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Americas Best Value Gardens Inn Niagara Falls

6.3 | Fair
MAP

Clean and quiet, but some concerns about proximity to the Falls and attitude of the staff

Pros
  • Free parking, free WIFI
  • Complimentary breakfast vouchers with free Value Member sign-up
  • Most guests found the hotel very clean
  • Several guests described the hotel as quiet
Cons
  • Some guests thought the location was too far from the Falls and dining options
  • Some guests found the staff to be unfriendly
  • Some reviewers described the Inn as too expensive for the quality
Editor's Analysis
Updated Jul 10, 2012
Overview
Located approximately 8.4km from the Horseshoe Falls, America's Best Value Gardens Inn is situated on family-friendly Lundy's Lane, and is approximately 15km (roughly 18 minutes driving time) from St. Catharines/Niagara District Airport (YCM).

America's Best Value Gardens Inn is comprised of 28 rooms on one level, and offers air conditioning, satelite TV, fridge, hair dryer, and free WIFI. Amenities available upon request include microwaves, irons and ironing boards.  Additional hotel amenities include playground, BBQ area, heated outdoor pool, fax machine and free parking. Pets are not allowed.

The Inn is located within a short driving distance to many of the Falls' tourist attractions such as, Fallsview Casino (roughly 10 minutes driving time), Journey Behind The Falls (approximately 11 minutes driving time), Ripley's Believe It Or Not Museum (roughly 10 minutes driving time), and Marineland (about 13 minutes driving time).  

America's Best Value Gardens Inn is also nearby several golf courses, including Fox Run Golf Course and Driving Range (approximately 11 minutes driving time), Eagle Valley Golf Club (about 12 minutes driving time), and Whirlpool Golf Course (roughly 15 minutes driving time).

Complimentary breakfast vouchers are offered for Value Club Members (sign-up is free at the Inn) at the Flying Saucer Restaurant (about 4 minutes driving time). Other nearby dining options include Chip N Charlie's Bar and Eatery (approximately 2 minutes walking time), The Highland Tap Pub (roughly 4 minutes driving time), and Carpaccio Restaurant (about 4 minutes driving time).

Shopping is available at Canada One Factory Outlets (approximately 2 minutes driving time), Brand Name Shoe Warehouse (roughly 4 minutes driving time), the Centre Gift Shop (about 9 minutes driving time), and The Pen Centre Mall (16 minutes driving time). (All distances and travel time estimates - Google Maps).

Verified with a Front Desk Agent: Free parking, free WIFI and breakfast voucher with free Value Club sign up; pets not-allowed. (Call date: July 7th, 2012).
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The Good
Guests responded positively to the Inn's cleanliness, quiet location, and staff.

Please note this specific hotel had conflicting opinions from reviewers on most points, and we've endeavoured to provide the reader with an overview of both points-of-view.

Most guests complimented America's Best Value Gardens Inn on its cleanliness; reviewers found their rooms to be very clean overall. A few reviewers remarked that their rooms were clean upon arrival but not cleaned during their stay, and that they had to ask housekeeping for cleaning.

Many reviewers described their stay and the location in general as very quiet and relaxing, and that the Inn was "away from the busy downtown area". However a few guests found the truck noise from the highway to be too loud.

Several guests complimented the Inn on its friendly and professional staff, however there was some balance on this opinion as others said the service unfriendly and poor.

A few guests described the Inn as good value for the price. They were pleased that America's Best Value Gardens did not raise prices during high season and holidays, when other hotels would (according to some guests).
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The Bad
Guests responded negatively to the Inn's location, service, and price.

Contrary to the positive comments about the location above, many guests found the location of the Inn too far away from the Falls and its attractions, as well as dining options.  Some guests mentioned the Inn was "only for drivers", as cab fare to and from the Falls area were expensive.

While several guests found the service friendly and helpful, some other reviewers had problems with the Inn's service and staff, finding it unfriendly and poor.

Some reviewers found the rooms too expensive for the quality; they described their rooms as too small, that they didn't get enough TV channels, and that the decor was cheap-looking.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 6.7 out of 10 from 34 reviews.

TripAdvisor.com guest reviews ranked the hotel #48 out of 68 Niagara Falls B&B and Inns from 16 reviews.

Hotels.com guest reviews rated the hotel 3.2 out of 5 from 14 reviews.

Priceline.com guest reviews rated the hotel 4.8 out of 10 from 29 reviews.

Verified with a Front Desk Agent: Free parking, free WIFI and breakfast voucher with free Value Club sign up; pets not-allowed. (Call date: July 7th, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.3
Fair
#
3 / out of 3
hotels in Thorold

Rated 6.3/10 based on 372 reviews

Ranked #3 out of 3 hotels in Thorold

372
Map Marker Americas Best Value Gardens Inn Niagara Falls
13055 Lundy's Lane, Thorold, ON