Super 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel SudburySuper 8 Motel Sudbury

Centrally located but many guest complaints about cleanliness, maintenance, and service

Pros
  • Free parking, free breakfast, free wireless Internet, free local calls, and free daily newspapers
  • Several guests found the location convenient for accessing area attractions and nearby highways
  • A few guests described their rooms as spacious
Cons
  • Many guests found the hotel in need of major upgrades and repairs
  • Many reviewers described unpleasant odours in their rooms
  • Several guests found cleanliness inconsistencies
  • Several reviewers had concerns about the lack of customer service they received
  • A few guests complained that the continental breakfast lacked quality and selection
Editor's Analysis
Updated Jun 1, 2012
Overview
The Super 8 Motel Sudbury is located on Regent Street at the Four Corners intersection in Sudbury, Ontario. This hotel is adjacent to a strip mall that features a few stores and Buzzy Browns Restaurant and Pub. This property is also located across the street from the Southridge mall.

This hotel offers smoking and non-smoking accommodations. All rooms are accessed via exterior cooridors and include free wireless Internet, free local calls, hair dryers, air-conditioning, alarm clocks, irons and ironing boards, in-rooms safes, coffee makers, microwaves, mini-fridges, and free daily newspapers. Free on-site parking is available for cars and over-sized vehicles. Pets stay for free (depending on the availability of pet-friendly rooms).

A free continental breakfast is served daily from 6:00am - 9:00am. There is also a 24-hour coffee and tea station and room service is available from the nearby Buzzy Browns Restaurant and Pub. Dry cleaning is available for an additional fee.

This hotel offers convenient access to 2 major highways. Regent Street transitions into Highway 69/400 to Toronto, and provides exits to Highway 17 (east to North Bay or west to Sault Ste. Marie) 5 minutes by car south of this hotel. Two family-oriented attractions are also within a short drive from this property. Science North, located on Lake Ramsey, (features an IMAX theatre, interactive science exhibits, and planetarium) is a 3 minute drive away. Dynamic Earth, which offers tours of a mine and features the "Big Nickel" (30-foot high replica of the Canadian Nickel) is about a 10 minute drive from this hotel (driving estimates: Google Maps).

Verified by a Front Desk Agent on May 26, 2012: The continental breakfast is served daily from 6:00am -9:00am.
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The Good
Most of the reviews used for this analysis indicated negative experiences. However, many guests found the location of this hotel convenient for accessing nearby highways, restaurants, shopping, the Sudbury hospital, and Laurentian University. 

A couple of reviewers described their guest rooms and bathrooms as spacious. A few guests found the free wireless Internet to be a value added feature. A couple of reviewers thought that the breakfast area was clean and spacious.
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The Bad
Among reviews used for this analysis, most guests expressed concerns about the condition of their rooms and the property in general.

Many reviewers discovered unpleasant odours in their rooms. A few guests thought their rooms smelled musty or stale, while several other reviewers found their rooms smelled of cigarette smoke. Some guests also noted that the hotel hallways smelled like cigarette smoke.

The guest rooms were frequently described as needing major repairs. Areas of neglect mentioned by reviewers included: dirty and worn carpeting, out-dated bedding and curtains, leaky bathroom faucets, clogged drains, dirty tile grouting, dusty surfaces, and scuffed walls. One guest thought his room and the property in general appeared to be run-down and he said, "the stains and smells were too numerous to list". A few guests found their in-room televisions didn't work properly, while one guest complained that the exterior door of her guest room did not lock.

The front desk agents were also the source of several complaints. Some guests described the staff as rude and unprofessional, while one reviewer described being frustrated that the rate he was quoted at check-in was not honoured at check-out.

Other common complaints included poor selection and food quality at the continental breakfast, expensive room rates for the lack of amenities offered, and limited parking. 
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Show Sources
Sources
Hotels.com gave this hotel an average score of 3.1 out of 5.0, from 27 reviews.

TripAdvisor.ca ranked this hotel #23 out of 27 properties in Sudbury, based on 26 guest reviews.

CanadianHotelGuide.com gave this hotel an average score of 6.3 out of 10, from 17 guest ratings.

Expedia.ca gave this hotel an average score of 3.2 out of 5.0, with 67% of 6 guests recommending this property. 

Verified by a Front Desk Agent on May 25, 2012: The continental breakfast is served daily from 6:00am - 9:00am.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.0
Fair
#
22 / out of 23
hotels in Sudbury

Rated 6.0/10 based on 1578 reviews

Ranked #22 out of 23 hotels in Sudbury

1578
Map Marker Super 8 Motel Sudbury
1956 Regent Street, Sudbury, ON