Travelodge Hotel Richmond HillTravelodge Hotel Richmond HillTravelodge Hotel Richmond HillTravelodge Hotel Richmond Hill

Budget-friendly hotel with friendly staff and a free breakfast, a 6-minute drive from Hwy 404

Pros
  • Free amenities: Wi-Fi, local calls, continental breakfast and parking
  • The staff were frequently complimented for their friendly service
  • Several reviewers thought that the room rates were reasonable
  • Several guests described their rooms as generally comfortable and clean
  • Several reviewers appreciated the free breakfast
  • A few guests found the beds comfortable
Cons
  • Many guests felt that the bathrooms needed an update
  • A few reviewers complained of dirty and stained carpets
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
Rates & Availability
Editor's Analysis
Updated Sep 16, 2014
Overview
This hotel is across the street from the Elgin Mills Centre shopping plaza, in Richmond Hill. It's well located for guests looking to explore attractions by car north of Toronto, as Highways 407, 404, and 400 are all within an easy 16-minute drive. Canada's Wonderland and Vaughan Mills Shopping Centre are also both about 20 minutes away by car.

Both smoking and non-smoking accommodations are available. All rooms include a TV, a coffeemaker, free local calls, a coffeemaker, a mini-fridge, a microwave, a desk, a hair dryer, an iron and ironing board, and air conditioning. 

Free Wi-Fi is available throughout the hotel, while free wired Internet is available at the on-site business centre. Dogs are permitted in select rooms for an additional fee of $10 per night (limited to two dogs per room). Wheelchair-accessible rooms are available.

A free continental breakfast is served daily from 6 am to 9 am. The on-site Persian Palace restaurant and bar serves lunch and dinner. The on-site restaurant does not offer room service.

Free parking is available on site. Other on-site amenities include a business centre, meeting rooms, an ATM, guest laundry facilities and an ice machine.

The Toronto Zoo is 30 minutes away by car, while downtown Toronto is about a 35- to 50-minute drive away depending on traffic. Downtown attractions include the CN Tower, the Air Canada Centre, Exhibition Place, Rogers Centre, the Royal Ontario Museum, the Art Gallery of Ontario, plus many shopping and nightlife venues.

The Toronto Pearson International Airport (YYZ) is about 30 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on September 15, 2014: Free Wi-Fi, free parking, pet policy, wheelchair accessibility, free breakfast hours,  in-room and on-site amenities.
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The Good
Many guests seemed generally happy with their stay at this hotel, especially given the affordable prices they paid. Among the reviews used for this analysis, several guests said that they would return to this hotel if they needed basic, but cheap accommodations in the Toronto area.

The staff were frequently complimented for their friendly service. One guest found the front desk agents quick to respond to requests, while another reviewer said that the check-in process was efficient.

Several reviewers thought that the room rates were reasonable.

Several reviewers appreciated the free breakfast. It was described as adequate with hard cooked eggs, waffles, cereals, juice and coffee.

The location was found to be convenient for accessing area highways by several guests, while a few reviewers found it easy to access Vaughan Mills Shopping Centre and Canada's Wonderland.

Several guests found their rooms generally comfortable, clean and quiet, while a few reviewers mentioned that their beds were comfortable. A couple of reviewers found the rooms spacious.
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The Bad
Although many guests agreed that this hotel met their expectations for a budget property and that the hotel offered good value for the money, several reviewers complained about the accommodations.

Many reviewers thought that the property was showing its age and although most guests seemed satisfied with their rooms, complaints were regularly voiced regarding the rooms and bathrooms in particular. Although each reviewer said something different about the bathrooms: grouting showed mildew or stains, toilet lever had to be held down to complete a flush, dust on the baseboards, rubber tub mat looked dirty, dirty and calcified bathroom fixtures and sewer smell coming from the toilet after a flush, it was generally agreed that the bathrooms needed an update or renovation.

A few guests pointed to dirty and stained carpets and a couple of guests said the carpets smelled.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.4 out of 5, with 87% of 300 guests recommending the property.

TripAdvisor.ca ranked this hotel #2 out of 7 hotels in Richmond Hill, with an average score of 3 out of 5, from 143 reviews.

The author called the hotel on September 15, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
6.6
Fair

Rated 6.6/10 based on 303 reviews

Ranked #3 out of 3 hotels in Richmond Hill


7 out of 10 | Joan stayed September 26, 2014

"Pleasant experiencce"

"Hotel is a little 'tired' but service is excellent, beds very comfortable and it is very clean."

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8 out of 10 | Verified Guest stayed August 23, 2014

"Good Experience"

"Very friendly and helpful staff. Clean room."

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10 out of 10 | Andrea stayed February 02, 2014

"manager at front desk very friendly, helpful upon request"

"Maid service came into room( not asked to ) made beds gave extra towels ect...."

