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Knights Inn Sudbury

5.9 | Mediocre
MAP

Cheaper south Sudbury hotel with well-equipped and pet-friendly rooms but mixed reviews

Pros
  • Free Wi-Fi, free breakfast, free parking, free local calls and free newspapers
  • Many reviewers described their rooms as clean
  • Many guests found the room rates reasonable
  • The staff were frequently complimented for their friendly service
  • A few reviewers found the location convenient for exploring the area by car
  • A few guests found the beds comfortable
Cons
  • No on-site restaurant
  • Many guests described the interiors as dated and in need of upgrades
  • A couple of reviewers noticed an unpleasant smell in the rooms and halls
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Nov 19, 2014
Overview
This hotel is situated on a major thoroughfare, south of the downtown area, and is centrally located for guests looking to explore the area by car. Science North Museum is about a 4-minute drive away, while the Dynamic Earth science museum and the Big Nickel (a 30-foot replica of a 1951 Canadian nickel) are 7 minutes away by car.

Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, free local calls, a 32" flat screen TV, a mini-fridge, a microwave, a desk and individual climate control. Select rooms also include a jetted tub, while some rooms offer wheelchair-accessible entrances. Irons and ironing boards are available on request. 

Free parking, with cold weather plug-ins, is available on site and pets are permitted in select rooms for an additional fee of $10 per night.

A free breakfast is served from 7 am to 9 am on weekdays and from 8 am to 10 am on weekends. This hotel does not have an on-site restaurant.

Other on-site amenities include a 24-hour front desk, fax and copy service, free newspapers and an ice machine.

The downtown area, which is a 6-minute drive away, features dining, shopping, the Sudbury Theatre Centre and the Sudbury Arena. Laurentian University is an 8-minute drive away, while big-box shopping and the New Sudbury Centre shopping mall are both within a 15-minute drive.

The Greater Sudbury Airport (YSB) is 30 to 35 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on December 31, 2013: Free breakfast hours and pet policy.
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The Good
Among the reviews used for this analysis, many guests described satisfactory stays at this hotel and thought that the room rates were reasonable.

Many guests described their rooms as clean, while a few other reviewers added that their rooms were generally comfortable, spacious and quiet. A few reviewers specifically mentioned that the beds were comfortable.

The staff were frequently complimented for their friendly service and one guest said that "Jay, the manager, does all he can to make the stay pleasant". However, a few reviewers expressed some concerns about the customer service (see below for more details).

A few reviewers found the location convenient for exploring the area by car.
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The Bad
There were a few common concerns found for this hotel, among the reviews sourced for this editorial.

Many guests described their rooms as dated and in need of updates, while some reviewers specifically complained about worn and stained furniture.

A couple of guests noticed an unpleasant smell in the halls and guest rooms.

While the staff were frequently complimented for their friendly service, as mentioned above, a few guests thought that the customer service could have been better. A couple of these guests said that the staff were difficult to reach by phone or were not often at the front desk, while another reviewer thought that the front desk agents were not overly friendly.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.3 out of 5, with 82% of 57 guests recommending the property.

TripAdvisor.ca ranked this hotel #27 out of 29 hotels in Sudbury, with an average score of 2.5 out of 5, from 38 reviews.

The author called the hotel on December 31, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
5.9
Mediocre
#
23 / out of 23
hotels in Sudbury

Rated 5.9/10 based on 673 reviews

Ranked #23 out of 23 hotels in Sudbury

673
Map Marker Knights Inn Sudbury
340 York Street, Sudbury, ON