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Holiday Inn Express Toronto - Markham

Holiday Inn Express Toronto - Markham is a 2 star hotel in Richmond Hill, Ontario, Canada 10 East Pearce Street, Richmond Hill, ON, Canada
Estimated Price
$140
CAD
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Guest Reviews
Amenities
Booking Information

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Convenient location to highway and restaurants, clean and spacious rooms but small pool 

Pros 
  • Free Wi-Fi and wired internet, breakfast and parking
  • Guests found the location convenient to the highway and amenities
  • Rooms were clean and spacious, according to several guests
  • Breakfast was ample and had a good selection, according to several guests
  • Several guests praised the staff and service
  • Some guests felt the hotel was a good value
  • The beds were comfortable, according to some guests
Cons 
  • Some guests, specifically those travelling with children, felt the pool was too small

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Editor's Analysis
Updated on Jan 3, 2013
Overview
This hotel is located in a suburban business area, northeast of Toronto. With a nearby business park (Beaver Creek Business Park) 2-minutes away by car and attractions like Canada's Wonderland and the Ontario Science Centre less than a 20-minute drive, this hotel may appeal to business travellers looking to access the business park or those travelling as a family looking to enjoy nearby recreational activities.

With 117 rooms over 10 floors, each room boasts a coffee/tea maker, a mini-fridge, flatscreen TV with cable, pay-per-view movies, a working desk and chair, an iron and ironing board and a hair dryer. All rooms come with with free Wi-Fi and wired internet, free local calls and complimentary newspaper. Standard rooms may come furnished with 1 king or 2 queen beds. Suites may feature a jetted tub, a separate living room with sofabed, a kitchen area with microwave and dining table and chairs. Cribs, adjoining rooms and accessible rooms are available.

This hotel is 100% smoke free, offers free parking and free breakfast. Other amenities include an indoor pool, a fitness centre, guest laundry, a business centre (computer/copy/fax), meeting rooms, AV equipment, convenience store and gift shop. 

Several restaurants are nearby, like Jack Astor's, The Keg and Marlowe Bar and Wine Restaurant, all within a 3-minute drive of the hotel. Fairview Mall (shopping centre) is a 9-minute drive away. Pearson International Airport (YYZ) is a 25-minute car ride away. (All driving estimates: Google Maps)
The Good
Most of the reviews used for this analysis were positive. Many guests found the location convenient to major thoroughfares and amenities, thought the rooms were clean and spacious, enjoyed the breakfast, praised the staff and service, felt the hotel was a good value and thought the beds were comfortable.

Many reviewers thought the hotel's location was convenient to the highway and liked the fact that there were several restaurants within walking distance. 

The rooms were described as clean and spacious by many guests.

The breakfast was ample and the selection was good, according to several guests. Breakfast included items like eggs, bacon, sausage, pancakes, cereal, bagels and yogurt.

The staff were praised for providing great service by some guests.

A few of the guests described the beds as comfortable. One reviewer said it was the "best sleep ever". However, there are opposing opinions and mixed reviews regarding bed comfort (see below).

The Bad
While the reviews used for this analysis were mainly positive, there was some negative feedback regarding the pool size and the comfort of the beds.

Several guests, specifically those travelling with children, found the pool area too small. They claimed there was not enough seating for them to comfortably watch their kids in the pool.

As mentioned above, the reviews regarding the beds were mainly positive. However, a few guests thought the beds were too soft and were uncomfortable.
Booking.com rated this hotel 8.2 out of 10 based on 16 reviews.

Expedia.ca
rated this hotel 4.4 out of 5 based on 60 reviews.

TripAdvisor.com ranked this hotel #1 out of 7 hotels in Richmond HIll based on 94 reviews.
Editor's Analysis by Jennee R.
Analyzed by Jennee R.
Jennee loves to travel and loves to live vicariously through others to help them find the right place to rest their heads while away from home.


Guest Reviews
8.7
Very Good

#1 out of 3
Guest Rating Explained
Rating: 8.7 / 10 Details

No. of guest reviews: 217
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Express Toronto - Markham is #1 out of 3 hotels in Richmond Hill ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Ottawa, ON CA rated Holiday Inn Express Toronto - Markham 10 out of 10 on May 01, 2011 Verified Guest Hotel Review

"comfort plus"
"very positive experience. would stay again"
Hotel review by guest is Positive
Claudia from Sudbury, ON CA rated Holiday Inn Express Toronto - Markham 9 out of 10 on July 09, 2010 Verified Guest Hotel Review

"Very Good Human Resources"
"The manager at this hotel was great. He found a way to provide me with a shuttle service to and from the hotel as I had not come with a car. The staff was very friendly and always willing to help me with any questions as I am not from southern Ontario. I recommend this hotel to others who may be traveling that way."


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Disabled Access
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Safe-Deposit Box
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Golf Course (nearby)
  • Photocopier
  • Exhibit Space
  • Disabled Parking
  • Jacuzzi
  • Internet Connection (wireless)
  • Pool Indoor
  • Cots
  • Picnic Area/Tables
  • Luggage Storage
  • Designated Smoking Area
  • Souvenirs/Gift Shop
  • Ice Machine
  • Express Check-In/Check-Out
  • Self Laundry

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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