BEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury CentrevilleBEST WESTERN Downtown Sudbury Centreville
7.5 | Good

BEST WESTERN Downtown Sudbury Centreville

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Downtown property that includes a free breakfast and complimented for room cleanliness

Pros
  • Free parking, free wireless Internet, free local calls, free daily newspapers, and free continental breakfast
  • Many guests complimented the front desk staff for their friendly and helpful service
  • Many reviewers described their rooms as clean and their beds as comfortable
  • Several guests found the location convenient for accessing downtown attractions
Cons
  • Several guests found the property in need of upgrades and repairs
  • Some reviewers thought the continental breakfast lacked variety and quality
  • A few guests described the neighbourhood immediately surrounding the hotel as unsafe
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Editor's Analysis
Updated May 31, 2012
Overview
The Best Western Downtown Sudbury Centreville is located on Larch Street, in downtown Sudbury, Ontario.

This hotel is 100% smoke-free and is comprised of 45 rooms and 9 suites. All units include air conditioning, pillow top mattresses, televisions, alarm clocks, coffee makers, free local calls (under 30 minutes long), hair dryers, irons and ironing boards, free daily newspapers, and free wireless Internet. Mircrowaves and fridges are available on request. Pets are allowed at this hotel, based on the availability of pet-friendly rooms, and restricted to pets under 80lbs ($20 per day and a refundable $50 deposit). There is also free outdoor parking on site.

A complimentary continental breakfast is served from 6:00am - 9:00am on weekdays and 7:00am - 10:00am on weekends. The on-site restaurant, Little India Restaurant, is open for lunch on Fridays from 11:30am - 2:00pm and serves dinner, daily, from 4:00pm - 10:00pm.             

The on-site fitness facility (open from 6:00am - 11:00pm) is equipped with a stationary bike, treadmill, and weight lifting equipment. Other on-site amenities include foreign currency exchange, dry cleaning services (extra fees apply), a business centre with copy, print, fax, mail, and courier services (extra fees may apply), and banquet/conference facilities with catering services.

This hotel is within a 5 minute walk to the Sudbury Arena (which features concerts and homegames of the OHL's Sudbury Wolves) and the Sudbury Theatre Centre. The Rainbow Centre (shopping mall, fitness centre, movie theatre) is about a 7 minute walk from this property. There are also many government offices, restaurants, shopping, and entertainment venues in the downtown area of Sudbury, all within a 5 - 10 minute walk of this hotel (walking time estimates: Google Maps).                                                                                                                                                                                                          
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The Good
The most common compliments for this hotel, among the reviews used for this analysis, were for room cleanliness and customer service.

Many reviewers described the front desk agents as polite, helpful, and caring. One guest who complimented the staff said, "they went out of their way to help us."

Guests also agreed that their rooms were clean and fresh smelling. A few reviewers described their rooms as "spotless", while a few other guests specifically complimented the housekeeping staff for being accommodating and friendly. Several guests also described their beds as comfortable.

Several guests found the downtown location of this property to be convenient for accessing nearby restaurants, the Sudbury Arena, and the Sudbury Theatre Centre. Guests also found the free parking to be a value added feature.

A few reviewers thought the room rate was reasonable and a few guests stated that they were likely to stay at this hotel again in the future.
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The Bad
While many guests found their rooms to be clean, as mentioned above, several guests thought the hotel could improve its appearance through upgrades and repairs. Some reviewers described neglected carpeting, scuffed woodwork, and the elevator as slow and run down.

Several guests were disappointed by the quality of the free continental breakfast. A few reviewers thought the breakfast lacked quality and selection, while a few other guests suggested that more hot items should be made available.

A few reviewers complained that the parking lot and the neighbourhood immediately surrounding the hotel seemed to be unsafe. A few guests described homeless people loitering near the hotel. A couple of other reviewers also mentioned that parking was limited and that the spaces were narrow.

Other isolated concerns included: the guest room windows did not open, the in-room fridges were not cold enough to preserve some food items, and poorly lit exterior signage made it difficult to located the hotel at night.
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Show Sources
Sources
MyTravelGuide.com gave this hotel an average score of 6.0 out of 10, from 38 guest reviews.

TripAdvisor.ca ranked this hotel #4 out of 27 properties in Sudbury, based on 86 reviews.

Hotels.com gave this hotel an average score of 3.9 out of 5.0, from 17 guest reviews.

CanadianHotelGuide.com gave this hotel an average score of 6.8 out of 10, based on 13 reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.5
Good

Rated 7.5/10 based on 386 reviews

Ranked #13 out of 23 hotels in Sudbury

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Map Marker BEST WESTERN Downtown Sudbury Centreville
151 Larch Street, Sudbury, ON