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Days Inn & Suites Sault Ste Marie Ontario

8.3 | Very Good
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Favoured by guests for convenient downtown location, clean rooms, and free covered parking

Pros
  • Free indoor parking, free wireless Internet, free in-room coffee, free local calls, and free newspapers
  • Many guests found the location convenient for accessing downtown attractions on foot
  • Many reviewers described their rooms as clean, well-maintained, and spacious
  • Several guests noted the free covered parking as an added value feature
  • A few reviewers described their beds as comfortable
Cons
  • A few guests were disturbed by noise in their rooms
  • A few reviewers described the staff as disinterested
Editor's Analysis
Updated Jul 16, 2012
Overview
The City Centre Travelodge is located on Bay Street next to the Essar Centre in downtown Sault Ste. Marie, Ontario. 

This property offers both smoking and non-smoking accommodations and pets stay for free (permitted in smoking rooms only). All units include individual climate control, free wireless Internet, flat screen televisions with DVD players, mini-fridges, coffeemakers with complimentary coffee, microwaves, alarm clock radios, hair dryers, irons and ironing boards, telephones with free local calls, and free newspapers. Select rooms also feature a kitchenette with a bar sink, countertop, and cupboards. Other select rooms may also include whirlpool tubs and bathrobes. Free indoor parking is available.

Other on-site amenities include meeting spaces, a fitness facility, and the Absolutely Delicious Cafe which may be accessed from the street and is open in the mornings and afternoon only.

The Travelodge is located next to the Essar Centre, which is a concert venue and home of the QMJHL's Sault Ste. Marie Greyhounds. It is across the street from the Station Mall (shopping, restaurants, and movie theatre) and access to the Sault Ste. Marie waterfront boardwalk and trail system. 

Other downtown attractions within walking distance of this property include the Algoma Art Gallery (12 minutes), the Canadian Bush Plane Museum (14 minutes), and the OLG Sault Ste. Marie Casino (table games, slot machines, and entertainment; 8 minutes). 

The International Bridge to the United States is about a 7 minute drive from this hotel, while the nearest interchange with Highway 17 (east to Sudbury and north-west to Thunder Bay) is about a 10 minute drive north of this property (walking and driving time estimates: Google Maps).   
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The Good
Positive reviews outnumbered negative reviews, among the reviews used for this analysis.

The rooms were frequently described as clean, well-maintained, and spacious. One guest described his room as "huge". A couple of reviewers also described their beds as comfortable.

Many guests found the location of this hotel convenient for accessing downtown attractions (such as the Station Mall, Essar Centre, and boardwalk) on foot.

Several guests noted the free covered parking as an added value feature, particularly during the winter months.

A couple of guests mentioned having pleasant views of the waterfront from their rooms. A few reviewers thought that the room rates were reasonable, while a couple of other guests indicated that they were likely to stay at this property again in the future.
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The Bad
As mentioned above, positive reviews outnumbered negative reviews, among the reviews used for this analysis. However, there were a few common concerns mentioned.

A few guests were disturbed in their rooms by noise. One reviewer found that street traffic noise permeated her room and disrupted her sleep, while a couple of other guests were disturbed by rowdy guests in neighbouring rooms. The guests that had concerns about noise from neighbouring rooms were disappointed that their complaints to the front desk were not addressed.

A few reviewers also expressed concerns about the customer service. The front desk staff were described by some guests as inefficient and disinterested.

Other isolated complaints included: no guest computer available, no on-site restaurant, and cigarette smoke from neighbouring rooms seemed to permeate other rooms through the ventilation system.
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Show Sources
Sources
Hotels.com gave this property an average score of 4.2 out of 5, from 17 reviews.

TripAdvisor.ca ranked this hotel #11 out of 20 properties in Sault Ste. Marie, based on 31 guest reviews.

CanadianHotelGuide.com gave this hotel an average score of 8.2 out of 10, from 35 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.3
Very Good
#
9 / out of 14
hotels in Sault Sainte Marie

Rated 8.3/10 based on 1068 reviews

Ranked #9 out of 14 hotels in Sault Sainte Marie

1068
Map Marker Days Inn & Suites Sault Ste Marie Ontario
332 Bay Street, Sault Sainte Marie, ON