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Holiday Inn Sarnia Hotel & Conference Center

7.9 | Good
MAP CALL

Sarnia hotel with newer and older rooms, indoor & outdoor pools, restaurant & jacuzzi suites

Pros
  • Free amenities: Wi-Fi, parking, local calls
  • Many guests described their rooms as clean, spacious and comfortable
  • The staff were frequently complimented for their friendly service
  • Several reviewers praised the food at the on-site restaurant and lounge
  • Several guests found the location convenient for accessing the bridge to the US and Hwy 402
  • A few reviewers appreciated the on-site golf course
  • Many experienced good Wi-Fi at this hotel
Cons
  • Several guests complained about dated room interiors
  • A couple of reviewers thought that the room rates were expensive
  • Occasionally guests complained of poor service at the restaurant
  • No elevator in the motel section
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Sep 6, 2015
Overview
This hotel backs onto its own 9-hole (Par 3) golf course and is located near Highway 402, at the foot of the Blue Water Bridge, near to waterfront trails. Also featuring an indoor pool and hot tub, and restaurant and lounge with live entertainment, this property may be attractive to guests who are seeking a hotel with multiple entertainment options.

This property is smoke free and pet free. All 216 rooms include free Wi-Fi, free local calls, a 27" or 32" HD flat screen TV with pay-per-view movies, a coffeemaker, a mini-fridge, a desk with ergonomic chair, an iron and ironing board, a hair dryer and individual climate control. Room extras include a separated bedroom, a sofabed, a Keurig coffeemaker, a microwave, a mini-kitchen (mini-fridge, microwave, sink with counter) 12-foot vaulted ceilings, a 42" flat screen TV, a second TV, a double jacuzzi, a view of twin bridges, a balcony and a private patio. Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed.

Free parking is available on site.

The on-site Bridges Restaurant serves breakfast, lunch and dinner and is located at the 10th hole of the golf course with outdoor patio and live entertainment. Freighters Lounge offers meals from the restaurant menu, as well as a place to relax with a drink and take in a game on the HD TVs.

On-site recreational amenities include a saltwater indoor pool, a seasonal outdoor pool, a hot tub, a sauna and a fitness centre. Other on-site amenities include a 24-hour business centre, a guest laundry, weekday dry cleaning, an ATM, ice and vending machines, free newspapers and safe deposit boxes. There is no elevator.

The Point Edward Casino (table games and slot machines) is a 1-minute drive away (or a 10-minute walk), while the bridge to the US is 2 minutes away by car. Downtown Sarnia, which includes shops, restaurants and the Imperial Theatre (performing arts venue), is 3 minutes away by car. The RBC Centre (arena and concert venue) is a 6-minute drive away, while the Lambton Mall (shopping centre) is 8 minutes away by car. The Sarnia Airport (YZR) is 7 minutes away by car. (All walking and driving time estimates: Google Maps)

Confirmed with the front desk on August 30, 2015: appliances in the mini-kitchens, there is a fully separated bedroom in the 'extended stay suite' and a mini-kitchen (no stove top)
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The Good
Many guests described overall pleasant experiences at this hotel, among the reviews used for this analysis. Reviewers seemed most impressed with room cleanliness and the customer service.

Many reviewers described their rooms as clean, quiet and spacious with comfortable beds.

The staff were frequently complimented and guests described the front desk agents as friendly and welcoming.

The food at the on-site restaurant and lounge was praised by several reviewers.

Several guests found the hotel's location convenient for accessing the bridge to the US, Highway 402 and downtown Sarnia. One reviewer mentioned walking to restaurants and shops in the downtown area.

Several reviewers appreciated the on-site amenities, including the 9-hole golf course, indoor and outdoor pools and the fitness centre.
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The Bad
While many guests described positive stays at this property, several reviewers were disappointed by the quality of their rooms. These guests specifically mentioned that they had rooms in an older wing of the hotel and that future guests should request rooms in the newer tower section.

Guests staying in the older wing described dated interiors and complained of various things. Some recent complaints were: stained ceilings in the rooms, small bathrooms with poor ventilation, no elevator to second storey, carpets in the corner of the hallway looked dirty, older room with cracked bathroom door and rooms smelled musty or damp. 

Some experienced noise disturbances and they mentioned the pool area, a room next to a storage closet where the door could be heard opening at various times of the day and noisy AC units.

Additionally some guests felt these motel-style rooms were overpriced. 

Some guests said that the restaurant was expensive, especially for families with older children and occasionally guests complained of poor service in the restaurant. Additionally, a few guests missed having a free breakfast.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 3.9 out of 5, with 95% of 253 guests recommending the property.

TripAdvisor.ca ranked this hotel #3 out of 15 properties in Sarnia, with an average score of 4 out of 5 from 260 reviews.

Booking.com gave this property an average score of 7.9 out of 10 based on 65 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.9
Good
#
4 / out of 4
hotels in Point Edward

Rated 7.9/10 based on 1869 reviews

Ranked #4 out of 4 hotels in Point Edward

1869
Map Marker Holiday Inn Sarnia Hotel & Conference Center
1498 Venetian Blvd, Point Edward, ON