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Central location and friendly service, but concerns about dated interiors
- Free Wi-Fi, free breakfast and free parking
- Many guests found the location convenient for accessing area attractions by car
- The staff were frequently complimented for their friendly service
- Several reviewers described their rooms as clean
- A few reviewers thought that the room rates were reasonable
- Several guests found the in-room decor and furnishings to be dated
- A few guests described the Wi-Fi service as slow and unreliable
- A few guests complained of stale smoke odour
- A couple of reviewers complained about a lack of hot water
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Updated Dec 17, 2012
This hotel is situated on a major thoroughfare in Owen Sound and is within a 2-minute drive (or a 12-minute walk) of the downtown dining and shopping district. This property is well suited for guests looking to access area attractions by car and for travellers in need of rooms with kitchenettes.more
Both smoking and non-smoking rooms are available. All rooms include free Wi-Fi, free local calls, a 32" flat screen TV, a coffeemaker, a microwave, a mini-fridge, a hair dryer, an iron and ironing board and individual climate control. Select rooms may also include a combination of the following features: a kitchenette (with a stove and dishware), a jetted tub and a sofabed. Rooms are furnished with one king bed, one queen bed or two queen beds.
Free parking is available on site and pets are permitted in select rooms at $10 per night, per room.
A free breakfast is served daily from 6 am to 9:30 am.
Other on-site amenities include a business centre, meeting/banquet rooms, a common BBQ area and ice/vending machines..
Georgian College Owen Sound Campus and Heritage Place shopping mall are a 4-minute drive away. Access to the waterfront trail system and the JD McArthur Arena are both about 4 minutes away by car. The West Side Boat Launch and Kelso Beach are about 5 minutes away by car. Harrison Park (and waterfalls) is a 6-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on December 12, 2012: A free breakfast is served from 6 am to 9:30 am.
Reviews for this property were somewhat mixed among the reviews used for this analysis. However, many guests seemed happy with the location of this property and with the friendliness of the staff.
Many reviewers found the location convenient for accessing area attractions by car and several guests mentioned finding amenities nearby, including a Tim Hortons and a drug store.
The staff were frequently complimented for their friendly and efficient service.
Several guests found their rooms to be clean and a few reviewers thought that their beds were comfortable. Some reviewers mentioned the in-room flat screen TVs, mini-fridges, microwaves and coffeemakers as value-added features.
The free breakfast was described as basic and an added convenience by a few reviewers.
A few guests thought that the room rates were reasonable and that the hotel offered good value for the money they spent. One reviewer said that he was pleasantly surprised by the quality of this hotel, given the room price.
A couple of reviewers appreciated that this hotel was pet-friendly.
As mentioned above, guests gave mixed reviews for this hotel, among the reviews sourced for this analysis. While some guests described positive overall experiences, there were a few common concerns mentioned among reviews.
Several guests described the room interiors as dated. A couple of reviewers specifically mentioned that the bed coverings were worn. Several reviewers also expressed concerns about their guest bathrooms. One guest said that the sink was slow to drain and that there was some mould on the shower tiles. Another reviewer noticed cracks in the bathtub, while another guest said that her toilet did not flush properly. A couple of reviewers complained about a lack of hot water.
A few guests smelled cigarette smoke in their rooms and one of these guests specifically stated that his room was designated as a non-smoking room.
A few reviewers mentioned that they were frustrated by slow and unreliable Wi-Fi service.
A couple of guests were disturbed by noise from hockey teams in the halls.
SourcesExpedia.ca gave this hotel an average score of 3.3 out of 5, with 58% of 12 guests recommending the property.
TripAdvisor.ca ranked this hotel #7 out of 9 properties in Owen Sound, with an average score of 2.5 out of 5, from 50 reviews.
Hotels.com gave this property an average score of 3.3 out of 5, based on 46 guest reviews.
Verified by a front desk agent on December 12, 2012: A free breakfast is served daily from 6 am to 9:30 am.