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8 out of 10 | Patricia stayed October 09, 2013

"It was a nice big room but bathroom a little small. It"

"The room and bed were really big, the bathroom a little small, It was one of the quietest rooms we have ever stayed in, didn,t hear a sound all night. Would certainly recommend it."

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8 out of 10 | Joan stayed March 26, 2013

"Pleased"

"I found the hotel to be a very good value for the money. The hotel clerk rushed out to help me with my bags and made sure I was given a very accessible room."

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6 out of 10 | Helen stayed August 22, 2012

"Good"

"Breakfast poor,place clean and quiet"

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7 out of 10 | Joanne stayed July 16, 2012

"Good location and customer service"

"Good location and customer service. Hotel requires some upkeep or maintenance. Second day we had ants in one corner and had to get room sprayed and cleaned. Third day we awoke (6:00 am) to our room being flooded from water leaks from upstairs and had to get children up and out."

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4 out of 10 | Verified Guest stayed September 08, 2010

"a bed for a night in emergencies"

"basic motel bedroom - beds okay - toilet flushed noise loud very loud - vending machines elevator out of service"

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3 out of 10 | Stephen stayed December 04, 2009

"the rooms were dirty, the ceilings especially look like they had received extensive water damage, i felt very sick the next morning, and im wondering if because of water damage something is growing in the ceilings. I stayed in room 117. I will not be staying at the hotel ever again"

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8 out of 10 | Janelle stayed July 28, 2006

"The sign out front said "under new management" and I believe they are in the process of making some improvements. The staff were friendly and helpful. Breakfast was nice (basic, but adequate). The room was large, comfortable and fairly clean. The whole place looks like it was quite nice when it was new, but is now rather worn (though they are doing some fixing-up). Location was very convienent--everything is just down Yonge!--and felt safe."

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10 out of 10 | Ricardo stayed April 16, 2006

"Everything was great, and the personnel was very kind at all times. Amenities were great, our room was very comfortable and our requests were taken care of with lots of kindness and service attitude. We strongly recommend this hotel."

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6 out of 10 | Athena stayed December 10, 2005

"If you need a place to justto rest or to stay with a friend/boyfriend and you don't have alot of money this is an awesome place to stay."

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2 out of 10 | Kaveh stayed November 12, 2005

"Cheap, cheaters. and they are far away from everything so find yourself a better hotel."

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2 out of 10 | Colleen stayed November 11, 2005

"The shower did not work. The floors were filthy especially under beds. The plugs for sink and tub were dirty as was the elevator. There was a gap between the window and the ledge. The pipes under the vanity were all stuffed or wrapped with toilet paper."

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7 out of 10 | Verified Guest stayed August 24, 2005

"The problems that I complained about were not fixed. Looking out the window to a gabage dump was bad. I rather pay for a more expensive hotel. The rust in the bath tub should be fixed"

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3 out of 10 | Verified Guest stayed June 27, 2005

"If you need to stay at the cheapest hotel possible, then stay at this Knights Inn. Otherwise, the money saved travelling to and from this hotel into the city could more than defray the cost of a nicer, closer-to-downtown hotel."

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7 out of 10 | Terry stayed April 08, 2005

"Really nice hotel staff, for an older facility it was clean and odor free,looks like they are really trying to please the customers,,though the location isnt really that convenient for the downtown its not all that bad if you are familiar with the city streets,in todays market a real bargain if you are staying for several days on a limited budget ,this would make an acceptable base to see the surrounding business parks and would serve the business community handily."

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3 out of 10 | Verified Guest stayed November 21, 2004

"The place is falling apart. Peeling paint, holes in wall, missing tiles in ceiling, rusted red metal parts in tub. Seedy clientelle."

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8 out of 10 | John stayed November 11, 2004

"They were renovating the downstairs hallway to give the hotel a cosmetic change. I wasn't particularly troubled by it (I know they have to do that sometimes) as they were doing so at reasonable hours. The two staff people I met were very good. The hotel is a little 'dank' and the amenities are sparse. The room itself was great for the price - large, comfortable, clean. I would suggest they take a look at the heating and cooling system regarding noise level of the fan."

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3 out of 10 | Verified Guest stayed November 06, 2004

"The desk clerk in the morning was unpleasant and difficult to deal with. The hall carpets were stained and dirty. The bathtub was stained (I wouldn't have wanted to have a bath in it) and there was obvious repair work needed in the bathroom. The pillows were lumpy and small and the bottom sheet kept rolling up from the corners whenever we moved. I suppose for the price it was ok, but I certainly would spend an extra few dollars to go somewhere else."

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10 out of 10 | Maxine stayed May 18, 2004

"Jam, muffins and juice would have been appreciated for breakfast."

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Map Marker Travelodge Hotel Richmond Hill
10711 Yonge Street, Richmond Hill, ON