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Holiday Inn Express Pembroke Ontario

9.3 | Excellent
MAP CALL

Highly praised Pembroke hotel with indoor pool, free hot breakfast and pet-friendly rooms

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking
  • Super friendly staff that were also kind and considerate
  • A well-stocked hot and cold breakfast buffet, according to guests
  • Room were very clean, quiet, spacious with comfortable beds
  • Location was quiet, convenient to hwy and town
  • Good value according to many reviewers
  • Wi-Fi was rated as excellent overall
Cons
  • A couple of guests thought the hotel was a little far to town
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Analysis
Updated Dec 12, 2015
Overview
This hotel is a 6-minute drive from the city centre and just off the Trans-Canada Highway, conveniently located for guests looking to explore the area by car.

All 75 rooms are smoke free and include free Wi-Fi, free wired Internet, a 37" flat screen TV, a mini-fridge, a microwave, a coffeemaker, a desk, an iron and ironing board, a hair dryer and individual climate control. Rooms are furnished with 1 double bed, 2 queen beds or 1 king bed. Room extras include a sofabed, dining table, living room, mini-kitchen (mini-fridge, microwave, sink), bathrobes, and outdoor patio. Accessible rooms are available.

Free parking is available on site. Pets are welcomed in specially designated rooms for $10 per night, per pet.

A free hot breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends. Nearby restaurants include the restaurant and lounge at the Best Western next door and the Irving Big Stop Family Restaurant at the Husky Station, a 5-minute walk from the hotel. There is a 24-hour free coffee station in the lobby.

Hotel amenities include an indoor pool, a fitness centre, a business centre, a guest laundry, dry cleaning service, an ice machine, free newspapers and safe deposit boxes.

The Champlain Trail Museum, along with restaurants and shopping at the Pembroke Mall, are about 9 minutes away by car. The Highway 148 crossing to Quebec is about a 10-minute drive away. The Pembroke Shores Golf Club and the Roanoke Golf Club are both within a 13-minute drive. The Petawawa Airport (YTA) is 19 minutes away by car, without traffic. (All driving time estimates: Google Maps)

Confirmed with the front desk on December 12, 2015: no pay-per-view movies, breakfast hours and pet fees are $10 per pet, per night
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The Good
Having achieved the highest guest ratings of all the hotels in Pembroke, this hotel could easily be called the best hotel in the city, and some folks agreed.

Guests enjoyed the newer facilities and the comfortable ambiance of the hotel, with a welcoming lit fireplace in the lobby and kind staff at the front desk. 

The hotel was very clean and guests were impressed with their well-appointed rooms and very comfortable beds. Some felt they had slept so well at the hotel, it was very soundproof and the room felt modern and clean with all the conveniences of home.

Many enjoyed the free breakfast. It was well stocked, in a comfortable dining area, with everything one would need to start the day.

The staff received very high scores in the surveys. They were described as super friendly, informative, gracious and considerate.

Although it's on the outskirts of town, guests liked the quiet, easy to find location and considered it convenient to the highway and close to town by car. Some liked being able to walk safely in the area and enjoyed dining at the Husky Station restaurant, a 5-minute walk from the hotel.

Other guests enjoyed the lovely indoor pool with plenty of seating, the small fitness centre with brand new equipment, and the free ample parking. 

And guests gave high scores for value, with one recent comment, "...everything provided total satisfaction and great value for money. I would highly recommend this hotel to anyone."
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The Bad
There were very few negative comments in the reviews online.

Occasionally a guest was upset that there was no bacon at the hot breakfast (the hotel alternated their hot meats for the sake of variety) and a couple of guests complained about the eggs being too hard or dry.

Also a couple of guests felt it was a little far to Pembroke's city centre and downtown restaurants (although there were a couple of restaurants in walking distance).

Occasionally guests complained about a noisy mini-fridge or AC unit in the room.


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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.7 out of 5, with 100% of 23 guests recommending the property.

TripAdvisor.ca ranked this hotel #1 out of 11 hotels in Pembroke, with an average score of 4.5 out of 5, from 85 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.3
Excellent
#
1 / out of 5
hotels in Pembroke

Rated 9.3/10 based on 868 reviews

Ranked #1 out of 5 hotels in Pembroke

868
Map Marker Holiday Inn Express Pembroke Ontario
8 International Drive & Highway 41, Pembroke, ON