OverviewThis hotel offers a 25,000 sq ft fitness centre that features amenities like squash courts, badminton courts, an on-site beauty spa and sports bar and lounge. This hotel is may appeal to travellers looking for a full service hotel, beyond basic amenities. This property is also located a roughly 25-minute drive from downtown Toronto.
This hotel has 125 air conditioned rooms over 3 floors. Each room comes with a microwave, a mini-fridge, cable TV, pay-per-view movies and working desk and chair. Standard rooms come furnished with 2 double beds or 1 king bed. Suites include 2 queen beds and 1 sofabed, a dining room table and chairs, a kitchenette with a full-sized fridge, a microwave and a toaster oven. All rooms include free Wi-Fi, free wired internet and free local calls.
Amenities include 2 indoor pools, 1 outdoor pool, a whirlpool, a steam room, a fitness centre (features multiple squash, badminton and basketball courts), a virtual golf simulator, towel service, an outdoor patio with bbq, an on-site beauty spa and sports bar and lounge. There are several conference/meeting rooms that can accommodate groups of 12 to 1200 guests. AV equipment and off-site catering are services offered.
Downtown Toronto, which features attractions like the Metro Toronto Zoo, the CN Tower and the Air Canada Centre, is 25-minutes away by car. Canada's Wonderland (amusement park) is a 30-minute drive from the hotel. Dining, such as Marlowe Restaurant and Bar, Alice Fazooli's and Baton Rouge are a 4-minute drive away. Shopping is available at the Markville Shopping Centre and Pacific Mall (largest indoor Chinese mall in North America), 17-minutes away by car. (All driving estimates: Google Maps)
The GoodThe majority of the reviews used for this analysis were positive with guests focusing on the pleasant service from staff, clean rooms, clean pool, well-equipped rooms and the value of the good hotel.
Many guests praised the staff for their excellent service. They were described as helpful and one guest said they "always greeted with a smile".
The rooms were clean and comfortable, according to many guests.
The indoor pools were frequently praised and guests described the pool as clean and heated to a comfortable temperature.
Several guests spoke favourably about the room amenities and felt the rooms were well-equipped.
Some guests thought the room rates were reasonable and felt the hotel was good value for the money spent.
The Bad
While the majority of the reviews used for this analysis were positive, there was some negative feedback that focused on the shared parking lot.
A couple of reviewers had trouble finding parking and voiced concerns about the lot being shared with the neighbouring hotel.
Expedia.ca rated this hotel 3.6 out of 5 based on 55 reviews.
TripAdvisor.com ranked this property #3 out of 7 hotels in Richmond Hill based on 46 reviews.
