OverviewThis hotel has a number of on-site amenities, including a outdoor tennis court, an indoor pool, an outdoor pool, an arcade/games room and a gym. It is well-suited for guests who seek a host of activities and amenities on site.
All 53 rooms at this hotel have free Wi-Fi, a 27" TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between smoking or non-smoking rooms. Standard rooms come furnished with king, queen or double beds. There are suites available that have a separate bedroom and a pull out couch. There are microwaves and mini-fridges in some of the rooms. Pets are allowed to stay for $10 per night.
Guests can dine on site for breakfast, lunch and dinner at the Jolly Roger restaurant. The Trailside Lounge offers drinks and lighter fare. Free parking is available on site.
This hotel is under a 5-minute drive to the nearest Highway 400 on-ramp. Oastler Lake Provinical Park (hiking, camping, picnicking) is also just under a 5-minute drive away. Cruises of 30,000 Islands (which offers cruises up through Georgian Bay) is just under a 15-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi and parking (call date: January 10, 2013)
The GoodBased on the reviews used for this analysis, many guests enjoyed their stay at this hotel. They were pleased with the customer service and with the room rate.
Guests praised staff at this hotel and said that they were courteous, friendly and helpful. Front desk staff were mentioned as being particularly accommodating and keen to assist.
There was a sense from guests that there was good value at this price point. Several guests commented favourably on the room rate.
Rooms were clean and comfortably laid out, according to guests.
Food was good at the on-site restaurant, according to guests. The menu offered good variety and items were tasty. Guests also received friendly, efficient service from wait staff.
The Bad
There were a few criticisms found in the reviews sourced for this analysis. Guests were particularly upset with the decor and with issues regarding water supply and water pressure in the rooms.
Guests complained about aging decor in the rooms and in the common areas and frequently said that the hotel was tired, aging and dated. There was a sense that a widespread makeover was in order.
A number of guests complained about weak water pressure and a lack of hot water in the showers, particularly during prime morning and evening hours. Several guests said that there was no water at all when they got up in the morning.
A couple of guests had difficulty working the air conditioning/heating units and found their rooms to be excessively warm or cold.
TripAdvisor.com guest reviewers ranked this hotel #11 out of 19 hotels in Parry Sound based on 46 reviews.
Expedia.ca guest reviewers rated this hotel 3.4 out of 5 based on 8 reviews.
Hotels.com guest reviewers rated this hotel 3 out of 5 based on 29 reviews.
The author called the hotel on January 10, 2013 to confirm some information.
