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Friendly service, clean rooms, and located near amenities according to guests

Pros
  • Free Internet, free local calls, free weekday newspapers, free parking, and free continental breakfast
  • Many guests found the location of the hotel convenient for accessing nearby restaurants and shopping venues
  • Several reviewers found their rooms to be clean
  • The quality of the free breakfast was praised by a few guests
  • A few guests complimented the friendly customer service
Cons
  • A couple of guests complained about smelling cigarette smoke in their non-smoking rooms
  • A couple of reviewers thought that the carpeting needed replacing
  • A few guests found the room rate expensive for the lack of on-site amenities offered
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated Jun 14, 2012
Overview
The Comfort Inn is located on Regent Street (Highway 69) in the south end of Sudbury, Ontario. This hotel is located in a shopping complex that includes several restaurants (East Side Mario's, Plucker's Wings and Things, Harvey's, and Dairy Queen) and a few retail stores.

This hotel has 80 rooms and offers both smoking and non-smoking accommodations. All rooms include televisions, coffee makers (with complimentary coffee and tea), air conditioning, hair dryers, irons and ironing boards, telephones with voicemail, desks, free high speed Internet, free local calls, and free weekday newspapers. Pets are allowed at this hotel for a charge of $10 per stay. Free parking with cold weather hook-ups for cars and over-sized vehicles is available on site. 

A free breakfast is served from 6:30am - 9:30am on weekdays and 7:00am - 10:00am on weekends.

This hotel offers the following services (at an extra charge): currency exchange, valet dry cleaning, and print, copy, and fax services.

In addition to the surrounding shopping complex, this property is also 2 minutes (by car) from the Southridge Mall which features a Metro grocery store, retail clothing stores, and a Goodlife Fitness Centre. The interchange for Highway 69/400 (to Toronto) and Highway 17 (east to North Bay or west to Sault Ste. Marie) is a 5 minute drive south of this hotel (travel time estimates: Google Maps).

Verified by a Front Desk Agent on May 31, 2012: The free breakfast is served from 6:30am - 9:30am on weekdays and 7:00am - 10:00am on weekends.
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The Good
There were few hotel reviews available for this analysis. However, among the limited number of reviews, there were several common compliments found.

Many guests found the location of the hotel convenient for accessing Highway 55 and nearby amenities such as shopping and restaurants. A couple of guests mentioned that they found the property within walking distance to several restaurants.

The rooms were described as clean by several guests and one reviewer stated that this property was "the most up to date and cleanest" Comfort Inn she had ever visited.

A few guests complimented the food quality and selection of the free continental breakfast, while one reviewer described the breakfast as "better than average".

The customer service also received a few compliments and the front desk agents were described as friendly, helpful, and efficient.

The free wireless Internet, in-room microwaves, and in-room mini-fridges were mentioned by some guests as added value features.
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The Bad
As mentioned above, there were few reviews found for this analysis, however some guests did describe a couple of common concerns.

A few reviewers complained about smelling cigarette smoke in their non-smoking rooms. One guest suggested that cigarette smoke from a neighbouring room may have been permeating his room through the vents. 

A couple of guests mentioned that the carpeting was looking worn and needed replacing, while a couple of other reviewers thought the room rate was expensive for the lack of on-site amenities offered.

Other isolated concerns mentioned by guests included: uncomfortable mattresses and small breakfast dining area.
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Show Sources
Sources
Booking.com gave this hotel an average score of 8.1 out of 10, from 10 guest reviews.

TripAdvisor.ca ranked this hotel #16 out of 27 properties in Sudbury, based on 8 guest reviews.

MyTravelGuide.com gave this hotel an average score of 6.0 out of 10, from 3 reviews.

Verified by a Front Desk Agent on May 31, 2012: The free breakfast is served from 6:30am - 9:30am on weekdays and 7:00am - 10:00am on weekends.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.9
Fair

Rated 6.9/10 based on 82 reviews

Ranked #16 out of 23 hotels in Sudbury

Map Marker Comfort Inn Sudbury
2171 Regent Street South, Sudbury, ON