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Mountain Springs Resort and Conference Centre

6.1 | Fair
MAP

Next to the lifts, away from the main village, but some concerns with upkeep

Pros
  • Free Wi-Fi
  • The staff and customer service were complimented by many guests
  • Several reviewers were pleased with the hotel's location
Cons
  • Cleanliness was an issue for some lodgers at this hotel
  • Some guests had complaints about the condition of the amenities in their rooms
Editor's Analysis
Updated Aug 30, 2012
Overview
Mountain Springs Resort and Conference Centre is situated 2 minutes' walking time from Blue Mountain's village centre, and is popular with travellers requiring extended-stay amenities and those who want quick access to the mountain without staying right in the village.

This hotel has 144 non-smoking suites, all of which offer free Wi-Fi, cable TV, air conditioning, a jacuzzi tub, a fireplace, a full kitchen, a washer/dryer, and a hair dryer. Parking is free, pets are allowed, and the hotel is not accessible.

Additional hotel amenities include an outdoor pool, a spa tub, meeting and banquet facilities, barbecue grills, ski storage, a free shuttle around Blue Mountain Resort, fitness and spa facilities, and a games room.

Dining is available close by at Oliver and Bonacini's (roughly 8 minutes' walking time), C & A Steak Company and Jozo's (both a 3-minute drive northwest of the hotel).


Mountain Springs Resort is close to many of the area's natural and cultural attractions. It's next to some of Blue Mountain's ski lifts (and promoted as a ski-in/ski-out accommodation option). Scandinave Spa is a 5-minute drive east of the hotel, and Sunset Point Beach is roughly a 17-minutes drive eastward. 

Shopping can be found in Blue Mountain Village (a 3-minute drive northwest of the hotel, accessible by the resort's free shuttle). The hotel is located roughly 9 km (a 14-minute drive) from Collingwood's city centre, and 149 km (approximately 2 hours and 10 minutes' driving time) from Pearson International Airport. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets allowed, not wheelchair accessible. (Call date: August 25th, 2012).
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The Good
Reviews used for this analysis showed mixed opinions of the Mountain Springs Resort, however some common compliments included the hotel's staff and location.

Many guests had positive things to say about the hotel's staff, and described them as friend, helpful, courteous, and knowledgeable. One reviewer mentioned they had difficulty starting their fireplace, but that it was quickly remedied by staff shorty after calling them.

The location was praised by some, who stated it was peaceful and quiet, and far enough away from the main scene of the village, but close to skiing, biking and hiking. The free shuttle into the village was also mentioned by some as being very convenient.
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The Bad
While guests who provided reviews for this analysis tended to be split between positive and negative experiences, common complaints among them included the hotel's cleanliness and amenities.

Several guests were disappointed by the level of cleanliness within the hotel. They reported their units needed vacuuming and general overall cleaning, that there were dirty dishes in their kitchens, and that the washroom by the pool was very dirty. Some lodgers were very pleased however, with the level of cleanliness in their units.

The condition of the rooms' amenities was criticized by some reviewers. They described old appliances, broken tiling, loud and old air conditioning units, and uncomfortable beds. However some guests of the hotel were pleased with the condition of their appliances and fixtures.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #5 out of 6 hotels in Blue Mountains from 41 reviews.

Expedia.ca guest reviews rated the hotel 2.8 out of 5 with a 62% recommendation from 8 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, pets allowed, not wheelchair accessible. (Call date: August 25th, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.1
Fair
#
6 / out of 7
hotels in The Blue Mountains

Rated 6.1/10 based on 312 reviews

Ranked #6 out of 7 hotels in The Blue Mountains

312
Map Marker Mountain Springs Resort and Conference Centre
RR#3 Blue Mountain Road, The Blue Mountains, ON