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Best Western St. Catharines Hotel and Conference Center

Best Western St. Catharines Hotel and Conference Center is a 3 star hotel in Saint Catharines, Ontario, Canada 2 North Service Road, Saint Catharines, ON, Canada
Estimated Price

Guest Reviews
Booking Information

Related Sites:

Other Hotels
in Saint Catharines by Holiday Inn
Holiday Inn & Suites Parkway Conference Centre (2.6 km)

Well-appointed rooms, close to QEW with shops and restaurants within walking distance

  • Free Wi-Fi and free parking
  • Several guests were impressed with the rooms and described them as clean and well-appointed
  • Several guests liked the hotel's proximity to the QEW and amenities
  • Friendly and knowledgable staff, according to some guests
  • Quiet hotel despite highway location, said some reviewers
  • A couple guests thought the price was too high
  • The beds were uncomfortable, said a couple reviewers
  • A couple reviewers thought the water temperature of the shower was too cold
  • A couple guests complained about pool noise

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Rooms:1 Adults:2 Kids:0
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Editor's Analysis
Updated on Feb 7, 2013
With restaurants and shopping within walking distance and the nearest QEW interchange a 4-minute drive away, this hotel would be suitable for those who want to be able to explore the area by both foot and vehicle.

This hotel is 100% smoke-free and offers 141 individually climate controlled rooms. Each room comes with free Wi-Fi, cable TV, in-room movies, an AM/FM clock radio, a microwave, a mini-fridge, a coffeemaker, a hair dryer and free local calls. Rooms come furnished with one or two queen beds or one king bed. Accessible accommodations are available.

Free parking is available on-site and pets are permitted to stay at this hotel for $15 per night.

Amneities include an indoor and outdoor pool, steam rooms, a hot tub, a fitness centre and a private courtyard that has a miniature golf course (free of charge for guests). The hotel also offers a business centre (guest computer/printer/scanner), conference centre, banquet facilities, meeting space and AV equipment.

Other services include a dry cleaning service, guest laundry, currency exchange, an ATM machine, a news stand and a gift shop.

Wrigley's Sports Bar is available for on-site dining and serves breakfast, lunch and dinner daily.

Brock University is 14-minutes by car (eastward) from the hotel. Fairview Mall and a few restaurants (Kelsey's, Perkin's and Harvey's) are within walking distance, 9-minutes by foot or a 2-minute drive. (All driving and walking estimates: Google Maps)

Confirmed with a front desk agent February 6, 2013: pet policy, free Wi-Fi, on-site dining, business centre and miniature golf course.

The Good
Most of the reviews used for this analysis were positive and guests were generally happy with their stay. They were impressed with the rooms, the service and the location.

The rooms were described as clean, spacious and well-appointed by several reviewers.

Several guests liked the hotel's proximity to the highway, thought it was easily accessible and felt the location was convenient to restaurants and shopping.

The staff were praised for being friendly and knowledgeable by some guests.

Some reviewers mentioned that despite the hotel's proximity to the highway, the hotel was still relatively quiet, which they appreciated.

The Bad
As mentioned above, most of the reviewes used for this anaylsis were positive. However, there were complaints about the price, the beds, the showers and the pool noise.

A couple reviewers felt the price was a little steep compared to other hotels in the area. They also felt the dated decor contributed to the lack of value offered.

The beds were described as uncomfortable by a couple guests.

According to a couple guests, the showers were too cold or did not heat up fast enough.

A couple reviewers were disturbed by the music from the early morning aquafit classes held at the hotel pool. rated this hotel 3.2 out of 5 based on 17 reviews. rated this property 8.1 out of 10 based on 24 reviews. ranked this hotel #3 out of 8 hotels in St. Catharines based on 50 reviews.

The author called the hotel to verify some information on February 6, 2013.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.

Guest Reviews

#4 out of 6
Guest Rating Explained
Rating: 7.5 / 10 Details

No. of guest reviews: 129
Guest Recommended: Yes
Guest Ranking Explained

Best Western St. Catharines Hotel and Conference Center is #4 out of 6 hotels in Saint Catharines ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Theresa rated Best Western St. Catharines Hotel and Conference Center 8 out of 10 on May 23, 2010 Verified Guest Hotel Review

"Highly recommend"
"Enjoyed our stay, lovely pool and the kids loved the games room."
Show older reviews
Hotel review by guest is Positive
Paula from Cambridge, ON CA rated Best Western St. Catharines Hotel and Conference Center 8 out of 10 on October 10, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Steve from Belfast, GB rated Best Western St. Catharines Hotel and Conference Center 8 out of 10 on July 28, 2005 Verified Guest Hotel Review

"This hotel is centered on a delightful courtyard with pool so if you book here, you must get a courtyard view (odd numbered rooms). If you don't ask, you will most likely get a room overlooking the carpark and busy roads ajoining the QEW.... not so good! If you are disabled request a 1st floor room as there is no elevator."
Hotel review by guest is Positive
Klaus from Sault Ste Marie, ON CA rated Best Western St. Catharines Hotel and Conference Center 8 out of 10 on May 23, 2004 Verified Guest Hotel Review


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • News Stand
  • Wake-up Service
  • Meeting Rooms
  • Laundry service
  • Golf (miniature)
  • Photocopier
  • Courier
  • Ballroom
  • Exhibit Space
  • Jacuzzi
  • Spa & Wellness Centre
  • Internet Connection (wireless)
  • Pool Indoor
  • Supervised child care/activities
  • Executive Floor
  • Luggage Storage
  • Vending Machines
  • Self Laundry

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Other hotel options in Saint Catharines:
Higher Rated By Guests
7.6 Good
Days Inn St Catharines Niagara
Sometimes Less Expensive
6.8 Fair
Comfort Inn Saint Catharines

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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