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Complimented by guests for friendly service, clean rooms, and free breakfast

Pros
  • Free parking, free breakfast, free wireless Internet, free local calls, and free newspapers
  • The staff were frequently complimented for their friendly and helpful service
  • Many guests described their rooms as clean
  • Many reviewers found the location convenient for accessing local highways
Cons
  • A few guests thought that the room rates were expensive
  • A few reviewers described the breakfast dining area as small and cramped
Editor's Analysis
Updated Jul 16, 2012
Overview
The Comfort Inn Sault Sainte Marie is located on Great Northern Road, in Sault Ste. Marie, Ontario. This hotel is situated in a commercial area of the city and is located just south of Highway 17 (Trans-Canada Highway) which leads north-west to Thunder Bay and east to Sudbury.

This hotel offers both smoking and non-smoking accommodations. All units include free wireless Internet, free newspapers, free coffee, telephones with free local calls, hair dryers, irons and ironing boards, televisions with pay-per-view movies, and air conditioning. Mini-fridges and microwaves are available for an extra charge. Pets are allowed at this hotel for an additional $10 per pet, per night fee. Free on-site parking is available and includes cold weather hook-ups.

A free continental breakfast is served from 6:30am - 9:30am on weekdays and from 7:00am - 10:00am on weekends.

A fitness facility is on site and this hotel also offers business services, such as printing, copying, and faxing (extra fees may apply).

The area surrounding this hotel offers many amenities such as restaurants, drug stores, grocery stores, and other shopping venues within a 5 minute drive of the property. Downtown Sault Ste. Marie is a 10 minute drive south of this hotel (via Great Northern Rd/Pim Street). The downtown area features boutique shopping, dining, the OLG Sault Ste. Marie Casino (table games, slots, and entertainment), and Essar Centre arena (home of the OHL's Sault Ste. Marie Greyhounds) (driving time estimates: Google Maps).

Verified by a Front Desk Agent on July 13, 2012: The fee for pets is $10 per pet, per night. The free continental breakfast is served from 6:30am - 9:30am on weekdays and from 7:00am - 10:00am on weekends.
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The Good
Of the reviews used for this analysis, most indicated positive overall experiences at this hotel.

Many guests complimented the friendly and professional staff. A few guests also mentioned that the check-in process was efficient and straightforward.

The rooms were frequently described as clean and well-maintained. A few reviewers also added that their beds and pillows were comfortable.

Several guests thought that the location of this hotel was convenient for accessing local highways, including the Trans-Canada Highway (Highway 17). Some reviewers also noted that there were nearby amenities, such as shopping and restaurants, within a 5 minute drive of the hotel.

The food quality at the free breakfast was praised by several reviewers. One guest was specifically impressed with the variety of hot items provided, such as eggs and sausages. A couple of reviewers also complimented the breakfast attendants for their friendly service.

A few guests mentioned that they were impressed with the speed of the free wireless Internet service.
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The Bad
Positive reviews for this hotel outnumbered negative reviews (among the reviews used for this analysis), however, there were a couple of common concerns.

A few guests thought that the room rate was expensive and one reviewer specifically mentioned that the hotel did not offer enough on-site amenities (such as an indoor pool) to justify the room rates.

While the selection and food quality at the free breakfast received compliments from several guests, a few reviewers complained about the breakfast dining area. Guests described the breakfast area as small and cramped.

A couple of guests described the hotel decor as dated. 
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Show Sources
Sources
Booking.com gave this hotel an average score of 8.0 out of 10, based on 19 guest reviews.

TripAdvisor.ca ranked this hotel #8 out of 20 properties in Sault Ste. Marie, from 18 reviews.

CanadianHotelGuide.com gave this hotel an average score of 7.0 out of 10, based on 7 guest reviews.

Verified by a Front Desk Agent on July 13, 2012: The fee for pets is $10 per pet, per night. The free breakfast is served from 6:30am - 9:30am on weekdays and from 7:00am - 10:00am on weekends.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good
#
10 / out of 14
hotels in Sault Sainte Marie

Rated 8.1/10 based on 547 reviews

Ranked #10 out of 14 hotels in Sault Sainte Marie

547
Map Marker Comfort Inn Sault Sainte Marie Canada
333 Great Northern Rd., Sault Sainte Marie, ON