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Comfort Inn Saint Catharines

Comfort Inn Saint Catharines is a 2 star hotel in Saint Catharines, Ontario, Canada 2 Dunlop Drive, Saint Catharines, ON, Canada
Estimated Price
$135
CAD
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Guest Reviews
Amenities
Booking Information

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14-minutes from Port Dalhousie, basic accommodations with clean rooms and free Wi-Fi

Pros
  • Free Wi-Fi and parking
  • Several reviewers were impressed with room cleanliness
  • Easy to find and close proximity to QEW and amenities, according to several guests
  • Pleasant and accommodating staff, according to some reviewers
  • Some guests felt the room rates were reasonable
  • A few guests described the beds as comfortable
Cons
  • Some guests felt the hotel was old, tired and dated
  • A couple reviewers were disappointed that continental breakfast was not included in the rate
  • A few guests described their beds as small
  • The rooms were on the smaller side, according to a few reviewers

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Editor's Analysis
Updated on Jan 14, 2013
Overview
This hotel is situated in a suburban area of Saint Catharines, 13-minutes by car from the nearest QEW interchange. This hotel would be suitable for leisure travellers who want to explore the area by car and need easy access to the highway.

Smoking, non-smoking and accessible accommodations are available. This hotel offers 100 individually climate controlled rooms that come with free W-Fi, cable TV, a coffee/tea maker, an iron and ironing board, a working desk and chair and a hair dryer. Free local calls and complimentary paper come with all rooms. 

Free on-site parking is offered and pets can be accommodated free of charge (select rooms only). 

Other amenities include business services (copy/fax), several meeting rooms, currency exchange, dry cleaning service, a gift shop, an ATM machine and express check in and check out.

IHop Restaurant is located directly next door to the hotel and serves breakfast and lunch.

The Welland Canal is 24-minutes west by car from the hotel. Port Dalhousie, a waterfront area that houses several restaurants and offers walking tours, is a 14-minute drive (west). Shopping is available at The Pen Centre, an 11-minute car ride (west) from the property. (All driving estimates: Google Maps)

Confirmed with a front desk agent January 10, 2013: free Wi-Fi, smoking accommodations and pet policy.
The Good
The reviews used for this analysis were mixed but there was some positive feedback that focused on the room cleanliness, location, staff and service, the rates and the beds.

Several guests were impressed with the room cleanliness. However, there were opposing opinions and mixed reviews regarding this (see below).

Several guests agree that the location was easily accessible from the highway and appreciated that a variety of amenities were close by. 

The staff were pleasant and accommodating, according to some guests.

Some reviewers felt the room rates were reasonable.

A few guests spoke favourably of the beds and described them as comfortable, although others said they were small.

The Bad
As mentioned above, the reviews used for this analysis were mixed. There were complaints regarding the age of the hotel, no complimentary breakfast, the size of the beds and rooms and room cleanliness.

Some reviewers felt the hotel looked tired and was showing its age. The decor and furnishings were described as dated and old.

A couple of guests were disappointed that a continental breakfast was not included in the rate.

According to a couple of reviewers, the beds were on the smaller size, as were the rooms.

As mentioned above, the reviews regarding room cleanliness were mostly positive, but a couple guests complained about an unpleasant odour in their rooms and unclean bathrooms upon check in.
Booking.com rated this hotel 7 out of 10 based on 10 reviews.

Hotels.com rated this property 3.8 out of 5 based on 63 reviews.

Expedia.ca rated this hotel 3.8 out of 5 based on 25 reviews.

TripAdvisor.ca ranked this hotel #6 out of 9 hotels in Saint Catharines based on 42 reviews.

The author called the hotel on January 10, 2013 to verify some details.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.


Guest Reviews
6.8
Fair
Guest Rating Explained
Rating: 6.8 / 10 Details

No. of guest reviews: 75
Guest Recommended: Yes
Guest Ranking Explained

Comfort Inn Saint Catharines is #5 out of 6 hotels in Saint Catharines ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Comfort Inn Saint Catharines 6 out of 10 on September 05, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Cheryl from Angola, IN CA rated Comfort Inn Saint Catharines 8 out of 10 on June 25, 2010 Verified Guest Hotel Review

"We enjoyed the comfort of the hotel after busy days."
"The staff does a fantastic job of helping visitors and being cheery."
Show older reviews
Hotel review by guest is Positive
Paul from Dearborn, MI US rated Comfort Inn Saint Catharines 8 out of 10 on October 22, 2004 Verified Guest Hotel Review
Hotel review by guest is Unknown
Verified Guest from Vienna, VA US rated Comfort Inn Saint Catharines 6 out of 10 on July 10, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Comfort Inn Saint Catharines 8 out of 10 on February 01, 2004 Verified Guest Hotel Review

"GREAT THAT THE HOTEL ACCEPTS PETS"
Hotel review by guest is Positive
Dave from Orangeville, ON CA rated Comfort Inn Saint Catharines 8 out of 10 on December 28, 2003 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Montgomery, AL US rated Comfort Inn Saint Catharines 8 out of 10 on November 09, 2003 Verified Guest Hotel Review


Amenities

  • High-speed Internet
  • Parking
  • Pet Friendly
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Currency Exchange
  • Multilingual Staff
  • News Stand
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Desk
  • Internet Connection (wireless)
  • Vending Machines
  • Express Check-In/Check-Out
  • Shoe Shine
  • Free Parking

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6.8
Fair

#5 out of 6 hotels in Saint Catharines city based on 75 guest reviews

Other hotel options in Saint Catharines:
More Frequently Booked
7.9 Good
Holiday Inn & Suites Parkway Conference Centre
C$216
Higher Rated By Guests
7.5 Good
Best Western St. Catharines Hotel and Conference Center
C$157
Sometimes Less Expensive
8.8 Very Good
Capri Inn Saint Catharines
C$124


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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