OverviewLocated just south of the Trans-Canada Highway and roughly a 6-minute drive from Renfrew's downtown area, the Best Western Renfrew Inn & Conference Centre is well-suited to road travellers either passing through or to guests looking to use the hotel's conference facilities.
This hotel has 65 air-conditioned guest rooms, all of which offer free Wi-Fi, a coffeemaker, a desk, a DVD player, a hair dryer, and an iron and ironing board. Standard rooms offer two double, one queen, or one king bed, while junior suites offer a jetted tub and a sitting area with a sofabed.
Hotel amenities include an outdoor pool, a business centre, a fitness room, meeting/conference facilities, and free parking. Up to two dogs per room are permitted for an additional fee of $20 per day, and the hotel is wheelchair accessible.
On-site dining is available at Four Continents Restaurant & Bar (serving breakfast, lunch and dinner daily) and other nearby restaurants include Flamingo Dining Lounge (about a 3-minute drive northeast), and Santa Fe Southwestern Grill (a 5-minute drive southwest).
Shopping is available in downtown Renfrew (a 6-minute drive westward), while O'Brien Theatre can be found a 5-minute drive southwest of the hotel. McDougall Mill Museum is roughly a 7-minute drive west, and Ottawa MacDonald-Cartier International Airport (YOW) is about a 1-hour and 10-minute drive east. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on January 23, 2013: Free Wi-Fi, up to 2 pets stay for $20/pet per day, wheelchair accessible.
The GoodGuest reviews used for this analysis showed a positive response to the hotel's staff, on-site restaurant, and rooms.
Many reviewers offered compliments the hotel's staff. They were characterized as helpful and welcoming, and one guest remarked, "I am giving it a 4 rating because of the very helpful and friendly staff".
Several lodgers were pleased with the hotel's on-site restaurant. They described the food as above-average and outstanding, and also reported a pleasant atmosphere are reasonable prices.
The hotel's accommodations were praised by several guests. They described their rooms as clean, quiet and well-equipped, with comfortable beds and pillows. It should be noted however, that a few guests found their rooms to be smaller than they would have preferred, and also reported out-dated decor.
The Bad
Negative reviews found for this analysis mentioned the hotel's prices and location.
Some guests were disappointed with the hotel's rates. They described them as expensive, "insanely high", and "a little too pricey for what you get". It was mentioned by these reviewers that this hotel was the only option in town, which didn't allow them the option of going somewhere else. Reviewers also felt a free breakfast should have been included given the price.
Although some reviewers were pleased with the hotel's proximity to Walmart and the highway, it was reported there was nothing within walking distance, and that lodgers would require a car to reach downtown Renfrew and area attractions.
TripAdvisor.com guest reviews rated the hotel #1 out of 4 Renfrew Hotels from 31 reviews.
Booking.com guest reviews rated the hotel 6.7 out of 10 from 13 reviews.
Hotels.com guest reviews rated the hotel 3.4 out of 5 from 13 reviews.
The author called the hotel on January 23, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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