! Otherwise the rooms were very clean, bed very comfortable and very good location.(especially if you like to watch planes landing)"
Hotel review by guest is Positive
Tim from Dryden, ON CA rated Airlane Hotel and Conference Centre 6 out of 10 on April 17, 2011 Verified Guest Hotel Review

"Fair Value"
"Fairly quiet and close to the airport. Rooms were not that clean. Restaurant has trouble getting your orders or bills right. Staff was friendly and helpful. Overall not the worst or best. Pool was nice and clean."
Hotel review by guest is Negative
Verified Guest from Dryden, ON CA rated Airlane Hotel and Conference Centre 3 out of 10 on April 17, 2011 Verified Guest Hotel Review

"carpet looking very dirty. The restaurant is dirty..lady that serving is dirty, can't make our order right, we went back there for second time to give them a chance but got wosrt, table is unclean, you should change your restaurant to some safe and tidy."
Hotel review by guest is Negative
Stan from Selkirk, MB CA rated Airlane Hotel and Conference Centre 2 out of 10 on February 10, 2011 Verified Guest Hotel Review

"totally awefull stay."
"This used to be such a good hotel. never thought it would turn into this. Beds are so old and linens full of cigarette burns. Doors are falling apart. walls dirty, could not even get an ice bucket and no one there even tried to find one. etc. etc. We were extremely dissapointed about all of our stay there. The location is good (near the airport) but the access to the hotel is not good."
Hotel review by guest is Positive
Verified Guest from Brownsburg-chatham, QC CA rated Airlane Hotel and Conference Centre 10 out of 10 on November 16, 2010 Verified Guest Hotel Review
Hotel review by guest is Negative
George from La Sal;le, MB CA rated Airlane Hotel and Conference Centre 5 out of 10 on March 24, 2010 Verified Guest Hotel Review

"airport noise, terrible carpet, old tub/shower and a bit drab."
Show older reviews
Hotel review by guest is Negative
Lauren from Winnipeg, MB CA rated Airlane Hotel and Conference Centre 5 out of 10 on September 07, 2009 Verified Guest Hotel Review

"It was kind of gross that there were yellow stains on the bedspread, and the room was always way too cold. As well, there were bugs in the bathroom that were fairly large and crawling on the floor. Other than that, the staff were nice, and I was able to add another occupant to the room without a charge, which was really good."
Hotel review by guest is Negative
Matthew from Sudbury, ON CA rated Airlane Hotel and Conference Centre 4 out of 10 on August 04, 2006 Verified Guest Hotel Review

"This was a very noisy hotel with very thin walls. Being that it is directly in the flight path of the airport and that it is so close to the airport, you have constant highway and plane noise. I was awakened the first morning by an alarm clock in the next room while wearing earplugs to block out the noise...that's how thin the walls are. Listening to someone else shower in the next room is not an enjoyable experience when staying in a hotel. Also the internet signal was appaling. They advertise free wireless internet to the rooms in the hotel, yet the wireless signal never went above the "very poor" rating for a signal on my laptop. This resulted in being constantly dropped from the signal when it dipped too low. Basically they advertised a service which was useless in the state it is in. I would not recommend this hotel to anyone."
Hotel review by guest is Positive
Brian from Toronto, ON CA rated Airlane Hotel and Conference Centre 8 out of 10 on October 20, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Sharon from Georgetown, ON CA rated Airlane Hotel and Conference Centre 6 out of 10 on August 09, 2005 Verified Guest Hotel Review

"Outside the front door could have been cleaner. Also, I had asked for a non-smoking room. There was a non-smoking sign on the door but the room stank. I smelt like 10 people had been in there smoking all day. I realized the bed spread smelled of stale smoke. The bottom line: that room stank. Other than that the bed was comfortable, the room and bathroom were nice. My only complaint is the smell of that room. I even kept me awake. This ruined it for me."
Hotel review by guest is Negative
Verified Guest from Orleans, ON CA rated Airlane Hotel and Conference Centre 3 out of 10 on July 28, 2005 Verified Guest Hotel Review

"Not a pleasant experience."
Hotel review by guest is Positive
Jennifer from Beloit, WI US rated Airlane Hotel and Conference Centre 8 out of 10 on July 30, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Disabled Access
  • Bar / Lounge
  • 24 Hour Reception
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Sauna
  • Security Guard
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • Connecting Rooms
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • TV
  • Laundry service
  • Garden
  • Full-service catering
  • Disabled Accessible Rooms
  • Jacuzzi
  • Steam Bath
  • Pool Indoor
  • Ice Machine
  • Vending Machines
  • Free Parking

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