Hillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn PembrokeHillside Inn Pembroke

Hillside Inn Pembroke

6.9 | Fair
MAP

Downtown Pembroke hotel with good rates and staff, but mixed room reviews

Pros
  • Free Wi-Fi, free parking
  • Numerous guests were pleased with the hotel's affordable rates
  • The hotel was convenient to shopping and downtown according to many lodgers
  • Several guests were satisfied with their clean and quiet rooms
Cons
  • Some guests reported very firm beds and cold rooms
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Apr 7, 2014
Overview
Located just off Highway 148 and about a 2-minute drive from Pembroke's city centre, the Hillside Inn Pembroke is geared towards travellers who require a well-priced and centrally located hotel with free Wi-Fi and easy highway access.

Each of the hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a microwave, a mini-fridge, a desk, an iron and a hair dryer. DVD players and irons and ironing boards are available upon request. The hotel does not offer wheelchair-accessible rooms.

Hotel amenities include free coffee and tea in the lobby, cold-weather hook-ups and free parking. Pets are permitted upon request (please contact the hotel for details).

The Ottawa River is about a 4-minute walk away, while Pembroke Mall can be found 6 minutes away by car. Pembroke Memorial Centre (Arena) is roughly a 4-minute drive from the hotel and Pembroke Airport (YTA) is an 18-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted upon request, not wheelchair accessible. (Call Date: March 25, 2014)
more
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's rates, location, staff and rooms.

Many guests were pleased with the hotel's rates. They described them as reasonable, inexpensive, fair and affordable. 

The hotel's location was convenient for numerous reviewers. They found it close to downtown Pembroke, highway access, shopping, restaurants, the hospital, Pembroke Memorial Centre, Petawawa and Barron Canyon.

Several lodgers were pleased with the level of customer service they received during their stay. They characterized the staff as friendly, accommodating and helpful.

The hotel's accommodations were enjoyed by several travellers. They described their rooms as clean, quiet and well maintained, with comfortable beds and good water pressure. Some patrons had complaints about their lodgings, however (see below).
more
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms.

Although the majority of reviewers were satisfied with their clean and quiet rooms, some guests had complaints about their accommodations. They reported uncomfortable beds (too firm), no in-room coffeemakers, difficulty controlling the room temperature (too cold), musty odours and cigarette odours in non-smoking rooms.
more

Show Sources
Sources
Booking.com guest reviews rated the hotel 7.9 out of 10 from 80 reviews.

TripAdvisor.com guest reviews ranked the hotel #7 of 11 Pembroke hotels with an average rating of 3 out of 5 from 5 reviews.

The author called the hotel on March 25, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
6.9
Fair
#
5 / out of 5
hotels in Pembroke

Rated 6.9/10 based on 51 reviews

Ranked #5 out of 5 hotels in Pembroke

51
Map Marker Hillside Inn Pembroke
638 Pembroke Street East, Pembroke, ON