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"Bedroom that I stayed in looked dull, with poor lighting, and unattractive. You can do better than that for a Holiday Inn."
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"Did not like the breakfast or service at the connected resteraunt"
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"The gentleman at the desk when we checked -in was very nice and helpful. We just stayed 1 night, but enjoyed that night,felt very confortable."
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"When I arrived at the hotel "Michelle" was the front desk clerk on duty who handled my check in. She was very friendly and helpful. She took the time to deliver a baggage cart down to the main entrance of the tower to make it easier for my kids and I to load up our personal items.
She is very personable and does a great job for the Holiday Inn.
Please share my thanks again to her for her assistance and friendly welcome!"
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"Had to complain about noise,twice during middle of the night.
Second Time,the noise stopped
Was not greeted at restaurant for Breakfast,waited 10 minutes,then sat ourselves,restaurant needs to be updated"
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"The room was very large and well appointed. It was also very clean."
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"The hotel was well situated for trips to Science North and the Doran Planetarium at Laurentian University. The staff quickly, and courteously met all of our special requests. Overall a good experience"
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"My girlfriend and I came down to meet 2 friends for a relaxing shopping weekend. We booked a room with 2 beds. When we arrived we had a room with one bed because the hotel assumed that because we were 2 adults we were a couple. (should never assume!) Therefore, they had to give us another room, and because of this we went from the 4th floor to the 1st floor because the hotel was booked, and we were in the middle of a bunch of hockey team rooms. It was very noisy and we were very disappointed."
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"We complained that our room did not have any heat on the first night. It was fixed however we felt we should have been given a discount."
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"Bit intrusive when I had to keep walking by the front desk and I got a hello EVERY TIME."
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